Practice Manager
Resume:
Christina Marble
Forest Lake, MN 55025
f56rs5@r.postjobfree.com
Objective: I am seeking a position that will best use my self-motivated and outgoing personality.
Experience:
Family Vision Clinic Savage, Mn
Practice Manager 12/03 to Present
• Responsible for running million dollar optometric clinic, including the managing of 7 employees.
• Accountable for all financial transactions including aging report, collections, profit/loss statements
• Responsible for all marketing planning
• Responsible for maintaining all vendor relationships
• Accountable for all training of retail associates.
• Responsible for maintaining all store goals.
• Demonstrated effective leadership and encouraged team concepts.
• Assisted patients with eyeglass and contact lens purchases
• Worked with customers to resolve eyewear concerns.
• Responsible for maintaining all third party insurance information, as well as, all billing.
Dr. Tammy Laramie OD Jacksonville, Fl
Optician 1/01 to 05/03
• Assisted patients with all eyewear and contact lens purchases.
• Dispenses and repaired all eyewear.
• Conducted contact lens classes for all contact lens type wearers.
• Worked with patients to resolve eyewear concerns.
• Responsible for frame board inventory.
• Responsible for verifying, filing and handling of all insurance including the following insurance, VSP, VCP, Spectera, and many other private insurances.
• Responsible for lab and frame bills.
VisionWorks Orange Park, Fl
General Manger 02/99 to 02/01
• Executed daily operations of large retail optical store, including supervision of 10 associates.
• Accountable for all financial transactions and reports including petty cash, profit and loss, and managed care payments.
• Accountable for all training of retail associates.
• Responsible for maintaining all store goals.
• Demonstrated effective leadership and encouraged team concepts.
• Assisted patients with eyeglass and contact lens purchases
• Worked with customers to resolve eyewear concerns.
• Responsible for maintaining all third party insurance information, as well as, all billing.
Dr. James Watts Jacksonville, Fl
Optician 06/98 to 11/98
• Assisted patients with eyewear and contact lens purchases.
• Dispenses and repaired all eyewear.
• Conducted contact lens classes for all contact lens type wearers.
• Worked with patients to resolve eyewear concerns.
• Responsible for frame board inventory.
Cole Vision St. Paul, Mn
Patient Care Manager 3/97 to 06/98
• Executed daily operations of large optical department within Montgomery Wards, including supervision of three associates.
• Set and maintained store goals and incentives for employees.
• Accountable for all financial transactions and reports including petty cash, profit and loss, and managed care payments.
• Assisted patient with all eyewear purchases and concerns.
Pentax Vision Hopkins, Mn
Customer Service Representative 1/96 to 03/97
• Responded to written and telephone requests for merchandise and promotion items.
• Assisted customers with concerns regarding product, policies and procedures.
• Aided in opening new business accounts.
• Created training and continuing education programs for customer service representatives.
VisionWorld Maplewood, Mn
Sr.Optician 02/96 to 08/96
• Assisted patients with eyewear purchases.
• Fitted and rechecked all soft contact lens patients.
• Conducted floor training of new employees.
• Maintained daily and monthly bookkeeping.
• Ordered and maintained supplies and frames
For Eyes Optical Norfolk, VA
Dispenser 08/94 to 01/96
• Assisted patients with eyewear and contact lens purchases.
• Maintained daily and monthly bookkeeping.
• Repaired and adjusted frames for patients
• Ordered and maintained supplies and frames
NationsBank Norfolk, VA
Sr. Customer Service Representative 03/92 to 08/94
• Responsible for resolving customer's concerns and questions by executing policy and procedures.
• Handling all correspondence, collections, charge back, and aspects of day to day operations
• Created training manual used by all associates.
• Conducted floor and classroom training of all associates
• Created and implemented quality proposals for performance reviews, overload call handling, and motivational analysis.
• Acted as supervisor at any time, when regular supervisor was not available.
Education:
• Florida Community College At Jacksonville 30 Credit Hours
Certification:
• American Board of Opticians 1996 to present
• National Contact Lens Examiners 1999 to present
References:
• Available on request
Contact this candidate