Sales Customer Service
Resume:
Nicholas Kemmerle
Chicago Il. 60634
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Career Objective
To aggressively prospect, maximize sales, and provide exemplary customer service. Quota surpassing sales representative with a history of exceeding employer expectations across diverse industries enjoys talking to people and establishing long-term, loyal
customer base. Persuasive communicator; use consultative selling skills to identify opportunities,
overcome objections, build relationships and turn cold canvassing into sale. Tenacious negotiator and closer; adept in conveying the benefits/services and generating customer interest, quickly learn, master and sell new product offerings.
Skills
Account Acquisition
Cold calling & Telephone sales
Business-to-Business & Business-to-Consumer sales
Lead qualification and generation
Professional Experience
Mortgage Specialists of Illinois-Lombard, IL
Marketing Manager/Telemarketing Representative, May 2008-October 2011
Initiate and close sales for a leading mortgage company expand customer base within Chicago, IL.
Build relationships with homeowners.
Served as integral member of that team that delivered single year sale increase.
Consistently exceeded 300 cold and follow-up calls weekly, earning recognition as one of the top reps based on call volume.
Awarded" Rep of the Year" for sales, service, and relationship-building excellence.
Residential Loan Centers of America- Des Plaines, IL
Telemarketing Representative/Team Leader, May 2006-May 2008
Solicited business for a major mortgage lender.
Built positive relationships with customers and grew account base within territory.
Gained marketer of the year award for outstanding sales achievement in 2007.
Earned "Sales Performance Award” for total sales in 2007.
Education
Job Corps-Chicago, IL
Business Office Technology Certificate-December 2001
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