Desktop Deployment Engineer
Resume:
Thomas Maguire
Professional Experience
Desktop Deployment Engineer AXA Financial/ (AXA/TCS) 09/10-Present
* Windows 7 Desktop image deployment process development & documentation, including Boot Image, Task Sequence, Driver Packages, Language Packs & Regional components.
* Core image development & distribution, hardware catalog creation, testing cycle implementation. Application staging, development and deployment.
* Application Deployments of Windows 7 and Med-V(XP), APP-V & MSI-EXE.
* AD Group Policy Design and Settings for Domain Level, Location Level, Global Workstation Level & Windows 7 GPO’s.
* Design, installation, configuration and coordination of all Microsoft Windows 7 and Mac OS X Client application integration, updates and functionality.
* Apple Mac Imaging (NetBoot/ Deploy Studio), Security Standards, H/D encryption software for both Windows and Mac (Bitlocker, SEE/PGP, Winmagic/ FileVault/TrueCrypt) deployment from OS X Server 10.5.6 (OSX86).
* Win7Image build and management using ImageX, DISM, OSCDImage, Sysprep, Ghost.
* USMT Creation and compiled scripted migrations of XP to Windows 7 and Windows 7 to Windows 7, QA & Testing of departmental and business unit migrations across multiple geographic locations. Deployments of Workstations and servers and VM’s using VB Script, Kickstart, Power Shell, Perl, Python, Bash, Awk & Sed.
* Implementation of Windows 7 SDK .NET 3.5 & Server 2008 SDK 6.1/7.0 WDK &WLK Kits Coordination with Lenovo, DELL, Intel on Implementing the Intel AMT SDK 7.0 Platform
* 64 bit System Design & Implementation using Intel EFI/UEFI ACPI 2.0 & AMT 4.0.3
* BitLocker TPM QA Testing & EFS Migration. Mobile Computing Platform Design.
* Package Creation using WISE, Admin Studio, 3rd Party & Open Source MSI Packaging Technology (FireFox & Browser Package Creation)/ Install Shield/ Admin Studio
* QA Testing of packaged applications.
* I assess and resolve application compatibility issues with Windows 7.
* I prepare & deploy Windows 7 business desktops/ BDD/ ACT 5.0/5.5 Deployment
* I provide Hyper-V, System Center Virtual Machine Manager and Citrix XenDesktop support.
* I provide VM Ware & Linux Support. Exchange 3k/07/2010 Outlook /Lotus Notes Support.
* Microsoft Windows 7 client new OS deployments with OS migrations from Windows XP
and Windows 7 (Windows 7 to Windows 7 Migrations) with Office 2003 to Office 2007 and Office 2010 migrations.
* I am Responsible for establishing and continually improving the policies, procedures and methodologies surrounding the packaging and distribution of software.
* Technical Management: I provide day-to-day maintenance, troubleshooting, and administration of the software packaging tool, currently Wise Package Studio.
* I am in the process of Evaluating Install Shield 2011.
* I Provide recommendations for the execution of hardware and software rollouts and migrations.
* I install, configure and troubleshoot desktop/lab systems, workstations, servers and resolve networking issues.
* I Continue support of the legacy WinXP SP3 production environment, and new Win7/64 based production environment.
* I enable enterprise applications on mobile systems/ Office 2010 Mobile Services (OMS)
* I am integrating mobile systems with the core communications platform (Android, iPad, iPhone) and continuing support of Blackberry devices.
* I am enrolled as an iOS developer with Apple and also with Microsoft on Windows 8 MSDN.
Bank of Tokyo, NY.
