VALERIE PASQUALE

**** *. ******* ******, ***. J**4 • LITTLETON, CO 80123

651-***-**** • ezmfgz@r.postjobfree.com

______________________________________________________________________________

Dear Sir/Madam:

Please accept this letter and my resume as an expression of interest in joining your

team. I am seeking a position as a receptionist, secretary or office manager in a

small business setting.

With more than 11 years of experience in diverse office settings, I would be a

valuable addition to your staff. I am dependable, dedicated and willing to take on the

tasks necessary to make your business a success. Some of my strengths are as

follows:

Phones

Reception

Scheduling

Billing

Accounts Receivable

Insurance Claims

Inventory and Ordering

Payroll Prep

Whether you’re looking for someone to make your reception area comfortable and

inviting, you need someone to meticulously track your most important details, or you

need someone to jump in and help you get a job done, I’m that someone. I am ready

to put my energy and experience to work for you!

After considering my qualifications, I hope you agree that I would be an asset to your

team. It would be a pleasure to meet face-to-face to discuss your office needs and to

answer any questions you might have about my qualifications. Please call me at your

earliest convenience. I can be reached at 651-***-****.

I thank you in advance for your time and consideration.

Best Regards,

Valerie Pasquale

Enclosure: Resume

VALERIE PASQUALE

5421 S. FEDERAL CIRCLE, APT. J304 • LITTLETON, CO 80123

651-***-**** • ezmfgz@r.postjobfree.com

_____________________________________________________________

SUMMARY

Dependable, dedicated Administrative Assistant with more than 11 years experience

providing a wide range of support services in diverse settings. Organized, efficient

multitasker with an innate ability to make everyone feel comfortable and welcome. Able

to self-teach office tasks, including customized computer programs. Willingness to do

what it takes to get the job done.

STRENGTHS INCLUDE

Phones ı Reception ı Scheduling ı Billing ı Accounts Receivable

Insurance Claims ı Inventory ı Ordering ı Payroll Prep

PROFESSIONAL EXPERIENCE

OFFICE MANAGER/PATIENT CARE COORDINATOR

Complete Chiropractic ı Lakewood, CO 2010-2011

A two-professional suburban chiropractic office that serviced approximately 200 patients a

week.

Answered and responded to all in-coming calls approximately 65 calls per day.

Greeted, seated and cleaned all rooms after appointments about 60 patients a

day. Prepared patients for appointments by applying heat packs, stim pads or

starting traction.

Scheduled 200 appointments a week, made reminder calls for all scheduled

appointments and followed up with those who missed appointments.

Entered payments daily, ran statements and personally mailed 100 billing

statements weekly.

Submitted insurance claims for 50% of clients and communicated regularly with

attorneys for approximately 10% of clients. Obtained preauthorization for necessary

self-care equipment.

Made daily bank deposits of nearly $5,000.

Continually monitored inventory and ordered equipment and supplies as needed.

Prepared and submitted payroll to an outside vendor weekly.

OFFICE MANAGER/PATIENT CARE COORDINATOR

PERFORMANCE CHIROPRACTIC & REHAB ı VADNAIS HEIGHTS, MN 2007-2009

A two-professional suburban chiropractic office that serviced approximately 100 patients a

week.

Answered and responded to all in-coming calls approximately 30 calls per day.

Greeted, seated and cleaned all rooms after appointments about 25 patients a

day. Prepared patients for appointments by applying heat packs, stim pads or

starting traction.

Scheduled 100 appointments a week, made reminder calls for all scheduled

appointments and followed up with those who missed appointments.

Entered payments daily, ran statements and personally mailed 80 billing statements

weekly.

Submitted insurance claims for 50% of clients and communicated regularly with

attorneys for approximately 10% of clients. Obtained preauthorization for necessary

self-care equipment.

Made daily bank deposits of nearly $2,000.

Continually monitored inventory and ordered equipment and supplies as needed.

Prepared and submitted payroll to an outside vendor weekly.

Cleaned, washed windows, dusted and vacuumed all office spaces, including front

desk, client reception area, traction room, two adjustment rooms, doctor’s office, lab

and bathrooms.

SECRETARY

RIVER FALLS HEATING, INC. ı RIVER FALLS, WI 1997-2006

An independent Lennox dealer and commercial and residential heating and cooling contractor in

a fast-growing suburb of the Twin Cities.

Answered and routed approximately 40 calls per day.

Planned and scheduled 4 or 5 service technicians daily.

Billed an average of $40,000-$50,000 each week. Received and entered payments.

Continuously monitored equipment and supplies and ordered as needed. Ordered

special parts as needed an average of 10 parts daily.

Submitted an average of 15 rebates and 10 warrantee claims each week and

monitored responses to ensure compensation was received.

Maintained records for up to 15 employees, including time worked, vacation, training

and injury.

Oversaw hazardous materials policies and procedures.

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