Ronald Salardin Broome
Garland, TX 75040
************@*****.***
OBJECTIVE: Seeking a position with a progressive organization that will utilize my knowledge and strong background in corporate travel, and professionalism for customer satisfaction, great job performance and my ability to motivate others.
QUALIFICATIONS/SKILLS
Ability to motivate others Excellent communication skills
Team and Relationship Building Creative and Innovative
Reliable organizational skills Ability to handle multiple priorities
Effective interpersonal Skills Excellent time management skills
Proficient in GDS Systems
EMPLOYMENT HISTORY:
Travelocity Business Southlake, TX
International Travel Consultant July 2008 to March 2009
• Moves market share for Travelocity Business preferred suppliers
• Created customized itineraries
• Booked international reservations for air travel, hotel and car for Lockheed Martin VIP s and Presidents in Germany.
• Promotes the acceptance of fares, rates, and suppliers that match the client’s travel program policies and negotiated contracts. Applies discount appropriately. Analyzed and rectified customer concerns using established procedures
BCD Travel, LLC Dallas, TX
International Travel Counselor February 2006 to October 2007
• Made domestic and international travel arrangements for Siemens Corporation
• Processed transactions using GDS/Sabre
• Handled and resolved customer issues
• Maintain client profiles, ensuring specials request and reward program information such as frequent flyer /driver/ hotel stays are included.
• Knows and uses: airline terminology, codes, fare basis, airline rules and tariffs.
World Travel BTI Jacksonville, FL
Corporate Travel Consultant December 2003 to December 2004
• Arranged and coordinated business travel for VIP’s of Deloitte and Tusch
• Dealt with clients and customers on a daily basis
• Ensure compliance with client's corporate travel policies
• Book flights, tickets sales, travel insurance, car hire etc
• Responsible for booking corporate travel reservations for large corporate account.
EDUCATION
Texas Department of Public Safety-Texas Private Security Bureau Certified
Non-Commissioned Security Officer Expiration: 11/9/2012
Travel Careers International, New York, NY: Travel and Tourism
Travel Careers International, New York, NY: Travel and Tourism Certificate
Edward R. Murrow High School Brooklyn, NY