Chin Kanu
** **** ******, ******* ****, Harrow Middlesex, HA2 9SS
Phone: 020*-***-****, Mobile: 079**-******, E-mail: ********@*****.**.**
I am tenacious, articulate and confident. I have excellent communication skills and I am a team player. I am honest, have a reputation of integrity and strong moral character. I foster a diversity of skills and training, good health and ability to serve.
Education and Qualifications:
September 2002 – June 2006 - University of Westminster, London
• BSc(Hons) Biomedical Science
September 2000 – June 2002 - Preston Manor, Sixth Form, Wembley
• A-Levels – Biology A and Chemistry B
September 1997 – June 2000 - GCSE’s, Buckingham College Senior School, Harrow
Mathematics B, English Language B, English Literature C, Chemistry B, Biology B, Religious Education B and French C
Employment History:
June 2010 – Present
Ipsen Limited UK
Pharmacovigilance Associate
• Classify Initial and follow up reports: Perform the accurate entry of data pertaining to Individual Case Safety Reports (ICSRs) within timelines defined in the Company Standard Operating Procedures (SOPs) and other guidelines and user manuals etc. Assessment of case reports for seriousness, causality and expectedness.
• Request follow-up. I communicate with healthcare professionals, contract research organisations and pharmacovigilance staff in company affiliates / licensing partners to obtain supplementary information relating to ICSRs reported to Company.
• I contribute to the maintenance of the quality of the pharmacovigilance database of ICSRs reported from the world-wide use of the products during development and following marketing authorisation approval.
• I support adequate execution of licensing agreements on a daily basis by transmission/exchange of all ICSRs required by licensing agreements.
• I am always comply with SOPs and other documentation in force in the Company Group
• Case reconciliation - coordinating activities with Data Management personnel.
August 2009 – December 2009
Medicine and Healthcare products Regulatory Agency (MHRA)
Pharmacovigilance Associate
• Classified and followed up ADR reports to ensure the accuracy, quality and timely production of pharmacovigilance case folders.
• Provided clear, reliable and timely scientific, regulatory advice and data for FOI requests and other queries.
• Responded to enquires from the health professionals, pharmaceutical industry, patients and other government departments.
• Carried out weekly signal detection and evaluation to ensure drug safety issues and risks to public health are identified and evaluated.
• Provided ADR data to researchers in response to research applications approved by the Committee on Yellow Card data and liaising with the researchers.
February 2008 – October 2008
Unique Mandaps LTD
Senior Sales Assistant
• Worked within a set budget of the client, provided strict financial control of wedding expenses which involved having to talk to people within the hotel industry and caterers in receiving better rates on services than you would expect.
• Supervised Weddings and Coordinated effectively during preparations. I had to be a skilled manager, negotiator and a mediator. My role was to take the worry and frustration out of a couple’s big day even if it is only for part of the planning.
• Worked as a team to achieve high standards of customer service by motivating and encouraging staff members.
November 2002 – September 2007
JS Sainsbury’s PLC, Alperton
Customer Service Supervisor
• Supervised cashiers – General organisation of cashiers, ensuring that they had adequate tasks to carry out throughout the day; Effective Queue Management
• Dealing with Customer Complaints – Ensuring that all customer complaints are recorded and resolved in a timely and professional manner, always ensuring the customer leaves with a smile; Flights – Cashing up and recording of cash flow, ensuring that any discrepancies are resolved and made aware to the Customer Service Manager, answering the telephone, stock Control.
• Assist and Provide general support for other departments.
Skills and Attributes
o Good customer service skills, good manners, polite, friendly, good listening skills, articulate, patient and a great smile.
o Fully knowledgeable of Microsoft package namely, Microsoft Word, Excel, PowerPoint, Outlook, Internet Explorer and Publisher
o Target driven and tenacious
o A determined team member and able to adapt to new working environments quickly
o Punctual, committed, numerate and open minded
o Driven License Full - clean
Hobbies and Interests:
I enjoying playing football, tennis and I am fitness prone. I am very friendly and enjoy gathering at sociable events.