Manager General

Hal Leonard

**** ******* ****** **. • Park City, UT 84098 • ***********@***.*** • 435-***-****

General Manager

Financial Performance / Results Focused Team Building / Strategic Planning

• Proficient in establishing and maintaining the highest levels of Mobil and AAA standards. Held executive positions in 8 hotels rated 4 Star/4 Diamond or higher

• 17 years of successful Senior Management leadership with Ritz-Carlton, Four Seasons, Hyatt and Harrah’s Entertainment, including 15 years of General Manager experience

• Regional Director of Rooms Operation for Hyatt and Ritz-Carlton, actively participating in the development and verification of corporate standards for both companies.

• Member of Executive Teams responsible for the openings of 6 domestic and 3 international hotels with Hyatt, Ritz-Carlton and Harrah’s Entertainment

Business Experience

CANYONS RESORT- Park City, UT 2009-2012

Utah’s Largest Ski Resort managing three lodging properties - Grand Summit Hotel, Silverado Lodge and Sundial Lodge. Recently named one of Utah’s “Best Places to Work for 2012”

Vice President of Lodging and Property Management

• Grand Summit Hotel achieved AAA 4 Diamond status from 2009-2012

• Lodging Team significantly improved operating profit, while measurably increasing customer/owner loyalty and employee satisfaction scores

• Active HOA Board Member for each property with fractional or wholly owned residences

ADAM’S MARK HOTELS- Indianapolis/St. Louis 2007-2009

407-rooms/ 35,000 sq ft meeting space and 910-room hotel / 83,000 sq. ft meeting space

General Manager

• Managed the operations transition of St. Louis hotel to Hyatt Regency

• Indianapolis team attained highest customer service scores in company

NEW FRONTIER HOTEL & CASINO- Las Vegas, NV 2003 –2007

980-room hotel and casino located on the Las Vegas Strip with 6 restaurants and 3 lounges generating annual hotel revenues of $45 million.

Vice President of Hotel Operations

• Achieved 100% of financial goals three years consecutively

• Member of development team for Trump Tower hotel condominium with 1282 residences

• Actively participated in the development of proposed 2800-room hotel/casino

HARRAH’S ENTERTAINMENT – Las Vegas, NV 2001-2003

HARRAH’S RESORT HOTEL AND CASINO – Laughlin, NV

1570-room resort hotel and casino located on 53 acres fronting the Colorado River with private beach, water activities, fitness center and spa

Director of Hotel Operations

• Property scored highest Annual Customer Satisfaction Results in company

• Achieved 100% of Measurable Objectives for Hotel Operations for 2002

CROWNE PLAZA LOS ANGELES AIRPORT-Los Angeles, CA 1997-2001

615-room hotel with 13,000 sq. ft meeting space and annual revenues of $22 million

General Manager

• Sales/Operations Team improved RevPAR and Operating Profit annually for four years

ADAM’S MARK HOTEL COMPANY – St. Louis, MO 1995- 1997

General Manager

ADAM’S MARK HOTEL, St. Louis (May 1996-June 1997)

910-room hotel with six food and beverage outlets and 78,000 sq. ft of meeting space

General Manager

ADAM’S MARK HOTEL, Columbia, SC (May 1995-May 1996)

303-room hotel with over 26,000 sq. ft. meeting space

RITZ-CARLTON HOTEL COMPANY – Atlanta, GA 1988-1995

THE RITZ-CARLTON, ST. LOUIS (1991-1995)

General Manager

Responsible for successful operation of 300-room property, “Hotel of the Year 1991-1994”, with 30,000 sq. ft. of meeting space and annual revenues in excess of $21 million.

• Hotel ranked in company Top 10 performers in both financial and quality achievement

• Increased GOP by an average of 25% per year over a four year period

• Malcolm Baldridge National Quality Award presenter on quality processes to companies such as Anheuser-Busch, UniLever, World Trade Center and Edward Jones

Rooms Executive - THE RITZ-CARLTON, BUCKHEAD – Atlanta, GA (1989-1991)

Rooms Executive - THE RITZ-CARLTON, RANCHO MIRAGE (1989)

Rooms Executive - THE RITZ-CARLTON, LAGUNA NIGUEL (1988-1989)

FOUR SEASONS HOUSTON CENTER – Houston, TX 1987-1988

Rooms Executive

Responsible for directing Rooms Division operation in 400-room hotel, with full hotel service to 100 luxury apartments located on 10 floors directly above hotel. Acting General Manager during traveling absence of Regional Vice-President

• Property maintained downtown’s highest RevPAR

• Dramatically improved overall employee job satisfaction to over 90%

HYATT HOTELS CORPORATION – Chicago, IL 1977-1987

Progressed from hourly wage position to Executive Committee member in less than five years. Selected to participate in opening of Hyatt Hotels in Monterey, Oakland and Grand Cayman Island.

HYATT REGENCY NEW ORLEANS (1985-1987)

Rooms Executive

HYATT REGENCY SAN FRANCISCO (1983-1985)

Rooms Executive

HYATT ON UNION SQUARE, SAN FRANCISCO (1982-1983)

Rooms Executive

HYATT REGENCY MAUI (1981-1982)

Rooms Manager

HYATT LOS ANGELES AIRPORT (1979-1981)

Front Office Manager

HYATT REGENCY PHOENIX (1977-1979)

EDUCATION- B.A. Mathematics – Quinnipiac University- Hamden, CT

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