Systems Application Information Networks, Inc. (10/08-09/10)
* Desktop & Systems Engineer at Bank of Tokyo, NY
* System Upgrades, Installations, Images, Deployments & Support of Wintel Server 3k/XP SP2/3 Using SMS, Ghost, MSI, SMS Installer & Wise Package Studio 5.6./Installer 6.2/7.0 / DeployStudio for MAC & PC/ Using Virtualization to Integrate Mac OS X into PC-centric Environments/ RHEL 5.2 XEN/ Open Source/SQL Queries for SMS/ ACT 5.0/5.5/ Deployment / APP-V 4.5 Management Pack for SCCM 2007
* Administrator for Active Directory & Group Policy using HP Open View/ Tivoli /SMS
* 2003/SCCM 2007 & Dashboards for Network Management/Visio for SCCM/SCOM
* Support, Maintenance & Installation of Critical Desktop Financial Apps & Connectivity w/Backend DB’s: SQL, ORCL, DB2 for users, developers and programmers.
* AS 400/ Tandem & Mainframe Connectivity Support Tech
* Provide technical support to Palm Treo, Blackberry and PDA devices/Blackberry Enterprise 4.1 on Lotus Notes 6.5 and Exchange 2003/ Mobile 5.0 Smartphones
Outlook Connector for Lotus Notes & Outlook 2003/2007 Support
* Exchange 2003 Migration to Exchange 2007 on VMware ESX 3.5
* Transitioning Exchange 2003 to VMware Virtual Exchange 2007 Using EMC CLARiiON/ DELL Power Edge 1950/ 2950/ 6950/ Wintel Server 2008 Installation Maintenance Configuration / Performing Backups to VTL’s in the Exchange Wintel Server 2007
* Exchange 2003/2007 Interoperability with Lotus Notes 6.5/ 8.0
* Application support for Lotus Notes 6.5/ SalesForce /Bloomberg/Moody’s/ Syndtrak/ FuTrak/ Thompson 1B Analytics/ Humingbird/ Reflection/ORCL Dscvr for users developers and programmers/ Experienced with Financial Analysis for Excel 2007.
* VMWare 2.5/3.0/3.5 ESX VDI & Citrix Xen Desktop support and administration.
* Setup and maintenance of print Wintel Servers and print queues with HP JetAdmin/ provide support for mutli-function Ricoh/ Konica Minolta secure document transaction Wintel Servers/ MS Office 2k/3k 2007 Application Support/ Exchange 2007 on VMWare/ HP BL460c, BL465c, BL480c and BL685c/ DL 380 G1/2/3/4 installation, maintenance and support.
COMSYS INC. Deployment Engineer ( 10/06 – 07/08)
* Dell Warranty Deployment Engineer.
* Manage S/W H/W asset allocation project for multiple geographic locations for compliance, branch distribution, standard & custom application updates implemented with Virtual Wintel Server 2005, Virtual PC & Virtual Wintel Server Scripting/
* SMS Scripting using VB /WSH/WMI/ VMWare ESX 2.5/3.0 / Deploy XP Pro SP2/3/ Wintel Server 2003 & Office 2003/7 Images using Ghost, ADS, Sysprep, Riprep, USMT, BART/PE for SOX/EFS & disk encryption compliance/DeployStudio to image Mac’s & PC’s/ Provided support and troubleshooting expertise for clients using mobile devices such as Palm Treo, Blackberry and PDA devices on Exchange Mobile 5.0/ Blackberry Wintel Server 4.0/ Provided Wintel Server level support via Remote Administration Console. /Prepare multiple images for distribution to desktop/Wintel Server deployment techs.
* Technical Support Rep for Embarq Hi-Speed Internet & computer related connectivity problems./PC Configuration, E-Mail, WebMail, Portal Services, Advanced Computer Support on Mutliple OS, Win2k, XP, VISTA, MAC, Linux, IE, FireFox, Thunderbird.
* Exchange 2003 Outlook/Lotus Notes 6.5 Support/ Blackberry 4.0 /PDA & Mobile Devices
* Switching & routing troubleshooting from DEMARC/ DSLAM to ATM.
* Provided Wintel Server level support via Remote Administration Console.
