Rebecca Kohel
Suffolk, VA ***34
QUALIFICATIONS
• Perform HIPPA procedures and adhere to confidential medical matters.
• Ability to meet deadlines while handling multiple tasks.
• Strong cognitive analysis and competency skills.
• Strong medical terminology skills.
• Two years transcription experience.
Education
Kaplan University
Associates of Applied Science in Medical Transcription, October 2011
Major: Medical Transcription
Major GPA 3.04/4.0
Professional Career Development Institute
Transcription Certificate, 2002
Experience
Transcriptionist Self-employed, Suffolk, VA, October 2009 - Current
• Accept transcription assignments of either corporate or legal nature.
• Meet deadlines for turnaround time of transcription assignments.
• Submit high quality and accurate transcriptions.
• Keep confidential contents of transcriptions.
• Compile, track, and submit accurate invoices of work accomplished with rates and submit weekly.
Sales Representative, AIG Travel Guard, Stevens Point, WI, 2006-2009
• Provided accurate information about the individual policies and provided quotes.
• Sold travel insurance policies and started claims procedures – gathered information and entered that information into the computer system.
• Forwarded claim forms to clients.
• Assisted customers with questions and difficulties navigating the website.
• Fielded complaints and directed calls to appropriate parties.
• Stayed current on changes and procedures as provided by management.
• Ensured that procedures are followed properly.
• Obtained insurance license in all 50 states.
Administration Assistant, Express Personnel, Stevens Point, WI, 2004-2006
Managed the front desk including:
• Operated six-line phone and routed calls to appropriate parties.
• Calculated and provided estimates.
• Data entry – created and maintained customer files in computer system.
• Assisted supervisors.
• Created daily schedules and routing.
• Customer service.
Customer Service, Dallas Mavis Specialized Carriers, Kenosha, WI, 2002-2005
• Operated a six-line phone and routed calls to appropriate parties.
• Data entry.
• Assisted credit department supervisor to achieve accurate and timely date entry of credit information.
• Contacted agents to convey customer credit numbers.
• Maintained customer master files.
• Problem solving and trouble shooting.
• Maintained accurate and organized filing.
• Operated various office equipment
Honors And Awards
Dean's Honors List.
Professional Memberships
AHDI, 2010
Student Member
New Professionals Alliance, 2011
Member