T. Congleton
**** ********** **. **********, ***** Carolina 27835
252-***-**** Cel
*****-***********@*******.***
Management Executive
A creative, enthusiastic, high-achieving executive with over twenty-six years of outstanding performance based on a solid formal education consisting of a B.S. Degree from Hampton University. Prior responsibility reflects outstanding career growth and progress through various businesses including financial services, consulting, education, manufacturing, business development, sales and community organizing.
Accomplishments
Executive Summary
• Successfully became Chief Executive of a community bank. Designed a 5 year business model for success. Lead all fundraising efforts. Designed and implemented all infrastructures. Grew bank assets to 80 million dollars in the first year.
• Successfully developed and managed a small consulting company in 1998 providing strategic plans, sales processes, product development and project management to small business. Services enabled businesses to improve revenues by up to 200% in one year.
• Designed and developed consumer credit products for an 11 billion dollar bank holding company. Lead project management team in new acquisition initiatives, product enhancements, end-to-end fulfillment, pricing modeling, competitive analysis and life cycle analysis. Participated in implementing Retail and Commercial Lending Systems including credit scoring/underwriting and client information management. Member of Senior Management Team.
• Developed a successful business development/sales team that grew credit and deposit product portfolios by 35% annually for more than five consecutive years. Operated within a structured sales and profiling format.
• 27 year veteran of consumer, mortgage, small business and commercial credit sales- effectiveness, operations, development and strategy.
• Strong history as a Compliance, Operations, Financial, HR Executive.
Core Competencies
Leadership Motivation Sales Effectiveness Management Risk Management Strategy Development Grant Proposals Business Case Development
Project/Program Management Community Organizing and Fund Raising
Human Resource Management Compliance Operational Management
Employment Summary
Saint Paul’s College- Director of Athletic Compliance and Operations (2006 to Present)
Insure Athletic Department is in 100% compliance with both NCAA and conference rules as it relates to recruiting, student athlete eligibility, financial aid, amateurism, and academics. Perform inspections of facilities to guarantee safety, and in regulatory condition. Audit practice sessions to insure regulation. Perform monthly compliance reports to College Management NCAA and Conference Officials. Serves as Chief Financial Officer for the Athletic Department and prepares income statements, balance sheets and budget projections for injection into the general ledger and overall budget. Prepare grant proposals and creates fund raising efforts as it relates to Athletics. Monitors all athletic equipment to insure compliance with safety regulations and orders maintenance as necessary. Perform high level communication and reporting to all Senior Management as it relates to Athletics. Serves as Chief Project Management Officer and oversees all facility improvements, up-keep and any other projects that are proposed. Managed and maintain all human resource records and participate alongside the Senior Director in the selection or termination of any department employee.
Management Consultant- Freelance Business Development(1998 to Present)
Serve as lead consultant for Community Bank Start ups from Greenville N.C. to Wilmington Delaware. Provide end to end solution for bank operations. Performed management analysis for community banks upon request. Oversee Business Development and Sales Effectiveness Strategy. Perform Merger and Acquisition due diligence. Developed Human Resource Employee Handbooks. Work with international educators interested in obtaining teaching employment in the US. Strong community organization skills including fund raising. Currently serving as Chief Compliance Officer, Saint Paul’s College
RBC (2002 to 2006)
Director of Design and Development (Personal Financing Products: Auto Loans, Home Equities, Revolving Credit). Directed the end to end process. Lead project management teams overseeing budget and time tables. Managed the profitability of each product line and reported directly to executive management on success and failures. Provided competitive analysis and used data to implement change. Adhered to service level agreements on each project. Held focus groups with bankers on product enhancements. Managed two team members. Used Wake and Nash Counties as Product Development test markets. Managed Marketing and Sales Effectiveness Strategy. Member of Senior Management team of Financial Institution with 11 Billion in Assets.
MCB Group( 1998-2002)
CEO Served as Chief Executive in the planning, directing and oversight of all day to day operations. Directed Operations through the following Senior VPs: Financial Management (CFO) Accounting and Reporting (Controller), Risk and Compliance (Risk Manager) , Facilities, IT, Internal Controls (Operations Officer) Asset Quality (Chief Credit Officer).Built Marketing, Business Development and Sale Effective Strategy. Served as Chief Human Resource Executive. Responsible for reporting to the Board of Directors. Closely Monitored the Soundness, Profitability and Growth of the Company. Developed all compliance manuals including IT, Personnel, and Risk. Experienced tremendous growth in the first year by 80 million dollars. Developed project management standards and service level agreements in all departments. Responsible for a total staff of 45. Targeted Eastern NC Counties.
Branch Bank & Trust Company (1994-1998) VP
Med- Law District Branch Manager 94-96- Developed and maintained a large business loan portfolio through aggressive business development efforts. Established a private banking strategy targeting Doctors and Lawyers. Managed three Banking Officers and 16 Client Services personnel. Developed Marketing, Sales Effective and Business Development Strategy.
Small Business Banking Manager 96-98-Managed five business bankers and five support staff. Performed weekly sales activity meetings and established loan goal activity. Focused primarily on Real Estate secured and asset based lending. Held accountable for Loan and Deposit portfolio growth. Responsible for expanding a 100 million dollar Business Loan Portfolio by at least 12 percent annually. Managed both Business Development Strategy and Sales Effectiveness.
Wachovia Bank & Trust Company (1984-1994) AVP
84-85 Retail Banker- Sold retail credit, mortgage and deposit products. Averaged greater than 500K in monthly loan production. Covered 5 rural Counties with Martin being the base County.
85-88- Area Branch Operations Manager- Responsible for the safety, personnel and operations of four branches. Managed all non lending staff totaling 30 employees.
88-94 Served as Agra- Business Officer and Commercial Manager. Responsible for Commercial Portfolio growth. Averaged 2.5 million per month in commercial loan production. Specialized in Crop and Commercial Real Estate lending. Grew portfolio 15% annually through aggressive calling and profiling efforts. Proactively made 20 to 30 contacts per week. Performed all credit and risk analysis on loan deals. Managed 4 support staff. Covered All Of North Eastern NC Counties. Developed Marketing and Sales Strategy
National Spinning Company (1982-1984)
Industrial Technologist and Manager- Managed the daily production and operations of yarn product and equipment. Responsible for the daily production quota. Managed equipment efficiency and operations. Lead a team of 15 section leaders. 4 engineers. 4 support members and responsible indirectly for 90 machine operators.
Martin County Schools (1981-1982)
Served as a roving Teacher High School. Prepared lesson plans and taught courses such as basic business, and programming.
Professional Membership
ICBA
North Carolina Medical Society
Chamber of Commerce
Literacy Council
N.C. Small Business Support Center
World Trade Organization
United Way
Governor’s Council on Rural Development
Boys Club of Pitt County
Big Brothers
Training
Omega Financial Analysis
Human Resource 7 Diversity
Employee Hand Book Developer
15 years in Employment Recruiting
Sales, Retailing Commercial Lending
Business Development Certification
Board of Directors (certified)
Executive Board Compensation
Strategic Planning and Budgeting
Education
B.S. Degree in Business Administration (1977-1981) Hampton University
Major course work in Management, Business Education, Marketing and Finance
Professional References
Terry Morring- Pitt Memorial Hospital 252-***-****
Darius Davis –Harbor Bank 888-***-****
Leroy Bacote –Saint Paul’s College 434-***-****
Moses Matthews- MCB Board 252-***-****
Tyrone Rollins- NEED 252-***-****
Willing to Travel and Relocate