Engineer Manager

David P. Stephens, P.E., Ph.D.

**** ***** ******* ****, 479-***-****

Greenwood, Arkansas 72936 *.*.********@****.***

CAREER PROFILE:

Creative self-starter who proactively identifies next steps / new opportunities and comes

prepared with potential solutions / proposed project plans.

Maintains direction, balancing big-picture concerns with day-to-day issues adjusting to meet

needs.

Establishes strong interpersonal working relationships across multiple disciplines.

Experienced in use of industry standard analysis methods and techniques (e.g., six sigma, theory

of constraints, DFSS, 5S, flow analysis, value stream mapping and cause and effect ) to

continuously improve and optimize engineering and development processes.

Experienced in developing / executing project and process plans, implementing policies /

procedures, and translating strategy into actionable objectives and plans.

Demonstrates skills and abilities to collect, organize, synthesize, and analyze data; summarize

findings; develop fact based conclusions and recommendations leading to action.

CAREER HIGHLIGHTS

Stephens Consulting

Owner / Principal 2012 - Present

Private consultant in the initial stages of marketing services and developing a client base in engineering,

technology, systems, statistics and product improvement.

Rheem Manufacturing, Fort Smith, AR

Principal Research Engineer 2009 – 2012

Conducted competitive studies, performing product / process development from concept to production,

supported marketing and field requirements working across impacted functions and processes,

performed leading edge combustion research.

Accomplishments:

• Led product development and integration with new and existing product offerings

• Conducted competitive products performance and cost comparison analyses.

• Industry trade organization standard development task team chair.

• Responsible for ensuring IBC / ASCE / AISI / ASME code compliance.

Senior Manager, Business Intelligence 2007 – 2009

Implemented processes to identify business intelligence needs, gather /analyze relevant information,

provide reports upon which action could be taken and assisted in implementing recommended solutions.

Accomplishments:

• Developed data and analytical processes for divisional business intelligence studies.

• Conducted analyses of divisional profit margins, processes for product pricing, finished goods

forecasting, customer return goods, and finished product returned goods repairs.

• Implemented value stream mapping and statistical process control in key manufacturing processes.

Senior Manager, Engineering Services 2003 – 2007

Managed engineering product test and design documentation organizations reporting to corporate R&D

vice-president. Organization consisted of five direct reports in five engineering functions with 60 staff

members in an 80,000 sq. ft. design / drafting and research and development laboratory facility.

Accomplishments:

• Organized reporting sections to better utilize the skills and talents of the personnel.

• Defined / documented / improved R&D testing and bill of material business processes.

• Improved equipment utilization 30% by process improvements and staff realignment.

• Achieved and maintained ISO/IEC 17025 laboratory facilities certification.

• Completed $1.5 million in facilities upgrades. (sound testing, prototype fabrication, product testing)

• Team lead for definition / implementation of Product data management system improvements.

• Implemented 5S, visual process management and, project management in reporting organizations.

Manager, Advanced Research & Development 1999 - 2003

Managed and conducted technology research from concept through product development. Activities

included the identification, development and management of internal, external and co-development

research activities.

Accomplishments:

• Developed and implemented a five year organizational strategic plan.

• Demonstrated leadership in technology research and R & D project management.

• Defined and implemented an R&D-wide staff development program.

• Co-led implementation team for the divisional new product development process.

• Reviewed independent technology and intellectual property submittals.

Univ. of Arkansas - Ft. Smith, Fort Smith, AR 1998 – 2000

Manufacturing Technology Lead Faculty,

Team co-leader for program startup and delivery of Manufacturing Technology degree. Responsible for

engineering, computer science and math elements. The program was nationally recognized first self-

paced competency-based less-than-four-year bachelor degree.

Accomplishments:

• Chairperson, program scholarship committee

• Chairperson, program faculty screening committee

• Co-Principal Investigator on NSF Grant DUE-9850334, West Arkansas Advanced Manufacturing

Technology Center development and implementation

Courses Developed: Leadership Skills, Product Design and Analysis, Statics, Strength of Materials,

Computing and Manufacturing Information Systems, Manufacturing Process Analysis, Demand

Flow, Cycle Time, Supply Chain Management, World Class Manufacturing.

The Boeing Co., Wichita KS, 1982 – 1998

Divisional Business Process Consultant 1997 – 1998

Technical lead for the application of decision analysis and analytical methods to improve business

and manufacturing processes.

