Medical assistant, Customer Quality Specialist
Resume:
Jessica Rogers
**** ************** **, *******, **. 38305
OBJECTIVE______________________________________________________
To secure a position in the workplace with a progressive company or office where I will use my acquired skills and further my knowledge and experience.
EXPERIENCE__________________________________________________________
October 2007-Present Apria Healthcare Jackson, TN
Account Representative/Customer Quality Specialist
·Work with insurance companies to resolve issues with billing and secure payments
·Work with patient to solve billing issues
·Receiving orders via fax and phone and processing the orders for delivery
·Collecting payments and informing patients of copays/deductibles
·Customer Service
·Familiar with faxing, call triage and transferring.
Feb 2007-March 2007 North Jackson Medical Associates
Dr. Kenneth Warren, Jackson, TN
Medical Assistant Externship
Duties: Receptionist (answered telephones, scheduled appointments, took
Medication refills), assisted the Dr. and Nurse Practioners, took vitals,
Administered injections, venipuncture, called in prescriptions, etc.
1999-2007 East Union Childrens Corner Jackson , TN
Child Care Provider
·Supervise
·Teach Preschool Lessons
·Provide meals and snacks
2000 Maplewood Nursing Home Jackson, TN
Externship
·Helped feed patients
·Changed sheets and gave patient baths
·Checked vitals
EDUCATION___________________________________________________________
Jan 2010-Present Jackson State Community College
·Currently in school to obtain my degree in elementary education.
Jan 2006-March 2007 West Tennessee Business College Jackson,TN
·Completed the Medical Assistant Program with honors
1996-2000 Jackson Central Merry Jackson, TN
·Graduated with honors
·Certified Medical Assistant, Geriatrics
REFERENCES__________________________________________________________
Ms. Cathy Newman
East Union Children’s Corner
Jackson, TN. 38301
Mrs. Vonnie Wiggins, RN, CMA
Medical Assisting Program Director
West Tennessee Business College
Jackson, TN 38301
Ms. Bobbye McDougal, Office Manager
North Jackson Medical Associates
Jackson, TN 38301
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