Quality Assurance Manager
Resume:
Gerardo L. Mazzola
Newark, Delaware 19702
Phone: 302-***-****
Email: ***@*************.***
• TECHNICAL PROFILE
* Experienced providing highest levels of technical, developmental, & analytical expertise. Skills include analytical trouble shooting, databases, development, creativity, and project management.
* A combination of solid knowledge of programming software, hardware components, and strong work ethics to succeed.
* Client relation and user skills on a very professional level.
*Reliable and professional.
• Programming Language: Cobol, JCL, MUMPS, HTML, XHTML, XML, CSS, Java, JavaScript, Visual Basic, PHP, other in house software tools from clients.
• Databases: VSAM, DB2, Access, MySQL, WAMP, SQLite
• Hardware: IBM-370, 390, HP3000 & HP9000, IBM PCs and Compatibles, MAC, Android, iPhone, Blackberry
• Operating Systems: Windows 3.1, Windows 95, Windows 2000, Windows ME, Windows XP, Windows Vista, Windows 7, Mac OS 10.0 Cheetah, 10.6 Leopard, Linux Ubuntu 9.10, 10.10, Unix Terminal Windows, MS DOS, VMWARE, Reflections. Android, iPhone IOS
• Editing Tools: Dreamweaver Adobe CS3, CS4, CS5, CS5.5 Suites,, Adobe Photoshop, Adobe InDesign, Adobe Flash, Android SDK, Eclipse
• Graphics Tools: Flash, Flex, Photoshop, Corel Video Studio X2, Corel Paint Shop Pro X2 & X4, Sony Vegas Pro 9.
• Packages: REMEDY, ASTEA, VMWARE, Reflections, Online Web Developed Tracking Systems, Microsoft Office Professional, Word, Excel, Access, PowerPoint, Publisher, Outlook, Visio, & Project, Corel
• CERTIFICATIONS
* Certified Application COBOL Programmer – The Chubb Institute – Springfield, PA
* PHP, Dreamweaver, MySQL, and MS Office 2007 – Delaware Technical College – Owens, DE
* Android, Android Advanced – Online Training with (Mike Simpson GoGo Training - Operating Systems, Databases, Architect Network Monitoring Systems for company that founded the Internet)
• EDUCATION / TRAINING
* Android and Android Advanced – Mike Simpson GoGo Training Online – Wilmington, DE 2012
* Web Information Systems – Wilmington University – Wilmington, DE 2009
* PHP and MySQL – Delaware Technical College – Owens, DE 2008
* Dreamweaver Basic – Delaware Technical College – Stanton, DE 2008
* Dreamweaver Advanced – Delaware Technical College – Stanton, DE 2008
* MS Publisher Advanced – Delaware Technical College – Stanton, DE 2008
* Microsoft MCSE Training – Internet Work Learning Institute – MT Laurel, NJ 2006
* Computer Info Systems – Delaware Technical College – Wilmington, DE 1999
* Computer Info Systems – Delaware Technical College – Wilmington, DE 1994
* Computer Programming – The Chubb Institute – Springfield, PA 1992.
* Aviation – Wilmington College – Wilmington, DE 1990.
MOBILE APPLICATION DEVELOPMENT TRAINING
* Experience in design and Development of Mobile Applications using Android and Java/J2ME Technologies.
* Experience in Designing, Developing, Debugging and Porting of Android Applications and customization of Android Framework.
* iPhone Application Development knowledge.
* Expertise on Android Build System, Android Framework APIs, Application Components (Activities, Services, Broadcast Receivers and Content Providers), UI Design, Inter-process communications mechanisms(AIDL), Resources and Media API.
* Solid knowledge on Android System Architecture and Android source code.
* Android devices and Tablets.
* Implementing custom themes, styles, and attributes on Android UI development.
* Multi-threading in Java and Android platform.
* Proficiency in XML, JSON and REST.
* Agile Development methodology.
* Refactoring, and debugging views and layout hierarchies on Android.
* Detecting and correcting memory usage issues, and optimizing code for application performance.
* Knowledge in working with Google Android SDK 1.5(Cupcake), 1.6(Donut), 2.1(Éclair), 2.2(Froyo), 2.3.x (Gingerbread) and 3.x (Honeycomb) tools - Dalvik Debug Monitor Service, and Sqlite.
* Troubleshooting and fixing issues in Android applications and Framework.
