Manager Customer Service

Ruth Benedict

*** ********* ***** 610-***-****

East Norriton, PA 19401 ****.*.********@*****.***

SUMMARY

Highly motivated science professional with broad experience in procurement, processing, planning and execution of projects. Drove new data systems to optimize efficiency and minimize costs. Experienced with Q & A, Harmony, Access, MAS 90, Navision, Microsoft Outlook, Windows XP Professional and Excel.

EXPERIENCE

ENZO LIFE SCIENCES Int’l Plymouth Meeting, PA 2008 – Sept 2011

(formerly BIOMOL International; formerly BIOMOL Research Labs)

Publicly traded life science reagent manufacturer/distributor with$50 million in annual sales:BIOMOL, Affiniti, Alexis, Assay Designs and Stressgen products. Biomol Research Labs merged with Affiniti Research Products in 2003 to become Biomol LP.

Inventory Control/Purchasing Manager (1996- 2011)

• Managed an inventory of $2.3 million.

• Practiced LEAN management; did not store products that could be ordered and received in 24 hrs. Inventory turn around within 8 hrs of receipt.

• Tracked lead times of products so product was ready within 24 hrs. of customer need.

• Created Inventory Control Department which encompassed Purchasing, Receiving and Packaging of reagent grade biochemicals.

• Enhanced Access to meet our particular needs. Data gathered from Product Managers was used to build the system. Historical data was cross-referenced within Access to increase efficiency.

• Interfaced with Customer Service, Product Managers, Chemistry and Biochemistry directing efficient flow of materials into stock.

• Analyzed stock levels based on sales establishing reorder points. Lead times and packaging were figured into the mins.

• Purchased from vendors world-wide aware of any special needs to get the material through Customs to meet deadlines.

• Scheduled regular and special packaging of reagents to meet customer deadlines.

Packaging Specialist (1995 – 1996)

• Established system for the recording of package runs including backup.

• Effectively labeled hand-weighed and solution-packaged vials from ug to kg packages.

• Worked with Product Managers and Shipping Manager to develop packaging techniques and recorded them.

Corson Lime Company Plymouth Meeting, PA 1983-1986

The country’s oldest lime manufacturer & limestone mining company. Quarried dolomitic limestone pulverized and processed it into products ranging from road-grade stone to fertilizer.

Resource Utilization Coordinator 9/1985 – 12/1986

Gathered production data production data and built weekly report based on data from weekly meetings with Product Managers. Reported to Operations Manager in Texas and Assistant in Virginia.

Warehouse Manager 1983- 1985

• Took comprehensive inventory of all maintenance replacement parts: mechanical, electrical and automotive.

• Recorded, maintained and requisitioned inventory to enhance production and minimized downtime. Maintenance ran 24/7.

Ruth Benedict page 2

EDUCATION

M.A. Biology with Thesis West Chester University

B.A. Biology, Chemistry minor Immaculata University

Thesis: Off-Gas Ratios of a Sulfate-Reducing Bacterium, Desulfotomaculum Nigrificans

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