Rebecca Kohel

*** **** ***** **.

Suffolk, VA ***34

715-***-****

QUALIFICATIONS

• Perform HIPPA procedures and adhere to confidential medical matters.

• Ability to meet deadlines while handling multiple tasks.

• Strong cognitive analysis and competency skills.

• Strong medical terminology skills.

• Two years transcription experience.

Education

Kaplan University

Associates of Applied Science in Medical Transcription, October 2011

Major: Medical Transcription

Major GPA 3.04/4.0

Professional Career Development Institute

Transcription Certificate, 2002

Experience

Transcriptionist Self-employed, Suffolk, VA, October 2009 - Current

• Accept transcription assignments of either corporate or legal nature.

• Meet deadlines for turnaround time of transcription assignments.

• Submit high quality and accurate transcriptions.

• Keep confidential contents of transcriptions.

• Compile, track, and submit accurate invoices of work accomplished with rates and submit weekly.

Sales Representative, AIG Travel Guard, Stevens Point, WI, 2006-2009

• Provided accurate information about the individual policies and provided quotes.

• Sold travel insurance policies and started claims procedures – gathered information and entered that information into the computer system.

• Forwarded claim forms to clients.

• Assisted customers with questions and difficulties navigating the website.

• Fielded complaints and directed calls to appropriate parties.

• Stayed current on changes and procedures as provided by management.

• Ensured that procedures are followed properly.

• Obtained insurance license in all 50 states.

Administration Assistant, Express Personnel, Stevens Point, WI, 2004-2006

Managed the front desk including:

• Operated six-line phone and routed calls to appropriate parties.

• Calculated and provided estimates.

• Data entry – created and maintained customer files in computer system.

• Assisted supervisors.

• Created daily schedules and routing.

• Customer service.

Customer Service, Dallas Mavis Specialized Carriers, Kenosha, WI, 2002-2005

• Operated a six-line phone and routed calls to appropriate parties.

• Data entry.

• Assisted credit department supervisor to achieve accurate and timely date entry of credit information.

• Contacted agents to convey customer credit numbers.

• Maintained customer master files.

• Problem solving and trouble shooting.

• Maintained accurate and organized filing.

• Operated various office equipment

Honors And Awards

Dean's Honors List.

Professional Memberships

AHDI, 2010

Student Member

New Professionals Alliance, 2011

Member

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