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Security Customer Service

Alexandria, VA, 22306
August 20, 2012

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Antonio Matthews

**** ***** *** ****** ***.***

Alexandria, VA 22306



Clearance: Active DOD Secret Clearance and DHS Suitability.

Possesses 6 years of experience supporting DOD contractors in the capacity

of classified information protection, access control and administrative


Supervised staff of personnel and weekly time schedule.

Strong time management and organizational skills.

Self-motivated and able to successfully meet strict deadlines.

Possesses working knowledge of National Industrial Security Program


Certified Defense Security Service Facility Security Officer For Non-

Possessing Facilities.

Professional Experience

Competitive Innovations LLC

Dept. of Homeland Security- Customer Service Specialist

March 2012-Present

Manages multiple line switchboard.

Maintains accountability log of visitor badges, visitors and contractors.

Utilizes personnel database in order to control access to classified

compound and grant access to authorized personnel. Creates temporary

badges for employees, visitors and contractors.

Inputs visitor information into personnel database for background


Issues parking passes to visitors, contractors and employees.

Pinkerton Government Services

Northrop Grumman/Booze Allen Hamilton- Security Officer

January 2006- March 2012

Provided protection of classified materials and assets for Northrop Grumman

and Booze Allen Hamilton. Conducted safety and security surveys of

facility to deter intruders, prevent property damage and loss or compromise

to classified information.

Monitored surveillance, alarm and access control systems and dispatched

security personnel as needed.

Responded to fire, medical and security emergencies. Implemented client

emergency preparedness plan in the event of an environmental disaster.

Assisted emergency response personnel with information during the

investigation of a crime or emergency. Conducted investigations in the

event of internal theft or company loss.

Utilized personnel database in order to control access to classified

facility and grant access to authorized personnel. Created temporary

badges for employees, visitors and contractors.

Supervised staff of security personnel and weekly time schedule. Trained

security personnel on emergency procedures, building layout and risk



Everest College

Certification in Homeland Security

Credits: 48

November 2007

Classes taken:

Civil & criminal justice

Emergency planning and security measures

Principles, planning and procedures of safety

Tactical communications

Domestic and international terrorism

Emergency medical services and fire operations

Business and ethics for security specialists

Professional Development

Defense Security Service Academy CDSE:

May 2011 Certificate in Basic Industrial Security for User Agency Personnel

August 2011 Certificate in Essentials of Industrial Security Management

September 2011 Certificate in Marking Classified Information

November 2011 Certificate in JPAS/JCAVS Virtual Training For Security


November 2011 Certificate in Personnel Clearances in the NISP

November 2011 Certificate in Facility Clearances in the NISP

November 2011 Certificate for NISP Self Inspection

November 2011 Certificate in Developing a Security Education Program

November 2011 Certificate for NISP Reporting Requirements

November 2011 Certificate in Visits/Meetings in the NISP

December 2011 Certificate in Integrating CI and Threat Awareness Into your

Security Program

December 2011 Certificate in Introduction to Information Security

January 2012 Certificate in Understanding Foreign, Ownership, Control or

Influence (FOCI) Basics

January 2012 Completed Facility Security Officer Role in the NISP

February 2012 Certificate for Introduction to the FSO Curriculum

Technical Skills

Proficient in the use of MS Office Word, Outlook, Excel, and Power Point.

Proficient in the use of Lenel Onguard and Entry Point.


CPR/AED-Adult and Standard First Aid certified.

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