Administrative Assistant Customer Service

Location:

Duncanville, TX, 75137

Posted:

August 22, 2011

Contact this candidate

Resume:

DIANE HOLLINS-HARRIS

**** ****** ******* **.

Duncanville, Texas 75137

214-***-****

Objective: To work in an area where I can demonstrate my organization, communication, and interpersonal skills to achieve the goals of the position.

P Education

Work Experience

Dallas Independent School District – Dallas, TX (1998 – 2011)

Administrative Assistant V / Payroll Specialist – Professional Development and Staff Training (2009 –2011)

Administrative Assistant IV / Payroll Specialist – Reading First (2007 – 2009)

Financial Clerk / Payroll Specialist – Pinkston High School (2003 – 2007)

Project Liaison / Business Manager / Payroll Specialist – Edward Titche, Onesimo Hernandez, and Reading Central (1999 – 2003)

Administrative Assistant III – Human Development (1998 – 1999)

Project Liaison – J. C. Penney - Dallas, TX (1987 – 1998)

A/P, A/R Supervisor – Consolidated Accessories – Dallas, TX (1970 – 1987)

Responsibilities and Skills

Participate in short and long-range planning of the departments within the division/department, as directed by the Associate/Assistant Superintendent.

Discuss progress of projects and needs/concerns of department/direct supervisor.

Coordinate the day-to-day functions of the division/department to meet the objectives of the area, department, and district.

Utilize Oracle to enter requisitions, track purchase orders, enter receivers, and follow-up with vendors to resolve issues concerning materials not received.

Reconcile, monitor, and review General, Title 1, Reading First, and AYP budget expenditures for accuracy to ensure that funds are expended as budgeted.

Enter, maintain for grant documentation, and review payroll of office personnel and campus instructional coaches for accuracy prior to approval and submission.

Prepare and process requests for budget transfers and maintain records for documentation.

Develop and implement action plans to meet departmental objectives for grant compliance.

Supervise Administrative Assistant III to organize and manage routine work activities by prioritizing tasks for time management and efficient office operation.

Perform administrative duties including maintaining the department filing system, processing routine correspondence, placing and receiving telephone calls and recorded messages, and signing routine correspondence in the supervisor’s name.

Receive, review, and process all new hire paperwork and forward to the appropriate employment administrator.

Provide quality and strong customer service to the public, to employees regarding personnel issues, and to applicants concerning employment status.

Format, type, and deliver correspondences, financial reports, etc., as needed.

Provide training opportunities for department and school staff to utilize funds allocated to ensure compliance and maximize learning potential of students.

Assist with internal and external audits as assigned.

Compile data for reports by researching and summarizing information.

Run a high volume of copies, handouts and other materials needed for training and meetings.

Project Liaison – J. C. Penney - Dallas, TX (1987 – 1998)

Maintain project records; prepare and monitor requisitions and contracts; receive inventory, and repackage for distribution of project materials and supplies.

Prepare correspondence, forms, spreadsheet reports for the controller and other staff members using personal computer and common office software.

Develop and maintain appropriate records related to department operations.

Process monthly payroll, and support garnishments for office personnel.

Maintain and order office supplies, compile and track inventory on all office equipment.

Perform responsibilities related to maintenance/reconciliation of funds including entering receipts, writing checks, balancing bank statements, counting money, and preparing bank deposits.

Issue manual checks when needed via office check writing system

Assist with internal and external audits as assigned.

Compile data for reports by researching and summarizing information.

Provide feedback to the assigned supervisor regarding the status of projects or issues.

Perform all other duties and tasks as assigned.

Education and Certification

LeTourneau University - Bachelor of Science in Business Management (1993 – 1995)

Control Data Institute - Associate Degree in Computer Operations (1973 - 1974)

Notary - Dallas I.S.D. (2007 - Present)

Bally Total Fitness - Certified Instructor (2001 – Present)

Professional References

JO ANNE HUGHES, TITLE I DIRECTOR