Truck Driver Customer Service
Resume:
Albert Vasquez
Friendswood Texas *7546
***********@*****.***
Summary
Dispatcher/Truck driver with over fifteen years combined experience In office and behind the wheel delivering hazardous and non-hazardous materials throughout South Texas. Excellent driving record including numerous company bonuses for safety and productivity.
Experience
J.A.M. DISTRIBUTING CO. 2007- 2012
Dispatcher
Oversee and dispatched daily orders to properly trained drivers and equipment.
Scheduled bulk load pick-ups and deliveries with Exxon in Baytown, Beaumont, Baton Rouge and Port Allen.
Track drivers daily hours to stay in line with Department of Transportation Hours of Service regulations.
Kept close contact with customer service and sales to ensure correct product delivery and times, and to avoid double shipments.
Extensive knowledge of Houston and surrounding area.
Track products being loaded or delivered to ensure they do not exceed DOT weight restrictions or vehicle manufacturer restrictions and have required placards if necessary.
Maintained heavy communication with customers regarding ETA, amount being delivered, and any changes or delays that may occur.
Monitored applicable customer storage tanks thru smart tank and placed orders when needed.
Scheduled equipment in advance for PM’s, and annual inspections to avoid service interruptions.
Verify inventory and placed orders for after hours and weekend calls.
Assisted with bi-weekly safety meetings.
Kept close contact with safety dept in reporting any and all safety violations.
Truck Driver / Trainer
Safely transported hazardous materials, bulk oils, and packaged materials to customer sites and locations. Maintained current licensing and permits required by local and state laws.
Executed proper loading/unloading techniques of product to authorized containers.
Employed industry standard HAZ-MAT procedures at all job sites.
Verified proper security and condition of cargo, truck, and PPE.
Attended annual safety council classes to stay current with new and changing HAZ-MAT industry procedures.
Maintained complete records of truck maintenance, deliveries, customer issues, and job locations to inform management of operations.
Awarded monthly safety bonuses for two consecutive years.
Experienced in tractor trailer tanker, bobtail tanker, flatbed trailer, bobtail flatbed, van trailer, bobtail van. All vehicles used in transporting hazardous materials.
Trained new employees in proper company procedures and local and state laws.
Maintained clean and professional appearance.
Operated above requirements and expectations.
KELLOGG BROWN & ROOT 2005-2007
Transportation foreman
Assisted the transportation supervisor in planning, directing, and coordinating transportation operations including: potable water, black water, trash, portocan, and bus services and directly oversees and provides guidance to all transportation personnel. Recommends department improvements to better utilize assets and personnel where needed. Coordinates with the U.S. ARMY / Department of Defense on transportation movements of personnel, equipment, vehicles, and materials. Supervised 21 company owned vehicles and 52 drivers for U.S. Army Post in Iraq.
Maintains personnel time sheets, logs, maintenance reports and military requests.
Responsible for twice daily safety meetings regarding driver safety, driver responsibility, proper loading and unloading techniques, proper use of safety equipment.
Monitors daily activities for improvements and efficiency.
Organizes drivers rotating schedule monthly.
Satisfies all contractual obligations according to SOP(Standard operating procedure).
Keeps extensive records on missions completed, accountability on all items transported, maintenance records on all vehicles.
Requisitions monthly supplies for drivers and vehicles.
J.A.M. DISTRIBUTING CO. 2002-2005
Truck Driver
Safely transported hazardous materials and bulk dry materials to customer sites and locations. Maintained current licensing and permits required by local and state laws.
Executed proper loading/unloading techniques of product to authorized containers.
Employed industry standard HAZ-MAT procedures at all job sites.
Verified proper security and condition of cargo, truck, and PPE.
Attended annual safety council classes to stay current with new and changing HAZ-MAT industry procedures.
Maintained complete records of truck maintenance, deliveries, customer issues, and job locations to inform management of operations.
Awarded monthly safety bonuses for two consecutive years.
Experienced in tractor trailer tanker, bobtail tanker, flatbed trailer, bobtail flatbed, van trailer, bobtail van. All vehicles used in transporting hazardous materials.
Trained new employees in proper company procedures and local and state laws.
Maintained clean and professional appearance.
Operated above requirements and expectations.
CEMEX U.S.A 1997-2002
Ready Mix Operator
Ensured proper and timely delivery of customer requested mix and type concrete. Also adhered to local and state road weight limitations. Familiar with dispatching techniques and discharge procedures.
Qualified in operation of ten to twelve yard mixers.
Experienced in ready mix and dry plant operations and loading procedures.
Experienced in proper transportation and unloading of ready mix product.
Trained in Oshkosh, International, Kenworth, Volvo, Mack, peterbilt and freight liner trucks.
Trained in Ginco and Encoder systems.
Received numerous bonuses for highest productivity.
Recognized for having the lowest trainee turn over rate.
Satisfied customers needs and requirements.
Performed above and beyond employers standards
Licenses
Texas Class-A CDL with X endorsement
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