Quality Assurance Training
Resume:
N Hema Madhuri
Patent Engineer
f0u888@r.postjobfree.com
Summary of Experience
o A competent Patent analyst with around 4 years of industrial experience in Intellectual Property Rights
o Currently working as Technical Writer in one of the India’s leading company, Mphasis.
o Have expertise in Patent analysis, Patent Searching, Patent Abstraction, Coding Prescan database and Manual Coding for Patents .
o Have knowledge on Frame maker, Robo Help and MS Word
o Have good knowledge of Semiconductor Domain.
ACHIEVEMENTS AND AWARDS:
• Received ‘Performance’ awards multiple times from Thomson Reuters
• ‘STAR Performer’ of the year 2009-2010 for delivering outstanding service to the
EMPLOYMENT DETAILS:
• Currently working as Technical Writer in one of the India’s leading company, Mphasis.
• Near to 2 years of experience as Process Lead and 1 year of experience as Patent analyst in Thomson Reuters Pvt Ltd
EDUCATIONAL QUALIFICATION:
• B.E. in Electronics and Communication Engineering, from Audisankara College of Engineering affiliated to JNTU with Distinction (72%)
• 12th from Sri Simhapuri Junior college, Gudur affiliated to Board of Intermediate A.P (78%)
• 10th from Madhumati Vidyanikethan, Tirupathi affiliated to Board of SSC A.P (76.6%)
SOFTWARE SKILLS:
Operating systems Ms-Dos, Win /XP/2000
Programming languages C, VHDL
PRESENT EMPLOYMENT BRIEFING:
Experience:
Mphasis
Designation : Technical Writer
Project 1 : Telstra
Duration : 2011 Jan to Till Date
Responsibilites:
• Created and edited software manuals for telecom domain with flow charts, block diagrams
• Writes, revises, and edits content for both technical and less-experienced end users
• Adheres to format, content, and style guidelines, giving consideration to usability and ensuring accuracy, consistency, and quality
• Writes, revises, and edits content for both technical and less-experienced end users
• Interact with teams across the organization to collect data and formulate content
• Understand technical concepts and explain them in well documented, easy to understand format
• Create block diagrams and pin diagrams based on technical inputs
• Works closely with Subject Matter Experts (SME's) to "translate" complicated technical concepts into understandable content
Experience:
Thomson Reuters – Healthcare & Science,
Designation : Process Lead, from 2008 to 2010
Duration : 2008 April 1st –2010 Dec
Responsibilities:
• Created technical documentation for semiconductor domain including block diagrams, complex circuits
• Worked on user manuals and prepared software manuals for internal training
• I function as an authority and escalation point by maintaining a high level of accessibility as a general resource for team members and by keeping abreast of current organizational developments.
• To update the team with updates on products & process. Also to effectively groom the team so as to match with organization's expectations.
• Conduct one-on-one sessions and provide constructive feedback to the team members.
• Giving trainings to new hires/team mates on company products/tools
• Planning for completion of projects to meet SLA compliance
• Has experience on Thomson Reuter projects like Thomson Innovation, Delphion and ISI web of Sciences. And also worked on WIPO, espace.net for patent searching and analysis.
• Generate daily, weekly, monthly reports about team performance.
• Plan for upcoming organizational needs and implement strategies in a proactive manner.
• Analyze and maintain all service level requirements.
• Achieve individual quality of 95%, team’s quality of 90%, with a proficiency of 120%.
• To edit Derwent World Patents Index (DWPI) abstracts and code them.
• Trained in CLASSIFICATION, PRESCAN logics
• Implementing logics for PRESCAN RULE BASE (automated classifying and manual coding program) using IPCs, terms/phrases which will be given to HUB for re-checking and to run the program in order to give correct classification by PRESCAN
• Knowledge on technical writing/abstraction for technical patents related to Engineering domain
• Knowledge on Patent drafting, patent search, landscape, themes
Other Responsibilities:
• Checking for QC scores, reverting for clarification, substantiating the stand on which the contest is being presented.
• Providing the process related training to the new employees using the appropriate training methods and standards.
• Take part in the activities of quality assurance to find out training needs, make sure the training strategies are correct and identify the opportunities proactively to deliver the quality product.
• Checking behavioral issues within the team and discussing with reporting manager for further action.
Trainings:
• Get trained in Technical writing/Abstraction
• Get trained in title enhancement for Patents which is part of Technical training
Achievements:
• 100% quality for five consecutive months in analyzing Patent abstracts.
• My team was awarded the Best Team of the Quarter Award.
• Awarded as best employee for consecutive two quarters.
• Have been selected as a trainer and had been handed the responsibility of training the new teams on short title enhancements.
• Maintained team’s quality consistently above 95%.
• Number of queries raised by team was minimized on weekly basis
• As individual selected as Star Performer in the year 2009
Designation : Patent Analyst
Duration : June 2007– April 1st, 2008
Responsibilities :
• Involved in categorizing (coding) them according to their technology, based on scope, novelty and application.
• QC sampling from 25% was reduced to 5% in record time.
• Analyzed more than 1,50,000 Patents Abstracts; includes: Semiconductors technology
• Responsible for verifying DWPI abstracts as against full patent, fix bugs in abstracts (clearing on-hold documents), edit abstracts.
• 100% quality for four consecutive weeks in analyzing Patent abstracts
STRENGTH:
• A good team player with ability to motivate team to achieve desired objectives.
• Willing to take on extra responsibilities to get work done.
PERSONAL INFORMATION:
Date of Birth : 15-Aug-1985
Marital Status : Married
Nationality : Indian
Permanent Address : Door no: 1/539-A,
Janakirampeta,,
Gudur,
Nellore Dist,
Andhra Pradesh- 524102
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