Administration

OBJECTIVES

Qualified candidates with a Master's degree and equivalent combination of education and experience; 15+ years in implementing an advancing social service programs; I am looking for a position, which will allow me to use my skills and where my educational background will be put to best use

EDUCATION

2003 Midland Technical College Columbia, SC

• Associate of Science (Public Service)

2005 Springfield School of Human Services Charleston, SC

• Bachelor of Science (Human Services)

2008 Capella University School of Human Services Minneapolis, MN

• Masters of Science (Management and Leadership)

2009 Capella University School Public Safety and Leadership Minneapolis, MN

• Presently working on Master’s Public Safety (Emergency Management/Public Administration)

PROFESSIONAL AFFILIATION/ CERTIFICATIONS

Human Services Practitioner, HS-BCP

WORK EXPERIENCE

2005 - 2008 Midlands Technical College Columbia, SC

Title: Service Learning Coordinator/AmeriCorpVISTA Professional

• Developed skills in prioritizing, organization, decision making, time management, and verbal/written communication skills. While coordinated and organized trainings and workshops.

• Interpersonal skills resulting in exceptional rapport with people. Able to deal courteously, professionally, and tactfully with the general public in a variety of circumstances.

• Excellent personal motivation with a proven ability to build and work collaboratively in a strong team concept environment, and independently. While handling multiple tasking and maintain confidentiality.

1999-2005 Christian Women’s Job Corps West Columbia, SC

Title: Community Liaison

• Coordinate with clients during intake process; serve as a liaison between communities. Schedule and coordinate meetings, interviews, appointments, and other similar activities, which also include special event arrangements.

• Provide administrative/secretarial support for mentor/protégé’s such as answering telephones, assisting visitors and resolving a range of administrative problems and inquiries.

• Operate desktop computer to compose, type, and edit correspondence and memoranda, and knowledgeable of program policies of organization.

1995-1999 United Parcel Services Columbia, SC

Title: Billing Clerk

• Knowledge of clerical procedures and systems. Replied to client inquiries, while sustaining pretty superior client relations, resolving troubles.

• Carry out associated clerical duties like: processing, keeping filing and document techniques, faxing and photocopying; while managing confidential information.

• Excellent ability for verification of data input and correct errors. Ability to gather data, prepare reports and compile information. Excellent skills in maintain records.

VOLUNTEER EXPERIENCES

2007-2009 The City of Columbia (Winter Homeless Shelter)

• Qualified candidates with a Master's degree and equivalent combination of education and experience; a minimum of 15 years in implementing an advancing social service programs; the ability to coordinate staff and volunteer activities and the ability to manage multiple priorities. Assist in screening, evaluation and orientation of homeless

2003-Present The American Red Cross (Columbia Region)

• Visited the disaster suffered location and carried out quick surveys to plan out the help programs while, consoled the affected people through conversations and fulfillment of their very basic situational needs; while maintaineing excellence in delivery of service; as a Emerency Response Driver.

• Attended meetings and job related training opportunities when requested/needed.

1995 -Present Richland School District One

W.S. Sandel Elementary (15 Years) - Columbia High School (12 Years)

• Recruited, scheduled and communicated with volunteer groups and individuals from the community; while providing supervision in order to ensure organization policies and procedures are maintained.

• Assisted with fund raising related activities such as customer service calls to donors, while establishing relationships with other possible groups and organizations for recruitment sources

• Developed and maintained relationships with volunteers, organized group volunteer events; while projecting a friendly and professional attitude

2003 -Present Veterans Formation, Inc. (Transitions - Homeless Veterans)

• Study previous records to understand social needs and their point of views of the clients. While Planning out strategies and methods for their further progress.

• Developed significant relationships with support group leadership, board of directors, institutional leadership, etc; while Training, placing, managing, and evaluated volunteers

2010 – Present Department of Health and Environmental Control (DHEC)

• Attended meetings and job related training/ exercise opportunities when available.

• Performed a variety of office administration duties in the field, while preparing for emergencies

2003 – Present The Salvation Army

• Provided directional assistance to clients during seasonal work

• Assist with special events and special projects

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