Marketing Representative
Resume:
Suzette M. Mondo
Elmwood Park,Illinois 60707
*******.*****@***.***
Skill Summary:
Instructional design-conducting needs assessment & interpreting base cause of learning needs; analyze needs based on input from executive sales,marketing management or external distributors/dealers. Align course content with corporate profit targets; design and develop or enhance programs in place to address those needs. Commission-budget targets and plan to achieve goals; plan, organize and facilitate training to meet identified needs.
Product Management-control of products from manufacturing, technical & sales problems,budget control,pricing,develop with marketing, sales promotions & incentives for sales.
Project Manager-work in group environment managing special projects from problem in sales to technical difficulties
Home business
Stock Trader
Computer skilled in Microsoft Word,Excel & Powerpoint and Macintosh products
Spanish(new)
Education:
Traditional Catholic college prep high school & college education. Iowa University,Lea College,Triton College (over credits-nondegreed)
Other: AMA classes;International Training Organization; Certified Huthwaite Training Group(US & England); Spectrum; SPIN Certified; Adult learning techniques; train the trainer
Business History:
5/2008-Present Caldwell Letter Service
Chicago Marketing Representative for print, mail and fulfillment Business
7/2006-Present
Home internet business, home stylist business
12/2006-12/2006 Veritas Solutions
Contract Project Manager in print fulfillment house
1999-2006 A Matter Of Style Day Spa & Salon
Customer Service Manager wit direct reporting staff members. Responsibilities include hiring new non licensed staff; training and evaluations; coordinate retail purchasing with direct distributors; review and track pricing from manufacturers and update our product offerings; any special projects as required by owner.
1994-1999 Worked at several salons & home as stylist
1994 Pivot Point Cosmetology School
licensed in November of 1994
1987-1994 Oce'USA American Corporate Headquarters, Engineering Division
Held four different positions in my tenure with Oce'. Design, package and implement top level selling skills programs specific to the engineering marketplace.
Provide sales,management and executive sales training programs-new hire thru management
Cross train technical personnel on the selling strategies developed in marketing and in turn trained by technical group on capabilities of same equipment.
Part of the international training team(Netherlands Headquarters) to develop programs that could be used in all 90 operating companies
Train headquarters' administrative personnel to use computer generated sales presentations for national presentations.
Product Manager for 9 high-volume engineering printers and microfilm printers. Develop objectives,P/L responsibilities,realign marketing plans to increase sales. Main audience defense contractors.
1984-1987 Ricoh Corporation
Zone Sales Training trainer and dealer trainer and support manager. Coordinated sales and management training in a 35 state area including 200 dealers. Technical advisor for Ricoh's first Management training program, developed in partnership with Spectrum Corporation.
1980-1984 A.B. Dick Company -Corporate National Headquarters
Corporate Trainer for copier division. Developed and delivered new sales and management curriculum on a national basis; wrote,developed and produced video analyses on competitors including writing scripts and appeared on the corporate training films.
1974-1980 Xerox Corporation
My business career began with Xerox Corporation in 1974 as an administrator for Cheshire-Xerox binding division. I advanced to the major Xerox Division in positions of Customer Service Trainer;Major Account Rep selling high end printers in specific markets of government,education and medical fields.
I am a highly motivated professional well versed in corporate culture; Specifically in the print industry,expert application specialist for ppc, microfilm, diazo and digital A seasoned business traveler; Can work with minimal supervision. I also believe in continuing my business education on a regular basis.
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