Customer Service Administrative Assistant

Taryn L. Watts

**** *. ****** ****, ******, GA **080

Phone: 404-***-**** Email: ***********@*****.***

PROFESSIONAL PROFILE

Administrative Support Professional, with expert administrative skills. Experienced in providing clerical and administrative support. Advance knowledge of word processing, spreadsheets, database management, and multi-media presentations. Well versed in ethical organizational practices, interpersonal skills and customer relations. Highly motivated servant-leader with a strong ability to establish and maintain cooperative working relationship with customers, colleagues, and all levels of management in a diverse, multicultural environment.

SUMMARY OF SKILLS

Customer Service Appointment Management Billing and Coding

Insurance Verification MS Word, Excel and PowerPoint 45+ WPM

PBX Familiarity Medical Management

PROFESSIONAL EXPERIENCE

YNV Salon, Woodstock, GA

Administrative / Stylist 2007 - Present

Management of salon and stylist, accounts payable and receivables, customer service.

Consult with clients on hair design, and services recommendations.

Cut, Color, Relaxing, Extensions, Braids and hair maintenance.

Coordinated all business correspondences, answered phones, and maintained office and salon supplies.

Tyco Electronics (Selectek Inc.), Kennesaw, GA 2005 – 2006

Administrative Assistant

Created data analysis spreadsheets using MS Excel.

Accounts payable, and data entry.

Provide customer service.

East – West Surgery Center, Austell, GA 2002 – 2004

Medical Administrative Assistant

Exercised appropriate and welcoming communication with patients while checking in.

Obtained insurance referral and co pays.

Handled high call volume for appointment scheduling and medical records request successfully.

Medical billing/coding and verified insurance, Medicaid and Medicare.

Lucent Technologies, Norcross, GA 1998 – 2002

Production Assistant

Compiled and recorded production data from work tickets, product specifications and individual-worker production sheets.

Data entry and assembly of products.

EDUCATION

Georgia Medical Institute, Marietta, GA

Medical Administrative Assistant Diploma

Chattahoochee Technical College

Cosmetology Diploma

REFERENCES

• Available Upon Request

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