CIO, VP Information Technology
Resume:
LOUIS GIRARD
***** ******’s Cove Circle
Strongsville, OH 44136
*****.******@****.***
www.linkedin.com/in/LouisGirard
INFORMATION TECHNOLOGY LEADER: CIO, VP Information Technology, IT Director
Experienced in delivering business oriented IT solutions in Manufacturing, Distribution, Retail, and Services for Domestic and International industries including Consumer Goods, Foods, Chemical, Telco, and non-profit. Leader with strong business acumen delivering tangible business solutions within financial targets and budget, scope, and time. Experienced in proper utilization of known methodologies such as PMI, CMM, SOX-COBIT. Possesses a team based management style with proven ability to build cross-functional teams and a commitment to people development. Seasoned executive with track record of leading IT as a business partner to deliver end to end efficiencies, continuous improvements, and optimizing financial resources.
- Multinational Business Acumen
- Project & Program Management
- Problem Identification & Resolution
- Strategic & Tactical Planning
- Process Improvement
- Hardware and Software Optimization
- Vendor Management & Contract Negotiation
- Team Building & Staff Development
- Budget & Results Management
- Fluent in Spanish and Portuguese
SHERWIN-WILLIAMS, Cleveland, OH 2003 to 2009
A $6 billion global paint and coatings industry leader with 27,000 employees in 6 divisions worldwide.
IT Director, International Division (2005 to 2009) – Reporting to VP Finance And Controller
Directed international (non USA) new technology deployment, vendor selection & management, project management, server and software consolidation, strategic planning, internal audits & controls, SOX & PCI compliance, policies, procedures, global change control, and governance with an operating and project budget of $8 million with a team of 66 in 4 continents and 9 countries. Reorganized international IT from decentralized to a single-centralized team while improving service, quality, and quantity of tangible and measurable deliverables.
- Directed international IT strategy and technology implementation during a high growth period. Oversaw several major projects from requirements gathering to ongoing support, including ERP, Business Intelligence, Budgeting and Forecasting, Acquisition Integration, multiple smaller projects, and in-house developments contributing to:
*** Revenue growth from 420M in 2004 to 950M in 2008 vs. corporation 6.1B in 2004 to 7.9B in 2008.
*** Profit growth from 60M in 2004 to 152in 2004 vs. corporation 393M in 2004 to 477M in 2008.
*** Retail locations grew from 144 in 2004 in 6 chains to 280 in 2008 in 8 different geographical chains.
Resulting in:
*** Grew number of IT users 80% to 1600 while overall head count grew approximately 39%.
*** Reduced IT headcount 8% via data center consolidation and task elimination.
- Shifted IT budget from maintenance expense to strategic capital investments saving $400,000 annual expense.
*** Conducted requirements gathering and vendor selection for integrated retail solution that could be deployed worldwide, compatible with current technology, knowledgebase, and 500+ POS devices available at 280 retail locations outside the US and Canada. Successfully completed green-field pilot in India going live with zero business outages and prepared global rollout plan. All in compliance with PCI, privacy, and other mandates.
*** Successfully integrated multiple POS solutions into back-office ERP allowing for fully automated inventory and financial controls, while providing full visibility into end-end-end supply chain, allowing inventory reduction from 30+ days to 14 days while enhancing process to identify slow movers and overstock.
*** Partnered with senior management in the development of a 5-year IT strategic plan. Implemented first 3 years of plan through replacement or upgrades to current versions of several solutions when ROI supported such changes. Plan was updated to implement Oracle solutions while other sections continued unchanged.
*** Lead several acquisition integration projects. All under 9 months.
*** Drove the globalization of disparate business. Activities and results include:
- Standardizing Chart of Accounts. Reduced closing cycle by 3 days. Reduced effort required for internal audits and financial analysis. Consolidated vendors and renegotiated contracts.
- Partnered with global product formulation team establishing standard formulation and Quality Controls, product portability, and integration to USA Health and Environmental standards while having comparable cost and productivity metrics.
- Provided senior management with Business Intelligence tools including dashboards and Sales & Purchasing statistics available next day worldwide.
- Enforced and created Policies and Procedures providing consistency and ensuring legal and company compliance and transparency. Passed annual audits and worked with Internal and External auditors to ensure compliance. Responsible for SOX & PCI (IT) implementations. Implemented software lifecycle practices and procedures.
- Led definition, requirements gathering, vendor selection, and negotiation for a Budgeting and Forecasting Tool centrally hosted and useful for day-to-day operations globally.
- Initiated Global ERP server consolidation of all MFG (by QAD) projected to reduce licenses 15%, disaster recovery from several hours to 3 minutes, and data loss from 24 hours to 5 minutes.
*** Standardized network, telecommunications, servers, personal computers, global vendors, software, and productivity tools resulting in cost savings by leveraging contracts, sharing technical skills regardless of country or time zone, and eliminating incompatible document and data formats.
