Office Manager/Executive Assistant/Human Resources

Misty D. Thompson

PO Box ***

Milroy, IN *****

765-***-**** Home 765-***-**** Cell

OBJECTIVE:

A passionate, innovative, skilled assistant who understands manufacturing business, looking for a position to utilize my experience and education.

PROFILE SUMMARY:

• Demonstrated leader with exceptional project/tasks management skills, strong attention to detail with proficient abilities to multi-task.

• Skilled and persuasive communicator with strong interpersonal skills able to outline goals and objectives clearly and effectively from conception to successful completion.

• Recognized for high-quality work, organizational strengths and exceptional customer service delivery.

• Enthusiastic and agile at learning new products and concepts quickly, working well under pressure, and communication with the team to accomplish tasks.

• Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction and the bottom line.

• Achieved computer proficiency; demonstrated knowledge of : Excel, AS400, Word, Lotus Notes, ADP, Agile, Access, Visio and PowerPoint

WORK HISTORY:

June 2008-Present Executive Assistant/Associate Services, Honda/Adecco

Lead multiple on-going projects ensuring that target financials and timeline are met.

Coordinate budget and business planning activities while looking for opportunities to increase business and reduce costs

Responsible for coordinating and developing detailed work processes and procedures and training on vehicle computer program.

Foster a teamwork/open-door environment conducive to positive dialogue across the organization.

Coordinate health fairs to promote employee wellness

Coordinate delivery and maintenance and make recommendations on company vehicle fleet.

Aug 2004- Aug 2008 Executive Assistant/Medical Staff Coordinator to Senior Management, Rush Memorial Hospital

Planned, directed, and coordinated marketing events to promote products and services

Resourceful leader proficient at implementing new programs by creating and incorporating strategies to attract and retain new/existing customers.

Compliance through reporting and expediting critical medical documentation

Supervised and trained other employees on service related programs, software

Managed internal, customer and third party relationships to drive and improve customer satisfaction.

Support to upper management, CFO, CEO, HR Director and Chief Nursing Officer.

Served as representation and liaison between the employee and the management.

Jan 2004- Aug 2004 Human Resource Generalist, Sintering Technologies, Inc.

• Responsible for establishing and improving customer relations through leading multiple on-going projects involving employees at all levels.

• Served as representative and liaison between the employee and the management.

• Fulfilled a broad range of HR functions, including recruiting and training employees, administering benefits, overseeing disciplinary action and managing HR records. Co-chaired annual flex-enrollment meetings, resolved conflicts between employees and insurance carriers

May 1997-Aug 2003 Owner/Operator, Milroy Pizza

Entrepreneur spirit, growing business 30% per year through effective business planning, creative sales technique and innovative market

Focused on high performance standards, including strong commitments to time, product value, quality, cost, and customer satisfaction.

June 1998-Aug 2000 Quality Assistant, Valeo Engine Cooling

• Responsible for document/database Control

• Planning / Coordinating department activity and countermeasures

• Reviewed material logistics including supporting data elements

EDUCATION:

Present Indiana Wesleyan University; Marion, IN – MBA Program, Human Resources

2008 Indiana Wesleyan University; Marion, IN - Bachelors Degree , Business Management

1994 International Business College; Indianapolis, IN - Administrative Degree

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