Customer Service Representative

Gabrielle Hart

**** ********* ****

Shaker Heights, Ohio 44122

216-***-****-Cell

****.*********@*****.***

OBJECTIVE

A position in a healthcare facility to utilize previous experience and current education to promote excellent healthcare

EDUCATION

Remington College Cleveland Campus-Cleveland, Ohio

Medical Assisting Diploma

Graduation: December 2009

CERTIFICATIONS/TRAINING

• OSHA

• HIPAA

• CPR

• First Aid

• AED

CLINICAL SKILLS

• Vital Signs

• Phlebotomy

• Patient Care

• Injections

• Autoclave

• Sterile Trays

• EKG

ADMINISTRATIVE SKILLS

• Customer Service

• Appointment Scheduling

• Microsoft Word and Excel

• Professional Telephone Techniques

• Copier, Fax, Postage Meter

WORK HISTORY

The Revenue Group Beachwood, Ohio Jan 2012-june 2012

Customer Service Representative

Made outbound calls to potential prospects and provided exceptional customer service.

Elegance medical spa Shaker Heights, Ohio November 2009-December 2009

Medical Assistant Extern

Performing multiple medical duties including EKG, injections, vitals, and charting

Georgio’s Pizza Shaker Heights, Ohio February 2009-Present

Customer Service/Kitchen

Cash handler, customer service, take phone orders, and prepare food.

Corporate Collections Beachwood, Ohio February 2008-August 2008

Customer Service Representative

Made outbound calls to insurance customers, took inbound calls from clients, and assisted in daily office duties.

The Mortgage Loan Beachwood, Ohio December 2005-June 2006

Loan Counselor

Made outbound calls to loan customers, took inbound calls from mortgage clients and provided customer service.

Marco’s Pizza Shaker Heights, Ohio May 2005-December 2005

Customer Service Representative

Took phone orders, prepared foods and provided exceptional customer service.

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