Sales Customer Service

Bruce W. Koch

**** ****** **** ****: 817-***-****

Arlington, Texas 76002

Email: *********@*****.***

Summary

Dependable individual with twenty-one years mechanical experience in the United States Army, sales experience, and superior managerial and customer service skills will make a positive impact. Willing to go above and beyond to insure success for the Company, Customers, and Team Members.

Qualifications

• Airframe & Powerplant License

• Thirty plus years automotive experience

• Formal electrical, mechanical and hydraulic systems training

• Supervisory and training experience

Education

04/12 Aviation Maintenance Technician Diploma Aviation Institute of Maintenance Irving TX

06/92 Associates in Technology Pierce College Tacoma WA

07/93 Advanced Non Commissioned Officer Course US Army Ft. Knox, KY

04/90 Basic Non Commissioned Officer Course US Army Ft. Knox, KY

01/90 M1A Master Gunner Course US Army Ft. Knox, KY

04/85 M603 Tank Systems Maintenance Course US Army Ft. Knox, KY

09/80 Armor Crewman Course US Army Ft. Knox, KY

Employment

06/2011-Present Mechanic II (E) City of Dallas Dallas TX

• Diagnose mechanical, pneumatic, hydraulic and electrical systems

• Repair and replace defective parts as needed

• Make appropriate entries on vehicle database and logs

• Order necessary replacement parts as needed

03/2009-02/2010 Warehouse Receiving Aviation Inventory Resources Dallas, TX

• Received and inspected aircraft parts

• Inspected documentation if available

• Inventory and database input for proper warehouse storage

• Retrieved parts as needed for sale and shipping

02/2001-01/2008 Sales Manager Choice Homes, Inc. Arlington TX

• Established annual construction/warranty budget

• Supervised weekly sales/construction meetings

• Insured adequate marketing plan supports sales goals

• Assisted with training of new sales /warranty personnel

09/1980-04/2001 M60A3/M1A2 Armor Crewman United States Army Ft. Knox, KY

• Operated and maintained weapon systems

• Operated and maintained automotive systems

• Trained and supervised multiple armor crew members

• Attended maintenance schools, diesel and turbine

• Attended turret maintenance schools, electrical and hydraulics

Contact this candidate