Ms.
Resume:
Michelle C. Stephenson
South Milwaukee, WI 53172
OBJECTIVE: A growth position in management training affording opportunity to utilize my personnel
experience and training expertise.
EDUCATION: Milwaukee Area Technical College
Liberal Arts
Minor: Psychology
Cumulative G.P.A. 3.5
Courses taken: business training, word-perfect; psychology, liberal arts, and physical fitness and wellness.
EXPERIENCE: Management responsibilities into supporting the desire of following company procedure.
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Oct. '07/ Jun. '08 Chef/ Cook/ Garde Marge- Moved on for several reasons- will explain
Sodexho/ Harbour Village- Greendale, WI
Responsibilities included having empathy for senior residents needs; first and foremost. Opening and closing of kitchen with keys to the kitchen and coolers. Following all Serv. Safe Procedures; Labeling and proper storage of all products. Ensuring excellent resident/guest satisfaction. Helping with prep sheets and menu items for each month. Preparing Bkfst./ Lunch/ Dinner/ Dessert/ Salads. Daily accommodations of special needs. Ex: mechanicals, lactose intolerant, glucose-free, and purees. Answering phones, help with setting up events, inventory. Constant control of temps. with refrigerators/ coolers/ dishwashers/ freezers/ and dry storage. Cleaning and Sanitation #1; guaranteeing a clean environment and workplace. Keeping and orderly kitchen and properly storing food items; F/I-F/O. Trained staff on week-ends for all needs of the kitchen and had meetings with additional mgmnt. to address employee performance.
Apr. '06/ Aug. '07 Administrative-Temporary Position
Dunhill Staffing Services- Milwaukee, WI
Responsibilities included opening phone lines, answering multi-phone system, excel spreadsheets, greeting guests and direction given, calling for p/u's- Fed-Ex, UPS, etc., mail-room duties, forwarding and closing of phone system. Assistant to the assistant of the president.
Dec. "06/ Apr. 06 Executive Secretary- 90 Day Position
Emergency Restoration Specialists- South Milwaukee, WI
Responsibilities included answering phones, filing, inventory, accounting, payroll, marketing, petty cash ordering office supplies and closing duties.
May '06/ Nov. '06 Restaurant Manager- Moved on for several reasons- will explain
De Rosa Corporation-Chancery Restaurant// Houlihans- Waukesha/Milw., WI
Responsibilities included opening and closing of restaurant, security system, report handling, petty cash and bank deposits, expediting of the food line, preparation of menu items, payroll, micros, other computer work regarding paperwork: inventory, training of staff, implementing items to special menu, etc. I also was able to work with the marketing of the companies to setting up events, fundraiser, etc.
Dec. ‘05/ Apr. ’06 Seasonal: Administrative Assistant/ Exec. Sec./Customer Client Specialist- Seasonal
H & R Block-District Office- Greenfield, WI
Responsibilities included secretarial: answering phones, setting up spread sheets and Employee Awards Banquet, etc. to client relations regarding anywhere from assisting tax preparers with matters to following up with clients maintaining relationships. Furthermore, I reorganized district office: updating filing, to set-up of space for more efficient business to overall client visual satisfaction.
Oct. ‘04/ Jan. ‘06 Saucier- Temporary/Long Term Position
Ristorante Bartolotta, etc.- Wauwatosa, WI
Responsibilities included preparing chef food for restaurant, putting away food orders, preparing family meal(s) for the employees, and cleaning. I also worked at some of Bart.’s other rest. locations and had worked with promoting company with Owner’s wife and special events.
Client Services/ Promotional Sales- Seasonal
Mayfair, Brookfield Square and Bayshore Malls
Inventory of Gift Certificates, cash handling, set-up of booths, display presentation and promoting of company. Sold G.C.’s, signed up 100’s of guests/ customers for Restaurant’s preferred card program and promoted company by having all relevant knowledge/information necessary to forward with the invite of the various rest. food expectations and experiences to the upcoming opening of Milwaukee Pier; Bartolotta’s latest venture.
Apr. ‘03/ Sep. ’04 Day Cook- Moved on to Bartolottas
Hilton Hotel- Milwaukee City Center- Milwaukee, WI
Responsibilities included preparing all breakfast items for banquets and the Café. Making pizzas, cutting deli items and preparing hot food for the Waterpark. I also made the associate lunch for approximately 500 everyday and prepped food items for the following day.
Sep. ’02/ Sep. ’03 AmeriCorps-YMCA-CDC- Community Development Outreach Director-
AmeriCorps Representative for all YMCA’s for the state of Wisconsin- NSP Area #10 Secretary, the AmeriCorps Representative’s Secretary (WALC-Wisconsin AmeriCorps Leadership Council) and YMCA- GNO (Girl’s Night Out) Leader for 5th - 8th Grade girl’s. - One Year of Service
Northside YMCA- Southtown YMCA- Milwaukee, WI
Responsibilities included Community Organizing, working with Block Clubs, police, politicians, businesses and residents. Setting up Block Club meetings, holding clean-ups, food drives, fund-raisers, and setting up events. One example of an event: Over Seventy organizations, Blood and Food Drive, bands, comedians, games, giveaways, a Guest Panel of six recognized guest speakers from the community, volunteer coordination and more.
Volunteer Work:
Community Projects for Seniors
Oak Creek Assembly of God
Habitat for Humanity
References available upon request.
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