Catherine E. McKay
Chicago, IL. 60644
Alt. 773-***-****
Objective:
Office Manager of nearly seven years with progressively responsible
experience providing support to senior executives. Combine excellent
organization skills with hands on technical knowledge, superior memory for
details and a strong work ethic. Self-starter with the ability to analyze
business operations and recommend strategies to improve performances.
Maintain professionalism at all times and use discretion when handling
confidential data. Competent "people-person".
Major Accomplishment:
Elected for Events Committee, Satisfaction Committee, President of Task
Force for Continental Air Transport Express.
Experiences:
Nightengale of Chicago: March 2007- September 2007 Salary 30k. Office Manager
oversees day-to-day operations in the office, assures all medical equipment
and all physical properties are maintained and are in good operational
condition, and effectively plans and directs center operation by
coordinating business office and clinical activities to achieve maximum
productivity of staff.
Resurrection Health Care: Operational Generalist October 2001 to March
2007 Salary 30k. Greet and assist clients, screen and route incoming calls,
sort and distribute incoming mail, process fax and mail Doctors orders for
billing. Responsible for production in Homecare, process admissions for new
patients and type routine correspondence. Knowledge of medical coding and
billing.
Continental Air Transport Express: Customer Service Manager June 1994 to
January 2001. Salary 25k. Supervised staff, Screened ACD profiled daily,
initiated bonuses for employees of the reservation department, resolve all
complaints, made reservations for VIP's and maintained office supplies.
Skills: Microsoft Word, Excel, Outlook, Power Point, Word Perfect, Xerox
Copier, Fax Machine, Medic Vision, Teletrac, and Microsoft Works.
Keyword Summary: Professional/ Organized, Detailed/Precise, Enthusiastic/
Team Player.
Hardworking Summary: Able to work and communicate with others on all
levels.
Reference: Available Upon Request
Catherine Elizabeth McKay
4746 W. Congress Pkwy
Chicago, IL. 60644
alt. 773-***-****
Dear Hiring Executive:
I am interested in exploring the possibility of joining your organization.
Please find my resume enclosed; it will furnish you with the information
relative to my education, experience and abilities. References and any
additional information you require are available at your request.
As my resume indicates, I have experience in customer service, sales,
administration and management, and have developed into a well-rounded
professional. I am well aware of the value of teamwork and pride myself on
my ability to foster a cooperative working environment. I excel in setting
priorities and utilizing resources to ensure the completion of complex
projects on time. I am committed to the highest customer relations'
standards. I would like to apply my talents and skills to a position with
your company.
I can offer you the following qualifications:
~ strong communicative and interpersonal skills
~ the ability to interact with individuals of all levels
~ the ability to work independently and as a team member
~ able to handle multiple responsibilities and completing deadlines
~ able to initiate/manage change and remain flexible in an evolving work
environment
~ excellent problem solving, detailed orientation and organizational skills
Realizing that this summary cannot fully communicate the benefits I can
provide your company, I would appreciate the opportunity to speak with you
personally.
I thank you for your consideration and look forward to your reply.
Catherine E. McKay