DuPont - Wilmington, DE / April 2011 - Present
Programmer Analyst / Lotus Notes Administrator Assistant / Desktop Support
* Currently on the Hard Drive Replacement Project for Dell on E5410, E6400, E6410, and GX380 computers along with PC installs.
* Use of Remedy, NEDD, and Wasp.
* Able to perform tasks within the scope of time set by management.
* Lotus Notes Configuration and setup for users.
* Odyssey Wireless Client setup for users.
* SAP setup for users.
* New PC Installs, Break Fixes, and Hardware repairs.
* Able to perform all above duties in a PC Windows, Linux, and Mac Environment.
CompUSA - Christiana, DE / May 2010 - May 2011
Technician
* A PC Technician will be in charge for dealing with customer concerns such as computer diagnostic and repairs, software and hardware installations, and other technical support the customer needs.
* Able to perform tasks within the scope of time set by store management.
* Must be able to keep a record of all customers served as per company policy.
* Recommend and put together Custom Computer Builds per customer’s request.
* Able to perform all above duties in a PC Windows, Linux, and Mac Environment.
Loreto Casale LLC - Wilmington, DE / Sept 2006 – May 2010
General Manager
* Web Development.
* Managed total restaurant operations in areas of staff management, customer and vendor relations, budgets, inventory control, and purchasing of food and beverages.
* Supervised all aspects of scheduling and payments.
* Recruited, trained, and scheduled a full working staff.
* Streamlined controllable spending in an on-going effort to meet weekly overhead, general ledger, processed weekly payroll, and prepared weekly sales reports.
* Promoted new business through participation in community events, Web Site Development and advertising.
Comcast – Wilmington, DE / June 2006 – Sept 2006
CAE
* Interact with a minimum of sixty (30) customers over the telephone to handle billing, service, sales, and aspects of the business in such a way that the CAE relates well to the customer, exercises sound judgment, and acts responsibly in the interest of both parties.
* Demonstrates active listening skills to assure mutual understanding of customer’s concerns.
* Proficient PC skills in Microsoft Windows and Mac environments
* The ability to calculate transactions along with networking and internet skills.
* Oral and written communication skills with demonstrated ability to articulate relevant information in an organized and concise manner.
* Web Development Project for Comcast Intranet.
Liam’s Piano Bar & Restaurant - Bear, DE / Jan 2001 – May 2005
General Manager
* Web Development.
* Managed total restaurant operations in areas of staff management, customer and vendor relations, budgets, inventory control, and purchasing of food and beverages.
* Supervised all aspects of scheduling and payments.
* Recruited, trained, and scheduled a full working staff.
* Streamlined controllable spending in an on-going effort to meet weekly overhead, general ledger, processed weekly payroll, and prepared weekly sales reports.
* Promoted new business through participation in community events, Web Site Development and advertising.
Security Instrument Corporation - Newport, DE / Jan 2000 – Dec 2000
Programmer Analyst / Security Technician
* Serving Clients such as DuPont, Wilmington Trust, and Astra Zeneca along with other major corporations as well as the State of Delaware in security software.
* On call and trouble shooting for lengths of time after job completion.
System & Computer Technology Corp. - Malvern, PA / Sept 1998 – Jan 2000
Programmer Analyst / Y2K
* Chesapeake Virginia, Chesapeake General Memorial Hospital
* San Diego California, San Diego Community College
* Long Island New York, Long Island Jewish Hospital
* Malvern Pennsylvania. Remote Work Headquarters for the Weather Channel
* Mainframe and server side Y2K Compliance.
* Mainframe and VB Development.
* Complete Technical Documentation and Procedure written.
* Quality Assurance and Compliance.
* Travel was a must to be on site.
CYMQUEST Malvern, PA / Feb 1998 – Sept 1998
* Quality Assurance Technical Writer.
* Compliance with FDA Regulations regarding Pharmaceutical companies for users utilizing production software programs.
* Malvern Pennsylvania. Remote Work Headquarters for the Weather Channel
* Mainframe Development.
* Complete Technical Documentation and Procedure written.
* Quality Assurance and Compliance.
* Travel was a must to be on site.
SmithKline & Beechum Pharmaceutical. - Collegeville, PA / Sept 1996 – Jan 1998
Programmer Analyst / Y2K
* MUMPS Documentation and recording in Access Database.
* MUMPS Programming.
* IBM OS390 Mainframe Development utilizing Cobol, JCL, CICS, DB2, and VSAM.
* Complete Technical Documentation and Procedure written.
* Quality Assurance and Compliance.
* Travel was a must to be on site.
• Availability Immediately
Contact this candidate