Customer Service Manager
Resume:
Jennifer Georgic
Clarksville TN. 37043
Cell 931-***-**** Home 931-***-****
*********@*****.***
Objective: Outgoing, dependable and experienced individual seeks a Administrative opportunity in a fast paced, team oriented environment where providing excellent customer service is the goal.
Education:
Associate of Science, Internet Web Design Sep. 06 / April 08
Draughons Junior College Clarksville, TN
CIW Certified Network Foundations Feb. 14, 2008
Fire Prevention and Fire Watch Mar. 16, 2009
Fortier Loss Control Consultants
Computer Literacies:
Microsoft Outlook, Microsoft Excel, Microsoft Access, Microsoft Power Point, Microsoft Word, DreamWeaver 1& 2, JavaScript, Microsoft FrontPage, Flash, Flash Action Script, Fire Works, PhotoShop, HTML, E-Commerce, VB, Foundations, Campus View, Data entry, Data retrieval, Database management, Oracle, SQL, SAP, Kronos, MES and QuickBooks. Faxing, coping and email.
Experience:
Administrator/Dist. CSR Jun. 11/ Present
NFI Industries c/o Triumph Aerostructures Nashville, TN
Perform all office duties which includes filing, coping, answering phones, data entry, data retrieval, audits. All safety duties which includes but not limited to safety meetings, safety test, safety alerts, FOD training and FOD testing. Payroll, insurance, drug testing and all other employee paperwork. Attend meetings of all kinds. Employee badges and files. Kronos, SAP and MES knowledge. Maintain and track all office supplies in and out. Report to the General Manager and the Operational Manager. Support all team leads and expeditors with managing departments. Maintain preflights. Maintain Staffing and Forklift systems expenses. Give all OSHA safety test, and perform all other duties as given.
Jennifer Georgic
1520 Rossview Rd.
Clarksville TN. 37043
Cell 931-***-**** Home 931-***-****
*********@*****.***
CSR Sept10/ Feb.2011
Check Advance Hopkinsville, KY
My responsibility is the collection of money from new and old customers. Marketing for store and business partners. Money handling between store, customer and bank. I maintain files for all existing and new customers. I take applications for new customers. Data entry, data retrieval, faxing, filing, answering phones, and all other office duties.
Site Secretary/Admin. Asst. Jun08 / Aug09
Ray Bell and Associates Brentwood TN.
My responsibilities are to maintain the office for the Superintendent. Answered phone calls. Kept track of time sheets and all employee files, including drug test, back ground checks, write ups, accident reports, pay raises, ect. I faxed, filed, and copied all documents for the main office. Credit Card expense sheet, cash expense sheets. Made travel plans. Kept track of all transactions for materials coming in and going out. Kept up with OSHA requirements and MSDS sheets. Give safety meeting, and all other office duties.
Career Services Assistant Jun. 07/Apr. 08
Draughon’s Junior College Clarksville, TN
My responsibilities were to maintain the files of all interns and graduates. Researching, collecting, calculating, tracking and recording data. All other duties including; faxing, filing, copying, scanning, multi-line phones, data entry, and internet researching. Assisted and evaluated student needs, skills, and abilities in the aid of placing students in jobs compatible with class schedules to generate supplement income while in school and providing career placement for graduates. Networked in the community, Chamber of Commerce meetings, and intern sites. Assisted in the coordination of Career Fairs and other community events, aided in the teaching of resume design classes and the Strategies for Success classes.
Assistant Manager/ Pawn Broker Mar. 2002/ April 2006
Capitol View Pawn Nashville, TN
My responsibilities were to research prices for the buying and selling of merchandise. I performed inventory, jewelry cleaning and some repair, payroll, trained new employees, fax, file, answered phones, handled money and high priced jewelry, credit card machine, fax, file and data entry. . Maintained all pawn records and provided excellent customer service for all.
References upon interview
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