MIRIAM M ELLEDGE
Strongsville, OH 44136
Phone: 440-***-****
E-Mail: ******.*******@*****.***
Career Overview
OBJECTIVE: SALES / OFFICE ADMINISTRATION To Manage Productive / Profitable Sales and Operational functions by contributing a proven ability to: Exceed Standards and Goals by Efficiently Prioritizing / Scheduling Multiple Projects and Developing Innovative Ideas. Ensure Effective Communications in Responsive Customer Relations, Preparing Detailed Written / Verbal Presentations, and managing customer accounts using current technology. Well versed in current computer software for the personal and office environments. Implement Creative / Profitable Projects through Researching Ideas & Suggestions, Improvising Solutions and Projecting Forward Thinking Strategies. QUALIFCATIONS: An organized, idea-focused professional with experience and strong abilities in areas of: Writing/Communicating/Presenting * Independent Project Management * Strong Interpersonal Rapport Sales Generation/Improvement * Training/Developing/Motivating * Budgeting/Projecting/Evaluating Creative Idea Management * Computer Software Skills * Conflict Management/Resolution
Skill Highlights
MS Word
MS Excel
Data Entry
Intranet Design and Management (Front Page)
Customer Service
Sales
Core Accomplishments
RECOGNIZED AS "MANAGER OF THE MONTH" AMONG 12 STORE MANAGERS by exhibiting exceptional overall performance in leadership, participation, training and sales increase (40% over previous year's totals).
CREATED / IMPLEMENTED SALES CONTESTS for 90-member unit by establishing daily sales gas and encouraging excellence in performance of assigned tasks, successfully exceeding $1.5MM goal within 30 days by 30%.
DEVELOPED / MOTIVATED 8-MEMBER SALES STAFF to sell preferred customer cards by utilizing sales contests and innovative selling techniques, escalating district position to "#1" among 12 stores within 3 months.
DEMONSTRATED EXCEPTIONAL ABILITY TO LEARN QUICKLY by completing an initial management training program in 4 months (usually requiring 9 to 12 months).
RECOGNIZED AS TELESALES REPRESENTATIVE OF THE MONTH AMONG 80 EMPLOYEES by Special Orders Department for generating the highest sales dollars.
Professional Experience
Victoria's Secret
Co-Manager
Excellent background in Sales / Operations Management developed over 20 successful years in positions as: Sales Associate/Cash Handler, Old Navy; Inside Sales Representative, State Industrial Products;Inside Sales Representative, Graphic Laminating; Telesales Representative, Premier Farnell; Telesales Representative; Lawson Products;.
The Austin Company
Account Specialist
Cambridge Integrated Services Group Simutronics,
Store Manager, Kids Mart; Assistant Store Manage
Education,
General Studies (Ohio State University, Lakeland Community College); English Composition/Literature (Rutgers University); Management Development/Product Information/Trainer Development (The Gap); Computer Coding Training (Simutronics, Inc).