Warehouse/Shipping Professional

Robert Guillen

*** ******* ******

River Edge, NJ 07661

Home Phone: 201-***-**** Cell Phone: 201-***-**** Email: *************@*****.***

Qualifications: Detail oriented, hard working and dynamic individual with over 2 years of warehouse experience as well as over 5 years of customer service experience. Accustomed to working in fast paced environments with the ability to think quickly. Able to work well with others as well as independently.

Work History

Warehouse Supervisor

10/2009 – present DAA, Fairfield, NJ

• Daily pick/pack between 15-30 customer orders

• Assist office manager and director of operations in various projects

• Daily Preparation of 2-4 skids of products for truck pickup and deliveries

• Daily receipt of delivery orders as well as load/unload delivery trucks

• Forklift operation

• Assist with customer service calls

• Daily processing of prepared orders using UPS WorldShip

• Bi-weekly sweeping/cleaning of office/warehouse area

• Weekly inventory check, as well as stocking and re-stocking warehouse shelves

• Labeling of bottles and boxes of company’s product

• Assist Director of operations with trade show preparation by preparing sample packets of specific products as needed

• Booking of delivery pickups with logistics companies

• Operation of paper cutter to cut printing plates as per customer specs

• Labeling and shipment of owner’s book

• Assembly of various office/warehouse furniture

Product Assembler/Warehouse Laborer

4/2009 – 9/2009 Radial Bat, Warren, NJ

• Main component in the assembly of bats such as bundling of the wood “wedges”, and gluing wood “wedges” together to form a “billet”

• Daily quality control of “wedges” received from lumber company as well as quality control of finished bats received from wood turning company

• Daily assembly of wood “billets” by a specific weight and length as per each bat model

• Documented the inventory of all “billets” prior to being sent to wood turning company as well as all bat models and sizes

• Delivered “billets” to wood turning company and picked up finished bats

• Sanded, oiled, and applied decals to all bats prior to being put into the inventory system and send to customers

• Operated table saws, electric drills, cordless drill, press rack and wood lathe

• Assisted Floor Manager as well as the Vice President and President/Owner with various projects

• Trained new employees on the various processes of creating the wooden bats

Product Assembler/Warehouse Shipping Clerk

5/2008 - 10/2008 Innovative Office Products, Easton, PA

• Main component in the assembly of various office products, such as desk mounts and arms for LCD monitors for company’s customers.

• Processed orders in Syteline computer program.

• Entered shipping information into the company system.

• Loaded pallets of product, such as multiple orders of desk mounts, arms, and other office/home computer monitor supplies into delivery trucks.

• Assisted in moving materials throughout the warehouse with a pallet jack.

• Closed out all orders in the Syteline/Pacejet system daily.

• Successfully operated air presses, air reamers, and air drills.

• Assembled various arms and desk mounts for LCD monitors, using hand drills, air presses and other various hand tools according to company standards.

• Completed the quality assurance of assembled materials while looking for defects in materials assembled as described by company standards.

Baker/Maintenance

6/2003 - 10/2007 Dunkin' Donuts, Phillipsburg, New Jersey

• Weighed and mixed proper ingredients successfully for the making of various donuts and muffins.

• Followed food safety procedures to ensure quality fresh donuts, muffins, and bagels.

• Main component in baking and preparing muffins and croissants for numerous Dunkin’ Donuts stores.

• Operated fryers, sheet cutter, and push-in oven.

• Assisted with packaging and loading of all baked goods for delivery pickup in a timely manner.

• Assisted with unloading/receiving of ingredients for baked goods.

• Performed inventory and quality control for finished donuts, muffins, and cookies.

• Provided exceptional customer service by assisting all customers with any questions or concerns.

• Assisted other fellow workers when necessary on a daily basis with such tasks as frying or “finishing” of donuts.

Education

Warren County Vo-Tech G.E.D. Test, Washington/Franklin, New Jersey

Computer Skills

Internet Explorer

Microsoft Word

Microsoft Excel

Microsoft Outlook

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