READY PAC PRODUCE, INC. Irwindale, CA LAN/WAN SUPPORT ENGINEER/ NOC TECH Sept. 2003 – October 2006
Install Maintain & Service Network of 22 Depts., 1500 Desk Tops, 500 Laptops, 35 Workstations/ AS/400 Midrange Data Center and IBM Rack Mount Wintel Servers / Wintel Server 2k/3k Installation, Maintenance and Support. Installation and management of Exchange2k/3k using MOM 2005/ Troubleshooting SMS 2003/ Blackberry Enterprise Wintel Server v3.5
* Imaging & Backup of Systems using Ghost, VMWare, Virtual PC & Wintel Server 2005/ Arcserve/ Veritas/ BackupExec/ SMS 2003 SP1 upgrade to SP2
* Exchange 5.5 Migration to Domino Lotus Notes/ Domino R6 Cluster on Windows Wintel Server 2003 on HP Proliant DL 580 G2 4 Node Cluster/ BL 30p installation and configuration /SQL 2000/2005 Performance Monitoring and Support
* Management of SQL 2000/2005/AD w/ MOM v 3.0 Migration from/ Access 97/03 DB to SQL 05/ Installation & Configuration of HP p-Class Blade Systems/GL 380 G5
* Install Maintain & Troubleshoot Switching, Cabling, Wireless Infrastructure, Routing Design & Planning/ / Avaya Call Manager/ Avaya Network Management System
* Assisted telecom department with phone roll out which involved programming Avaya phones and running CAT3/CAT5 & CAT6/Conversion of Token Ring to Ethernet / Re-Cabling of 25,000 Sq.Ft Plant & Facilities.
* Secured Perimeter Network with ISA 2004 - with SMS installed into DMZ/ Network Address Translation (NAT) and Routing and Remote Access Wintel Server (RRAS) basic firewall, installed the IPSec computer certificates, configured the remote access Wintel Server (RAS)/ Blackberry Enterprise Wintel Server v 3.5 on Xchge 2k/
* Exchange Wintel Server 2k/3k Deployments & Management using MOM 2005 on HP Blades/ Outlook 2K/03 Client Configurations. Deployed SMS 2003 SP1/ Maintenance Backup & Recovery of SMS 2003.
* HP/ Minolta/ Xerox Printing Support/ Successful migration of Wintel Server 2k to Wintel Server 3k
* AS/400 Maintenance & Support/ Deployment & Support of WSUS 3.0
ADVANCED INFORMATION SERVICES February 1997 – Sept 2003
Los Angeles, CA
FIELD SERVICE ENGINEER
* Desktop Deployment & Support/ Wintel Server 2k/ Win2/3k Using SMS/ Upgrade SMS v2.0 to SMS 2003/ Exchange 5.5 Migration to Domino R5 on Windows Advanced Wintel Server 2000 Compaq Proliant CL380 2 Node 500 user Cluster Wintel Server
* Setup and developed test lab for migration of SMS 1.2 to SMS 2.0 /SMS NLB using MSCS (Wolfpack) /upgrade to MSCS 1.1/SQL 7.0/2000 Performance Monitoring
* Created software installation packages (msi) using “Wise for Windows Installer 3.0 through 4.2” on Win9x,2k,XP/ Power Mac and Apple talk router
* AS/400 Maintenance 3270/5250 terminal emulation /Wireless Deployment/ Interface Ethernet/T1/ Wireless Routing /AP/ Switching/Routing Network Design and Support/ Securing Perimeter Network with ISA 2004/Conversions of Token Ring to Ethernet/ Build out of Data Centers/ CAT 3 to CAT 5 Conversions/ HP bh 7800 Blade System Installation & Configuration/ HP Blade Chassis 3000/7000 Installation
* MS Office/ Office XP/ Wintel Server 3k/Advanced Wintel Server 2k Deployment & Support using SMS 2.0 /MOM / Site Wintel Server Cluster w/SMS 2.0
* Successful Exchange 4.0/ 5.0/ 5.5 2k Upgrades /Routing and Remote Access Wintel Server (RRAS) basic firewall, installed the IPSec computer certificates, configured the remote access Wintel Server (RAS)/ WFWG 3.xx / NT 3.51 Installation Maintenance & Support /Successful Migration of NT 4.0 to Wintel Server 2000/ Linux Debian/Slackware Workstations & Apache Wintel Server Support
* Maintain and service network of 325 desktops, 13x 98 DELL Workstations
* Multiple NT 4 Wintel Servers, 14 NT Workstations/Win 3.1-WFWG 3.11/ Win32s
* Install and maintain Portmaster 2e frame switch.