Accomplishments:

• Developed and applied technical solutions to business problems with measurable results. (4.4 on a

5-point customer satisfaction rating, $350,000 cost avoidance (average) per year).

Divisional Statistical Consultant 1995 – 1996

Technical lead for the definition and implementation of statistical methods and reliable processes

(Boeing version of six sigma) for the analysis and improvement of business processes.

Accomplishments:

• Applied technology to manufacturing / assembly problems with measurable results. (4.5 on a 5

point customer satisfaction rating)

• Implemented statistical best practices guidelines, championed reliable process guidelines to achieve

success of divisional reliable processes (C pk > 1). Established the standard for subsequent divisional

applications of reliable methods (Boeing version of six sigma) and processes.

• Developed and taught courses in Statistically Assigned Tolerances for the Production Environment

(presented to 2,000 Boeing production workers in Wichita, Ks., Macon, Ga., Oak Ridge TN ),

Reliable Processes (Boeing’s version of 6-Sigma), Basic / Advanced Statistics.

Friends University - Wichita, Ks. College of Continuing Education, 1994 – 1995

As evening adjunct faculty, primary instructor on the Master of Quality Systems Management

program.

• Graduate Courses Developed: Strategic Planning, Process Analysis & Improvement, Management &

Planning Tools.

• Graduate Courses Taught: Strategic Planning, Team Development, Process Analysis & Improvement,

Process Reengineering, Management & Planning Tools, Quality Function Deployment.

Divisional Technical Consultant 1991 – 1995

Technical leader for divisional business process analysis and reengineering activities. Applied

engineering skills to define, document and analyze inventory management processes and implement

improved inventory processes based on data driven decisions.

Accomplishments:

• Team co-leader for refining divisional inventory processes to realize a 58% (> $600 million)

divisional inventory reduction.

• Conducted, documented and disseminated statistical and data mining studies of supplier, process,

and customer interactions and the effects of organizational effectiveness and efficiency of on-hand

inventory levels and quality.

• Identified and prioritized inventory reduction efforts on high leverage inventory elements.

Manager – Operations Decision Support / Artificial Intelligence 1984 – 1991

Manager reporting to corporate chief scientist / vice president. Worked to obtained inter-

organizational financial and political sponsorship for organizational study and development projects.

Accomplishments:

• Performed management responsibilities and technical leader of divisional operations management

studies.

• Technical mentorship to foster staff growth.

• Delivered studies, information systems, and process models to support factory operations.

Analyst, Manufacturing Systems Modeling and Analysis 1981 – 1984

Accomplishments:

• Project leader for development and implementation of Air Force contract for manufacturing related

computer based systems simulation and integrated decision support systems.

EDUCATION HIGHLIGHTS:

Ph.D., Wichita State University-Wichita, KS, Industrial Engineering / Operations Research

M. S., Univ. of Missouri – Columbia, MO, Computer Science

B. S., Univ. of Missouri – Columbia, MO, Mechanical Engineering

CERTIFICATIONS

2010 - present Professional Engineer Registration – Texas (107047)

2003 - present Professional Engineer Registration – Florida (61236)

1981 - present Professional Engineer Registration – Missouri (E-20140)

2009 - Present CSA Certified Combustion Engineer

2001 - 2005 New Product Development Professional – Product Development & Management Association

1990 Management Development Certificate – Wichita State University

1989 – 1990 Executive Development Program - The Boeing Co.

1984– 1987 Management Development Program - The Boeing Co.

1981-1983 Missouri Certified Energy Auditor

CIVIC / PROFESSIONAL INVOLVEMENT:

• Air Conditioning, Heating, Refrigeration Institute Standard

Development Team Lead

• Institute of Industrial Engineers, senior member

o Member Board of Directors Society for Engineering

Management & Systems

o 2011 IIE Conference Engineering Management Track

Co-chair

o Alpha Pi Mu – Industrial Engineering Honor Society

• University of Arkansas, Department of Engineering Advisory

Committee

• Invited speaker, ACCA Fall 2002, Spring 2003

• Webster University (Fort Smith campus) program steering

committee.

• Product Development and Management Association, Product

Development Body of Knowledge Development Team Leader

• Institute of Electrical and Electronic Engineers (IEEE), senior

member

o Section president / vice-president

o 1994 Outstanding Small Section Chapter Chair

• President, Board of Directors, Starkey, Inc. ($8 million regional non-

profit, Wichita, KS)

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