Sales Manager

JAMES A. SHIPLETT, JR.

OPEN TO RELOCATION • ***.********@*****.*** • 216-***-****

BUSINESS DEVELOPMENT & NATIONAL SALES MANAGER

SUMMARY OF QUALIFICATIONS

Engaged as a relationship focused, client-centered Business Development Executive and Salesperson, with 15+ years of leadership and production skills.

Devised business development metrics and processes and excelled in penetrating a top-tier client base.

Extensive experience in customer insight-driven competitive positioning differentiation with demonstrated success in penetrating various sales verticals.

Developed objectives and sales strategies to prospect and maintain $120M client book portfolio.

Extensively contributed to national sales initiatives; produced and managed a $4.5 million sales budget in 50 states and Canada.

Chosen as the business lead to transition and train 9 Regional Manager’s from Federal Home to General Electric in 1994 merger.

Implemented a Credit Life & Disability platform for Federal Home Life through whole sale distributors increasing $14M in new business per month.

Obtained top producing salesperson ranking in sales roles. Received President’s Award from 1999-2004 at Dimension Service Corporation for being the first time salesperson in company history to produce 10,000 service contracts/warranties per month.

PROFESSIONAL EXPERIENCE

Consultant 2007-Present

KDLR Consulting, Williamsburg, VA

A boutique consulting firm representing client engagements such as Safe-Guard Products International, LLC, the leading provider of F&I products in the automotive aftermarket industry while also offering a wide array of products for the RV, marine and motorcycle/powersport sectors.

Recruited by CEO to designed and implement a new business development strategy to optimize client penetration in the automotive industry nationwide.

Formulated strategy to bring in over 120 new relationships in 5 years.

Managed a staff of 43 to launch a start up product that was sold to distributors and wholesalers nationwide.

Vice President/Sales 2006-2007

NAC (National Auto Care), Columbus, OH

A full service “A” rated carrier with over $26 billion in assets that provides a variety of value-based products for the vehicle industry.

Recruited by CEO for one year contract to design and executed specific business development strategy to develop relationships within the vehicle industry.

• Generated growth of $1.3M in revenue per month.

Enhanced sales strategy to maximize client penetration within the verticals of new automobile dealerships, financial institutions, banking/credit unions, and mobile home.

Senior VP of Sales 2004-2005

National Sales Management

Business Development

Relationship Development

Account Management

Sales Strategy Development

Organization Change Management

Contract Sales Specialist

Insurance Sales Specialist

Profit & Loss Reporting Management

James A. Shiplett, Jr. ***.********@*****.*** • 216-***-****

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The Auto Guard Group, Chagrin Falls, OH

A full service agency that provided maintenance/service contracts, environmental protection, insurance products and corporate training to the vehicle industry.

Part owner of $6.3 million insurance agency which generated over 1500 vehicle service contracts and 1000 GAP, in addition to providing Etch and Roadside products.

Managed and coached 8 field representatives to develop and increase sales production.

National Sales Manager 1996-2004

Dimension Service Corp., Columbus, OH

An industry leader in vehicle service contract administration with 30 years experience in servicing the Vehicle Mechanical Breakdown Insurance, Private Label, Tire and Wheel, and Powersports programs.

Managed and coached national sales team to increase monthly service contract sales from 2,500 in three states to monthly sales of 20,000 contracts in 47 states within third year.

Received President’s Award from 1999-2004 for being the first time salesperson in company history to product 10,000 service contracts/warranties per month.

Key management participant to increase Dimension’s sales ranking from 24th in 1996 to 3rd largest administrator in the country.

Managed profit and loss reporting with $4.5M income monthly for ACE division that holds assets of over $4.7 billion.

Assistant Vice President of Sales 1993-1995

Federal Home Life Insurance Company/General Electric, Carrollton, TX

A full service insurance agency purchased by General Electric in 2004.

Managed 120 employee auto division on a national level including 7 direct reports that managed staff in Marketing, Training & Education, Business Development, Accounting, Research & Development, Sales, & Claims.

Chosen as the business lead to transition 9 Relationship Manager’s to assume the Credit Life responsibilities during General Electric merger.

Successfully produced and managed $120M portfolio of seven products including Service Contracts, GAP, Etch, Roadside, Tire & Wheel, Ding & Dent, and Sales.

Extensively enhanced sales strategy – obtained top- producing salesperson ranking.

Vice President of Sales 1989-1993

Transport Life Insurance Company, Fort Worth, TX

A full service insurance agency with specialty in Credit Life & Disability vertical acquired by Conseco, Inc.

Increased Credit Life & Disability sales from $1M monthly upon employment inception to $3.2 million monthly via management and performance coaching of 64 agents and 6 in house service/in house sales representatives who covered financial institution accounts.

Vice President of Sales 1986-1989

Omaha Financial Life Insurance, Minneapolis, MN

A full service insurance agency with Mutual of Omaha affiliation.

Promoted from Director to Vice President of Sales within 18 months.

Increased Mortgage, Life, and Disability sales from $10M to $20M via management and performance coaching to 100 agents.

EDUCATION

Lakeland Community College, Mentor, OH

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