Home Health Technician

KAREN R. THOMPSON

OBJECTIVE

A position where typing skills, a strong sense of responsibility, accuracy in handling detail, and an outgoing personality will be assets.

HIGHLIGHTS OF QUALIFICATIONS

Supportive team member; committed and responsible

Hard working, ambitious, and willing to learn

Enjoy working with the public and providing quality service

Excellent telephone etiquette

SKILLS & ABILITIES

Office Support

Basic Office Skills

Clerical

Faxing

MS Word

Phone Reception

Typing 57 WPM

Record Keeping

WORK EXPERIENCE

Program Technician / Word Processing Technician 13 1/2 years

State Compensation Insurance Bakersfield, CA

Produced letters and reports for Worker’s Compensation claims; coordinated auditor’s appointments and reports; faxed letters and reports to doctors and attorneys; prepared service requests from doctors for treatment of claimants.

Receptionist / Secretary 8 years

Mercy Home Health Bakersfield, CA

Managed a multi-line phone system; mailed out satisfaction surveys to patients; processed treatment orders from doctors to our home health RN’s; broke down files after patients were discharged from care; assisted with filing charts.

Unit Secretary 7 years

Kern Regional Center Bakersfield, CA

Typed machine transcription and written reports for a unit of 5-7 counselors; maintained records for clients; took written messages for my unit.

EDUCATION

Chaffey Community College Ontario, CA

General Office Training

Oregon Technical Institute Klamath Falls, OR

Legal Secretarial coursework

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