* Pegasus/ Exchange Wintel Server 4.0 maintenance & support/ 5.0/ 5.5 Upgrade
Technical Expertise
* Wintel Server/SBS 2000/2003/2008 maintenance, installation, upgrades, migration & deployment. Virtualized and non virtualized messaging transitioning and deployments.
* SQL 2000/2005 Performance Monitoring and Support /Management of SQL 2000/2005
* VM Ware & Linux Support. Exchange 2k/3k/07 /Outlook /Lotus Notes Support.
* Hyper-V, System Center Virtual Machine Manager and Citrix XenDesktop
* Veritas Backup Exec 9.0/ Wise Package Studio 5.6/ Installer 6.2/7.0 SP2/ 8.0 Express
* Office 2003/7/10 support; XP/ Vista/ Win 7 Desktop Deployment Upgrade & Migration.
* Deployment & Migration of Messaging Platforms: Exchange 5.5/2k/3k/2007 to/from Domino Wintel Server 4.6/5.0/6.0.1/ Exchange 2003/2007 Migration on VMWare
* Exchange Migration to Kerio Mail Wintel Server/MAC/ FreeBSD/ Linux Support
* Wireless Deployment/ Interface Ethernet/T1 & Wireless Routing/ VM’s/Virtual PC & Wintel Server /PC-based video communications systems/ integrated access device and DSL/ADSL routers /Switching/Routing Network Design and Support. ADTRAN CSU/DSU CISCO/ LINKSYS/ 3COM/ Cabling & Harness Assemblies
* DNS, DHCP administration, routing protocols, and WAN administration, Telecommunications Convergence/ HP C Class Blade Systems Installation & Configuration/BL 870c/DL 380/580 /ISA 2004/2006 Perimeter Security Configurations
* Network Administration, Network Security. Domain Administration, Domain Migration.
* Backup & Recovery Workstation and Desktop Support, Application Support & Training.
* Network and System Security: Firewalls/NAT, PKI, SSL/TLS, SSH, IPSec, VPN
* Advanced skills in MS Office apps: Access, Excel, Word, & Outlook
* Configuring RAID setups and troubleshooting hardware devices on Wintel Servers
* Assess and resolve application compatibility issues with Windows 7.
* Prepare & deploy Windows 7 business desktops/ BDD/ ACT 5.0/5.5 Deployment
* APP-V 4.5 Management Pack for SCCM 2007/Visio for SCCM/SCOM
* Deploy Windows 7 by using WAIK.
* Deploy Windows 7 by using WDS.
* Deploy Windows 7 by using Lite Touch Installation.(Technicians Deployment Computer)
* Deploy Windows 7 by using Zero Touch Installation. (SCCM 2007)
* Migrate user state by using Windows Easy Transfer and User State Migration Tool 4.0.
* Design, configure, and manage the Windows 7 client environment.
* Support and secure smartphones.
* Deal with the effect of tablets on IT planning, budgets and applications.
* Get a handle on management of mobile users and devices that are currently operating independent of central IT oversight.
* Enable enterprise applications on mobile systems.
* Integrate mobile systems with core communications platform
Education
* MCTS Wintel Server 2008
* MCTS Windows 7
* MCSE 2003-Security
* SCCM Certified
* A+ Certified
* Network+ Certified
* Security+ Certified
* Member IEEE (Institute of Electrical & Electronics Engineers
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