Marie-Noëlle de CHAVIGNY
Pensacola, 32506 - FL
USA
+1-850-***-**** // +1-678-***-**** *******@*****.**
Bilingual French Marketing
EXPERIENCE
**/** –Present Pensacola, FL USA
Marketing Associate, Tinbu llc
• Create communication tools
• Translation and adaptation contracts, online products, website – French, Portuguese, Spanish
• French spoken markets sales – Canada, France, Africa, South America, Caribbean
• Market analysis and answer client’s needs
• Customer relationship management
07/08-07/10 Serris, France
Technico commercial Assistant, Corus Building System
• Managed 30 big construction projects (airports, schools, headquarters …)
• Transmitted orders to the headquarters in Germany, ensured that the orders are coherent
• Acted as liaison between the interface in the delivering process with both clients and plants
• Provided backup to sales administrative agents and vendors portray view
07/05-07/08 Villepinte, France
Marketing and Commercial Project Manager
• Surveyed the market and studied clients and other companies and made aware new developments - Increased performance and quality +85%
• Made quotations and contracts
• Created communication tools (flyers, internet site etc…)
• Organised and participated to business meeting and fairs
05/08-06/04 Roissy, France
Airport Commercial Agent, Aéroports de Paris, Roissy CDG
• Assisted and directed customers with travel need (inquiries, ticketing, checking-in process, boarding flight, making announcements).
04/03-04/04 La Défense, France
Consumer Service Agent, Call Center Certegy Transax
• Recovered cheques debts and negotiated scheduled for recovery payment
Summers 2004 & 2005 10 months Paris, France
Assistance Agent for insurances Groupama / MasterCard, Mutuaide
• Organised specialists intervention In case of breakdown or accident (cars, bikes, boats)
• Repatriated people and means of transport (cars, bikes
• Coordinated medical evacuations
• Collaborated with foreign services (hospitals, insurances, layers) all around the world
• Advised consumers about insurance and assistance contracts
• Trained new assistance agents (per group of 5 persons)
03/06-03/12 Tours, France
Commercial and Marketing Manager Junior, J.K.M.T.
• Explored and developed the clients file - B to B
• Organized meetings and analysed clients needs
• Planed internal and external work of manufacturing
• Made prices offers and showed prototypes
• Created communication tools
02/04-02/07 Paris, France
Export Manager Assistant, Meubles Labourg
• Searched for foreign partners in order to improve the distribution network in Europe
• Increased the clients file and advised them – B to C, made quotations and after-sales-service
• Coordinated and participated in Paris Fairs 2002 – 2003
• Trained new employees (3 sales assistants)
• Created instructions for the conception new CD rom catalogue
01/02-01/05 Nantes, France
Market Study Assistant (in a team of 7), UGC and GAUMONT- Nantes
What is the impact of the new unlimited cinema card on students?
2000-2004 During my studies Paris and Nantes France
Sales Agent in hypermarkets and shops (Auchan, Carrefour, Leclerc)
• Served and counselled customers, respected daily sales objectives
• Organised discount coupons offers and food testing
• Implemented merchandising guidelines, re-stocked shelves
• Wrote regular reports at the end of each mission
Summer 1999 Fort de France, Martinique W.I.
Monitor of competitive examinations for adults, A.F.P.A. Martinique
Spring 1998 Bridgetown,Barbados W.I.
Library Administrator, U.N.O. Drug Control Program Bridgetown, Barbados
Organised a database for official and confidential documents
EDUCATION
2002 Management School of Marne La Vallée
Training in Marketing and Trade Development,
5 years university course in alternation with an internship, 3 days a week.
Courses: marketing, laws, analysis and market survey
1998-2002 University of Nantes
Master in International Business and foreign
Languages (English – Portuguese)
4 years university course in: international business, marketing, business laws, analysis and surveys, economics
SKILLS
French – Native speaker
English - Fluent (1 year English Foreign Language Courses in Barbados W.I.)
Portuguese - Fluent (Summer 2001- University of Lisbon, Portugal)
Spanish - Basic
Proficient in Microsoft Word, Excel, Power Point, Modalisa; basic knowledge of Photoshop and Adobe Page Mill
ACTIVITIES
2006 -2008 AFIP Association
Participation to debates and conferences about discriminations in France (edition of a Guide for Diversity)
Interviewed by local and foreign journalists (televisions, radios, newspapers)
05/02- 2008 Marketing Project Manager, FUO Association
Deal and build relationship with politicians, administrations and economic people
Define a development strategy
1998-2002 President of the DOM Association
Organised debates, conferences and trips in France to promote the Caribbean French culture
Managed meeting, respecting all interactions within a group
1992-1997 Scout of France
Especially in charge of communication for the group during trips overseas (Reporter)
INTERESTS
Caribbean and Brazilian cultures and histories.
Tennis, volleyball, trekking, biking.
USA, UK, Netherlands, Spain, Portugal, Italy, Belgium, Morocco, Tunisia, Barbados, Saint Lucia, Dominica, and Guadeloupe, Brazil