*** Reduced retail data cycle from up to 5 days to less than 2 minutes for invoicing, real-time for customer account inquiry, and next day for payment processing.
IT Manager, International Division (2003 to 2005) – Reporting to VP Finance And Comptroller
Managed project implementations; hardware, software, and skills inventory; licensing; and provided consulting services to a decentralized international organization in 2 continents and 5 countries with as budget of $500,000.
- Presented and secured approval from autonomous country manager of first integrated international IT plan.
- Provided IT consulting services to Sherwin-Williams Brand licensees in Central & South America assisting with negotiations and software replacement. Recognized by President for project.
- Turned around a faltering ERP (QAD) implementation in Brazil during a 50% staff turnover and a 25% staff reduction. Completed project on budget with a push back date of 1 month. Earned “Achievement Award” from QAD presented by CEO at Global Users Conference. Project scope included implementing Best Practices recommended by PWC& IBM Brazil with a 2 year ROI.
- Relocated all websites to Corporate managed servers and enforced legal, company owned intellectual property, and corporate image standards. Obtained benefits of reduced hacking and ill-intended attacks.
COMSYS, Cleveland, OH 1998 to 2003
Information Technology consulting company. Worked at BellSouth and Sherwin-Williams.
BELLSOUTH, Program & Project Manager, NetWork Services, Atlanta, GA (2000 to 2003) – Reporting to IT Director Network Services
$26.2 billion communications company with 89,000 employees in 9 Southeastern states.
- Managed replacement of the component inventory and assignment system. Project was a 20 month phased implementation in 9 states affecting over 27 million customers during 30 conversion events with 4500 users processing 120,000 orders per day. Managed budget of $35.6 million including internal team and 3 main external vendors.
- Other duties included: Change Control Board overseeing 1 million changes per year with fail rate under 0.1%; legacy interface replacement with MBDB standard ($4.7 million budget); RAD for VoIP Telephony project ($430,000 budget);. Voice Messaging enhancement ( $830,000 budget); and Data-warehouse for Internet traffic management ($1 million budget).
- Received BellSouth’s Core Services Award 7/01 VoIP on time budget and scope completion of a RAD project, Comsys’ A3 – 2Q01 and on-the-spot-light 10/02 for consist positive feedback and progress as-planned for $35.6M project.
SHERWIN WILLIAMS, Cleveland, OH (1998 to 2000) – Reporting to Y2K Sr. Program Manager
Project Manager
- Manage several projects including Y2K and worked with a team consisting of 10 Unix Administrators. The projects were completed ahead of schedule and under budget.
CHIQUITA BRANDS INTERNATIONAL, INC., Cincinnati, OH 1986 to 1998
$2.7 billion supplier of fresh fruit and vegetables with 35,000 employees worldwide.
- Senior MIS Consultant, Cincinnati, OH, Costa Rica, and Colombia (1993 to 1998)
- MIS Manager, Ecuador (1991 to 1993)
- Senior Analyst / Programmer, Colombia (1986 to 1991)
EDUCATION
BS, Computer Science & Management, UPB University, Colombia, South America, 1989
TECHNICAL ADENDUM
Hardware
*** HP-UX, SUN, IBM AS/400, IBM S/36 & S/38, Server virtualization, Global MPLS, IBM Z900, Amdahl
Operating Systems
*** Unix, Lynux, SUN, IBM AS/400, IBM S/36 & S/38, MS-Windows, MVS, UTS
Storage Hardware & DR Tools
*** EMC storage, recovery point
Business Systems
*** Oracle eBS, QAD MFG, Whiteplains , RetailPro, Kronos (T&A), Concurr (T&E), Captura (T&E), Oracle T&E, BO-SRC (budget and forecast), Hyperion (Budget, forecasting, reporting), Oracle and QAD WMS (Warehouse Management and Distribution Systems), ProductVision (Formulation and Quality Control), Business Objects (Business Intelligence- BI), Discoverer (Business Intelligence- BI), Cognos (Business Intelligence- BI), Chrystal Reports, Jasper, ACL, Monarch, Sugar CRM, OPUS
Database
*** Oracle, Progress, MS Access, MS SQL Server, MySQL,
Messaging
*** EDI: AS/2, IBM MQ-Series, Connect Direct, Orbix, Businessware, (Vitria’s BusinessWare, Sterlings’ Connect:Direct, CORBA: Iona’s Orbix.
Applications development tools
*** Power builder, Visual Basic, Cobol, RPG, Jacada and Java
Project Management
*** MS Project, ACE Project, SharePoint. Also knowledgeable of PMI, Oracle’s methodology, MFG methodology, SAP-BO Methodology, Oracle-Hyperion methodology
Office Products
*** Word, Excel, Outlook, PowerPoint, Access, Visio, Lotus-Notes (full suite including mail and workflows), Word Perfect
Business Productivity tools
*** Videoconferencing, Voice Over IP (VoIP), SharePoint, Citrix
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