Manager Administrative Assistant
Resume:
VALERIE PASQUALE
**** *. ******* ******, ***. J**4 • LITTLETON, CO 80123
651-***-**** • *******@*****.***
______________________________________________________________________________
Dear Sir/Madam:
Please accept this letter and my resume as an expression of interest in joining your
team. I am seeking a position as a receptionist, secretary or office manager in a
small business setting.
With more than 11 years of experience in diverse office settings, I would be a
valuable addition to your staff. I am dependable, dedicated and willing to take on the
tasks necessary to make your business a success. Some of my strengths are as
follows:
Phones
Reception
Scheduling
Billing
Accounts Receivable
Insurance Claims
Inventory and Ordering
Payroll Prep
Whether you’re looking for someone to make your reception area comfortable and
inviting, you need someone to meticulously track your most important details, or you
need someone to jump in and help you get a job done, I’m that someone. I am ready
to put my energy and experience to work for you!
After considering my qualifications, I hope you agree that I would be an asset to your
team. It would be a pleasure to meet face-to-face to discuss your office needs and to
answer any questions you might have about my qualifications. Please call me at your
earliest convenience. I can be reached at 651-***-****.
I thank you in advance for your time and consideration.
Best Regards,
Valerie Pasquale
Enclosure: Resume
VALERIE PASQUALE
5421 S. FEDERAL CIRCLE, APT. J304 • LITTLETON, CO 80123
651-***-**** • *******@*****.***
_____________________________________________________________
SUMMARY
Dependable, dedicated Administrative Assistant with more than 11 years experience
providing a wide range of support services in diverse settings. Organized, efficient
multitasker with an innate ability to make everyone feel comfortable and welcome. Able
to self-teach office tasks, including customized computer programs. Willingness to do
what it takes to get the job done.
STRENGTHS INCLUDE
Phones ı Reception ı Scheduling ı Billing ı Accounts Receivable
Insurance Claims ı Inventory ı Ordering ı Payroll Prep
PROFESSIONAL EXPERIENCE
OFFICE MANAGER/PATIENT CARE COORDINATOR
Complete Chiropractic ı Lakewood, CO 2010-2011
A two-professional suburban chiropractic office that serviced approximately 200 patients a
week.
Answered and responded to all in-coming calls approximately 65 calls per day.
Greeted, seated and cleaned all rooms after appointments about 60 patients a
day. Prepared patients for appointments by applying heat packs, stim pads or
starting traction.
Scheduled 200 appointments a week, made reminder calls for all scheduled
appointments and followed up with those who missed appointments.
Entered payments daily, ran statements and personally mailed 100 billing
statements weekly.
Submitted insurance claims for 50% of clients and communicated regularly with
attorneys for approximately 10% of clients. Obtained preauthorization for necessary
self-care equipment.
Made daily bank deposits of nearly $5,000.
Continually monitored inventory and ordered equipment and supplies as needed.
Prepared and submitted payroll to an outside vendor weekly.
OFFICE MANAGER/PATIENT CARE COORDINATOR
PERFORMANCE CHIROPRACTIC & REHAB ı VADNAIS HEIGHTS, MN 2007-2009
A two-professional suburban chiropractic office that serviced approximately 100 patients a
week.
Answered and responded to all in-coming calls approximately 30 calls per day.
Greeted, seated and cleaned all rooms after appointments about 25 patients a
day. Prepared patients for appointments by applying heat packs, stim pads or
starting traction.
Scheduled 100 appointments a week, made reminder calls for all scheduled
appointments and followed up with those who missed appointments.
Entered payments daily, ran statements and personally mailed 80 billing statements
weekly.
Submitted insurance claims for 50% of clients and communicated regularly with
attorneys for approximately 10% of clients. Obtained preauthorization for necessary
self-care equipment.
Made daily bank deposits of nearly $2,000.
Continually monitored inventory and ordered equipment and supplies as needed.
Prepared and submitted payroll to an outside vendor weekly.
Cleaned, washed windows, dusted and vacuumed all office spaces, including front
desk, client reception area, traction room, two adjustment rooms, doctor’s office, lab
and bathrooms.
SECRETARY
RIVER FALLS HEATING, INC. ı RIVER FALLS, WI 1997-2006
An independent Lennox dealer and commercial and residential heating and cooling contractor in
a fast-growing suburb of the Twin Cities.
Answered and routed approximately 40 calls per day.
Planned and scheduled 4 or 5 service technicians daily.
Billed an average of $40,000-$50,000 each week. Received and entered payments.
Continuously monitored equipment and supplies and ordered as needed. Ordered
special parts as needed an average of 10 parts daily.
Submitted an average of 15 rebates and 10 warrantee claims each week and
monitored responses to ensure compensation was received.
Maintained records for up to 15 employees, including time worked, vacation, training
and injury.
Oversaw hazardous materials policies and procedures.
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