Receptionist
Resume:
Louise Rianne L. Barredo
Block * Lot ** Forest Hills Subdivision
Mansilingan, Bacolod City
*******************@*****.***
Objective
To obtain a position where I can effectively utilize my communication skills, professionalism and training and work experience
To provide excellent customer service
Skills and Abilities
Communication Skills – written and verbal skills with proper use of grammar and pronunciation
Interpersonal Skills – can get along well with co-workers and supervisors
Leadership Skills – can lead or motivate others to accomplish tasks and attain goal
Flexibility – can work under pressure and open to new ideas or feedback
Customer Service – can deal with different types of people giving satisfactory service
Technical Skills – typing skills, proficiency in MS Word, MS Excel and MS PowerPoint
Educational Background
Tertiary University of St. La Salle Bacolod City Hospitality Management 2007 – 2009
On-Job-Training 21 Restaurant
21st Lacson Street
Bacolod city October 2008 –February 2009
Colegio San Agustin Bacolod City
Computer Secretarial
2004 - 2006
Secondary St. Mary Mazzarello School Victorias City 2000 – 2004
Primary St. Roch Academy
Manapla 1994 – 2000
Work Experience
ACREDITAR LENDING CORPORATION
Cabahug Street Barangay Zone 3 Cadiz City June 2011 to present
Cashier
Receives payment from client
Double checks ATM withdrawals
Releases pension loans, salary loans, business loans
Prepares cash and checks for bank deposit
TRANSCOM
Lopue’s South Square Barangay Tangub Bacolod City October 2010 – June 2011
Customer Service Representative
Answers customer’s inquiries
Process catalogue orders for customer
Creates and updates customer’s information
Books services for technician to do on-site repairs for major home appliances
Provide basic troubleshooting steps for major appliances
Warm transfer customer’s call to Tier 2 agents for further assistance
ACREDITAR LENDING CORPORATION
2nd Floor EL Court Building 1st Street Lacson Bacolod City November 2009 – October 2010
Front Office Agent/ Front Liner
Welcomes prospective clients/pensioners
Checks client’s/pensioner’s information for loan eligibility
Assess client’s/pensioner’s documents
Receives pensioners loan, salary loan, and business loans application
Checks with PLAN (Credit Association) if client has pending loans with other lending companies
Forwards successful applications to accounting officer for loan processing
PENSION BACOLOD AND RESTAURANT
No. 27 11th Street Bacolod City June 2006 – December 2006
Front Desk Clerk
Welcomes and greets guests
Assists guests with their needs or inquiries
Answers telephone calls for reservations and other inquiries
Assists guests for check-in and check-out
Character References
Jan Erik S. Villa
SEARS Direct & PRS Product Trainer
TRANSCOM
Bacolod City
Francis Lim
SEARS Direct Operations Manager
TRANSCOM
Bacolod City
Michael Villanueva
Ticket Freight Clerk
PHILIPPINE AIRLINES
New Bacolod-Silay Airport
Anna Marie Dayoday
Manager
ACREDITAR LENDING CORPORATION
Bacolod City
708-8145
Mrs. Fe Remetio
Owner
PENSION BACOLOD & RESTAURANT
Bacolod City
434-7065
Contact this candidate