Quality Assurance Assistant

Josie C. Richardson **** Bolden Fields, Converse, TX 78109

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f5vk6q@r.postjobfree.com • Cellular 210-***-****

Objective

Seeking a position where related experience and background can be utilized to contribute to the expansion of business development, productivity, increased revenues, and career enhancement.

Experience

Aeroteck / USAA, San Antonio, TX 11/ 2010 to 3/2011

Mortgage Loan Processor

Checked value of customer collateral to be held as loan security. Filed and maintained loan records. Answered questions and advised customer regarding loans and transactions. Calculated, reviewed, and corrected errors on interest, principal, payment, and closing costs, using computer and calculator. Contacted credit bureaus, employers, and other sources to check applicant credit and personal references. Verified and examined information and accuracy of loan application and closing documents. Conferred with underwriters to aid in resolving mortgage application problems. Submitted application to credit analyst for verification and recommendation. Interviewed applicant and requests specified information for loan application. Arranged for maintenance and liquidation of delinquent property. Approved loan within specified limits.

Pilgrim Mortgage, San Antonio TX 1/ 2010 to 10/2010

Mortgage Loan Officer

Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans. Work with several different lenders brokering out home and commercial loans. Educated clients on home buying and different down payment assistant programs, handled VA, FHA, CONV loans. Fluent in refinances and Home equity loans, also processed the majority of my conventional loans.

Josie's Hearte Catering, San Antonio, TX 3/2009 to Present

Owner / Operator

Catering for all occasions. Coordinate food service activities for social functions: Estimate food and beverage costs and purchases supplies. Plan menus and related activities, such as dining room, bar, and banquet operations. Reviewed financial transactions and monitor budget to ensure efficient operation, and to ensure expenditures stay within budget limitations

Arise Mortgage, San Antonio, TX 9/ 2005 to 1/2010

Mortgage Loan Officer

Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans. Work with several different lenders brokering out home and commercial loans. Educated clients on home buying and different down payment assistant programs, handled VA, FHA, CONV loans. Fluent in refinances and Home equity loans, also processed the majority of my conventional loans.

Loanstar Mortgage, San Antonio, TX 8/2004 to 9/2005

Mortgage Loan Officer

Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans. Work with several different lenders brokering out home and commercial loans. Educated clients on home buying and different down payment assistant programs, handled VA, FHA, CONV loans. Fluent in refinances and Home equity loans.

Broadstreet Mortgage, San Antonio, TX 3/2003 to 8/2004

Mortgage Loan Officer

Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans. Work with several different lenders brokering out home and commercial loans. Educated clients on home buying and different down payment assistant programs, handled VA, FHA, CONV loans. Fluent in refinances.

Salomon Smith Barney, Brooklyn, NY 10/2000 to 11/2001

Senior Quality Assurance

Implemented, and coordinated a product assurance program to prevent or eliminate defects in new or existing products. Analyzed, evaluated, and presented information concerning factors, such as production capabilities, and manufacturing problems.

Turquoise Catering, Brooklyn, NY 6/1987 to 10/2000

Owner / Operator

Catering for all occasions. Coordinate food service activities for social functions: Estimate food and beverage costs and purchases supplies. Planned menus and related activities, such as dining room, bar, and banquet operations. Reviewed financial transactions and monitored budget to ensure efficient operation, and to ensure expenditures stay within budget limitations.

Education Certificate,

Brooklyn Technical H.S, Brooklyn, NY 1981

H.S. Diploma

New York Restaurant School, New York, NY 1989

Certificate in Culinary Arts

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