Fresno, CA *****
Phone 559-***-****
Cell 559-***-****
E-mail ***********@*******.***
Dawn M Crozier
Work experience:
Sept 2005-Jan 2011
Mission Linen Supply
Pacific Grove, CA 93950
Phone 831-***-****
Data Entry/Office Assistant/Office Manager
Payroll & HR: Ensured company policies were followed with regards to new hire set up, orientation, pay, time keeping, FMLA, and LOA. Daily review of Production and Service Department time records to ensure accuracy. Managed missed meal time records for both Production and Service Departments on a weekly basis. Prepared PAR (Personal Action Request) and counseling reports. Entered new coworkers into SAP. Completed commission reports for the Route Service and Sales Representatives (RSSR).
Accounts Receivable: Ensured customer accounts were current and invoicing accurate. Performed account reconciliation, monitored aging accounts via delinquency reports, followed up with overdue accounts by contacting customers and negotiated payment plans. Communicated customer issues as needed to Office Clerks, Area Managers and General Manager as needed to facilitate resolution.
Route & Office: Facilitated route accounting and various office functions. Many of these tasks may be done by an Office Clerk who reported to the Office Manager. Monitored and reconciled route cash accounts with daily route trip sheets. Ensured data entry tasks were completed, checked for accuracy, and files properly maintained. Managed the petty cash fund and maintained office supply inventory. Oversaw the debit/credit log books to ensure Company procedures were being followed. Ensured AP invoices were coded to the correct GL and Cost Center.
Safety: Maintained OSHA logs and workers compensation files. Maintained safety-related records including individual training documents and Safety Binders. Communicated safety related news and topics to management. Coordinated and ensured the completion of monthly safety topics, including coworker meetings and training seminars.
Data Entry: Ensured trip sheets, invoicing and soil tickets are printed on a daily bases and distributed to the appropriate RSSR. Entered soil tickets data on a daily basis. Created direct sale invoicing for the Service and Sales Departments.
09/11/03-07/08/05
Ameripride Uniform Service Fresno, CA
Responsibilities included:
• Data Entry / Billing clerk
• Garment Ordering - Entry of size, style, shortages, & replacement on garment into the cosy system.
• Special billing invoices for sales of paper and jackets
• Filing
Skills: Fax Machine, Scanner, 10 key by touch, E-mail, Internet, Microsoft Office, Windows, Axon, Tascom, IBM, Quick Books, Quicken, Cosy, Inforpac, SAP, Answering up to 10 lines, Invomax, Microsoft Word, Microsoft Excel .
References available on request