408.268.5311 - 408.393.3703

QUALIFICATIONS PROFILE

Experienced marketing and management professional with demonstrated expertise in increasing company’s net revenue by engaging both internal and external sales organizations. Over 15 years of experience in developing marketing strategies for global markets. Forward-thinking leader with strong management skills and proven ability in delivering innovative marketing concepts that capture new business. Successful in managing budgets of up to $20M, as well as delivering projects on-time. Expert negotiator who can bridge both interdepartmental gaps and create channel opportunities. Creative and out-of the box thinker who has successfully launched new lines of business and developed teams to peak performance.

Technical Skills:

Highly proficient with Microsoft Office Suite (Word, Excel, PP, Office), Microsoft Live Meeting, Siebel CRM, Cognos, Lotus Notes, and a host of procurement and sales tracking software. Familiar with Flash and Photoshop.

CORE COMPETENCIES

- Develop Strategic Sales and Marketing Campaigns

- Market/Competitive Analysis

- Development of Marketing Materials

- Training / Team Performance Optimization

- Product Presentation

- Leadership / Staff Supervision and Coaching

- P&L / Budget Management

- Experienced Multi-Tasker

- Product Development

- Project Management

- Conflict Management

- Proven Channel/Partner Development

- Global Product Launches

- Strong Negotiation Skills

CAREER BACKGROUND

BANK OF AMERICA - MORGAN HILL, CA

OPERATIONS MANAGER / TRAINING MANAGER

2007- 2009

Maximize efficiency and trigger growth in revenue through close assessment of team’s skills and performance.

- Empower a team of 25 sales people, provide strategic direction in daily operations, and foster teamwork

- Design and realign training plans to company goals and revenue targets

- Monitor Banking compliance and efficiency in completing tasks

- Educate sales personnel on key IT systems, processes, and procedures

- Manage and control the team’s expense budget of more than $100K annually

- Prepare and ensure accuracy and timely completion of weekly and monthly reports

HITACHI DATA SYSTEMS - SANTA CLARA, CA

DIRECTOR, GLOBAL CHANNELS

2001- 2002

Optimized channel order capability, led product launches to success, and streamlined professional services and support. Provided strategic direction in the implementation and oversight of joint marketing programs, field training, and coordination of sales tools.

- Strategized marketing of products by integrating third party products into partner product offering

- Oversaw technical qualification and support, and achieved competitive prices of products through effective negotiation

- Guaranteed cost efficiency in budget administration worth more than $10M

- Managed and streamlined contract negotiation for services (SLAs), support, and third party products

- Played an important role in facilitating continuous increase in profits by establishing and strengthening relations between Hitachi and key partners

HITACHI DATA SYSTEMS

DIRECTOR, PRODUCT MANAGEMENT (SAN/NAS)

1999- 2001

Conducted in-depth analysis on market trends and competition, and developed plans to guarantee successful product launches. Managed and developed business alliances and spearheaded negotiation with vendors.

- Independently managed the selection, training, and development of the senior product management team

- Effectively managed more than $20M in inventory

- Increased product line offerings and tripled sales revenue in one year

- Oversaw and maintained quality of inbound and outbound marketing materials

- Project managed dozens of successful training and events for field sales, the channel and partners.

SILICON GRAPHICS, INC. - MOUNTAIN VIEW, CA

PRODUCT MANAGER, PERIPHERAL DEVICES

JUL-DEC 1998

Established market presence and defined effective marketing strategies and pricing for all desktop peripheral hardware.

- Managed and increased sales of more than 50 individual marketing codes, including disk drives, memory, displays, and PCI cards

- Reduced financial exposure through proficient oversight of excess and obsolete inventory

EARLY WORK HISTORY

Technical Marketing Manager (Desktop Systems Division) Silicon Graphics, Inc., Mountain View, CA

Tradeshow / Event Manager (Desktop Systems Division) Silicon Graphics, Inc., Mountain View, CA

Variety of sales, finance and trade show jobs Silicon Valley, San Jose, CA

EDUCATION

(MBA) Master of Business Administration

San Jose State University Accelerated Program, San Jose, CA

(BA) Bachelor of Arts in Psychology, Communications, and Literature

University of California, Davis, CA

PROFESSIONAL TRAINING

UC Extension-Instructional Design and Delivery Certificate Program. Expected Graduation Summer 2010.

- Instructional Design and Delivery (Completed August 2009)

- Instructional Needs Assessment and Evaluation (Completed September 2009)

- Psychology of Human Learning (October 2009)

- Designing Training Programs (December 2009)

- Online Teaching (December 2009)

Mandell Communications

- Effective Business Presentation Skills (Completed September 2009)

Leadership Training:

- Leadership Essentials, Managing Inclusion, Managing within the Law, Advanced Leadership

AWARDS AND HONORS

Rotary Leadership Scholarship

Phi Beta Kappa National Honor Society

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