Diligent Administrative Professional

Rebecka Simmons

Kansas City, MO ● *******.*******@*****.***

~ Diligent Administrative Professional ~

Summary

Administrative professional with over five years of experience in addition to a noteworthy education. Self-motivated, resourceful, and detail-oriented with excellent customer service skills. Demonstrated history of ensuring an office is running smoothly and efficiently. Has performed everything from human resource functions to bookkeeping.

Skills

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Microsoft SharePoint

Microsoft Publisher

Adobe Acrobat

QuickBooks

FileMaker Pro

Paint Shop Pro XI

Typing 70+ WPM

Peripheral Devices

PC & Mac

Typewriter

Strong work ethic

Positive Attitude

Great writing abilities

Effective verbal skills

Great at multi-tasking

Thrive under pressure

Trustworthy and loyal

Excellent with time- management

Work Experience

Self-Employed: Telecommute (01/2007-5/2008 & 05/2011-present)

Fairwinds Recruiting – a recruiting firm specializing in Information Technology.

Assist in finding potential candidates for job openings, post job descriptions in various locations on the Internet, as well as entering resumes into a database all through telecommuting. Have had an ongoing relationship with owner since 2007.

• Built and managed a database that now contains over 3,000 job candidates using FileMaker Pro, speeding up the process of finding contact information.

Administrative Office Manager: Ewa Beach, HI (5/2008-02/2011)

Ewa by Gentry – a non-profit, large-scale, homeowners’ association.

Oversaw the administrative support functions of the organization. This included continuous improvement of policies and procedures, human resource and payroll support for 40+ personnel, management of $400,000 departmental budget, maintenance of over 6,000 files, assisting customers, and supervising the administrative assistant.

• Headed a project to deliver rules to 6,700 homeowners that saved over $20,000.

• Created SharePoint database for e-filing invoices that saved many labor hours.

• Voted by peers to be leader of the Social Media Committee.

• Passed the Community Association Institute’s M-100 with a 95%.

• Awarded 2010 Employee of the Year.

Office Consultant: Monterey, CA (1/2007-10/2007)

SailTime Monterey Bay – an exclusive fractional sailing club; acquired Monterey Sailing.

Performed several administrative tasks such as generating office procedures and forms that streamlined operations, light bookkeeping duties - entering and paying bills and creating invoices - using QuickBooks, and filing. Also interacted regularly with clients.

• Managed database of 200+ prospects using PlanPlus Online.

• Participated in the planning of events for 50+ local professionals by researching caterers, administering the printing of marketing collateral, and placing local print ads.

Club Manager: Monterey, CA (7/2006-4/2007)

Monterey Sailing – a club for members to take sailing classes & charter boats; business sold.

Administered daily operations of the club. This included initiating and recruiting new members, receiving payments, maintaining membership records, resolving complaints, and creating monthly newsletter using Constant Contact. Also scheduled classes for members based on instructor and equipment availability using ISail reservation software. In addition, partook in general administrative tasks such as maintaining inventory of merchandise and office supplies.

• Planned and hosted monthly events that created public interest.

• Improved and utilized a checklist for sailing equipment ensuring safety for members and reducing liability costs.

Front Desk Clerk: Clemson, SC (4/2002-4/2006)

Comfort Inn – a 132 room hotel located in a college town.

Executed all regular front desk tasks which include checking guests in and out, taking payments, resolving guest concerns, answering the 4-line phone system, and providing exemplary customer service. In addition, supervised training of front desk staff, composed weekly schedules, assisted in screening job applicants, and performed duties of sales manager during transition period by building relationships with local university departments.

• Awarded employee of the month on several occasions.

• Always passed the mystery call test.

Volunteer Experience

• Big Brothers Big Sisters: Clerical and miscellaneous duties; Clemson, SC (2003)

• Foxnest Animal Hospital: Walked and played with dogs on site; Clemson, SC (2004)

• EbGCA; assisted with various community events; Ewa Beach, HI (2008-2010)

• USO: survey administrator during Sony Open; Honolulu, HI (2009)

• Health & Human Services: various administrative duties; San Angelo, TX (2011)

Education

Bachelor of Science in Management: Clemson University; Clemson, SC (5/2005)

Masters of Science in Administration: Central Michigan University; Mt. Pleasant, MI (9/2012)

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