Business Analyst, Project manager, PeopleSoft Developer

** ***** ** ********** ** Information Technology, specialized in business process analysis, use case documentation, client and team coordination, creation and tracking of project plans/schedule, acceptance testing, managing support & implementation projects, configuration audits, user training.

• Formulate and define system scope and objectives using knowledge of information technology and industry knowledge/requirements.

• Act as a liaison between stakeholders and technical solutions/support groups, using strong communication skills to elicit, document, analyze and validate business processes, systems, and solution requirements.

• Document requirements specifications using life cycle methods, processes and tools. Support requirements management and change management processes. Excellent inter-personal communication and extensive client interface skills

• Strong in Project Initiation, Planning, Execution, Control, Managing support activities, Scope Management, Development and many other tasks.

• Experience in highly scalable application development spanning various phases of project life cycle, right from inception till closure.

• Technologies like Lotus Domino, Oracle, Replica action, Crystal Reports

• Experience in Web technologies like JAVA JavaScript, HTML, and DHTML

• Use case documentation with Design tools like Data flows UML, Rational Rose

• Additional skills of using Replica action, ODBC, DECS / LEI with RDBMS backend for data storage and retrieval as well as Crystal report 9.0

Education • PMP (Project Management Professional) 2010

• GNIIT Diploma in IT, 2000

• Microsoft Certified Professional (MCP) in VC++, Visual Basic and SQL in 2000

• MSC in IT from Karnataka Open University, 2004

• IBM R6 Certified Lotus Professional (CLP) with IBM/Lotus Software 2005

• Commerce Graduate from Mumbai University, 1999

Organizational Experience

9/2007 – 07/2009 (USA)

10/2003 – 09/2006 (India) Business Analyst KPIT Infosystems Inc, USA

Key Responsibilities • Understanding the business domain, Gathering customer requirements, Use case documentation

• Involved in client and team coordination, creation and tracking of project plans/schedule, managing support activities. Creation of high level design for new development activities, configuration audits

• Gathered requirements and re-engineered the previously manual processes. Change analysis process, pre implementation and post implementation support, Authored and delivered user acceptance testing.

Client – Cummins Inc. USA

Title – JVK Pricing project

Description –Cummins generates new part prices for each customer based on Market conditions, fright charges, currency rates, packaging charges, shipping charges etc. This is an application to automatically generate the Part prices for each customer based on the available supplier quote information followed by critical approval process. The process also takes care all the errors and exceptions while generation of Part prices. Once the part prices are approved in the system it will be published to all customers for future Part order processing.

Title – EBU Supply Chain Management, IT Support

Description –WWkitting application – Change Management System is a tool to improve efficiency of the existing business processes and supporting systems for managing change of customer(JVs) part information; namely price, source, MOQ, SPQ and lead time.

Through this application all Cummins JVs can view part price data, generate part prices, manage kit information and kit prices.

Title – Dealer Authorization System

Description- A service accessibility work group was formed during 2004 to determine how Cummins could improve service capabilities both during new engine launch and through product maturity. It was to capture service provider capability world-wide and create standardized certification guidelines. These same goals are shared by the business entities.

Title – Cummins Review database

Technologies - Domino R5, LotusScript, @Formulae

Description - This application is redesign to automate the process of filling the various issues faced with Cummins engine and their action points to solve the issues. Through the application user can start initialing the meeting to gather all the key users to discuss and capture engine issues and collectively take steps to resolve the issue.

Title – Engine Business Unit, IT Support

Technologies – Domino R5, LotusScript, @Formulae, Replica action, LEI, Crystal Reports, Oracle, Remedy System (Problem Management and Change Management)

Description: EBUIT Application Services Notes Group provides the production support and bug fixes, enhancements to functionality, feature upgrades (for products), adding new interfaces and restructuring of codes and updating user accesses.

10/2006 05/2007 Sr. Associate Cognizant Ltd.

Key Responsibilities • Gathered requirements and re-engineered the previously manual processes. Authored and delivered user acceptance testing. Provided post-launch support.

• Involved in creation and tracking of project proposal & project plans/schedule, resource allocation, managing support activities.

• Use case documentation with Analysis Techniques such as Data flows, Charts, Rational rose

• Understanding the business domain, customer requirements

• Proposal creation, estimation, Team management

• Conceptualize, Architect and Model systems

• Managing support activities and Project Reviews (code, documentation)

• Quality deliverables as per the CSV Standards

Client – Kimberly Clark, at Atlanta USA

Title – KC – HC Notes Support

Technologies - Domino R6.5, Lotus Script, Oracle, Notrix

Description – The project includes 5 major Health care applications which required the production support and bug fixes, enhancements, code restructuring and user security.

Client – Florida Power & Light

Title – FPL

Description – FPL’s transmission assets consist of mainly Line and Station assets which in turn consist of critical equipments and components and Vegetation Assets. Planning and scheduling of maintenance activities along with timely maintenance of these assets is the main target of this application. The key focus of the system is to provide a common application for updating Asset Inventory across Lines, Stations and Vegetation Management. Also serve as the field work management and field work execution tool across these three functional areas.

4/2001 – 6/2003 Sr. Technical Executive Nexstep InfoTech Private Ltd.

Key Responsibilities Worked as Sr. Technical Executive on Lotus R5 and Web related projects.

System Study, Designing system architecture, Preparing project plan, Low/High Level design documents (coding specs etc), Estimation, Development, Coordination with client, Team handling, Implementation of project etc.

My role was to study the client’s requirements, design the solution, develop & coordinate with the team, ensure quality of the deliverables and train the end-users.

Client – Tata Consulting Engineering

Title – TCE HR

Technologies – LotusScript, @Formulae, SQL, Crystal Reports,

Description -The Project covers the following modules, Employee Information, Leave, Travel, Performance Management, Transfer, Training, Recruitment process etc. The project consists of both Lotus Notes and Web interface. Also, data is interfaced with SQL server through online integration with the applications from where data is shared between multiple applications on multiple platforms.

Client – Maybank (Kuala Lumpur, Malaysia.)

Title – e-SPI

Technologies – LotusScript, @Formulae, JavaScript, HTML, Archiving, Replication

Description - This Project involves providing a system for Document Management for the various Standard Practice Instructions documents being authored and published by Maybank. The Project also involves migration of existing hardcopy data to the e-SPI Software through Scanning/OCR. It also provides the features like Versioning, Check-In/Check-Out, Archiving, Access Control, Document Production Control, etc.

Client – Castrol Ltd.

Title – New Product Introduction

Technologies – Domino 4.6, Lotus Script, Lotus Notes formulae

Description - The software provided at Castrol, a tool for managing projects, resources, generating tasks for the projects, tracking the status of these tasks, recording minutes, having online discussions and comprehensive reporting in terms of bubble charts and more. This system is to track the task execution of the new projects started at Castrol.

Client – MayBank. (Kuala Lumpur, Malaysia.)

Title - PROMAN (Property Management System)

Description –The system manages all Assets, Purchases and General Services of the MayBank (which is the biggest bank in Malaysia).

It streamlines internal processes to provide better service to employees and to reduce costs. This impacts the process of purchasing, vendor selection, security management, vehicle management, asset management, inventory management and property related billing and agreements.

9/2000 – 3/2001 Domino Developer Atcom Technologies ltd.

Key Responsibilities Worked as Domino Developer on Lotus R5 and Web related projects.

Duties System Analysis, coding, Preparing Low/High Level design documents (coding Specs etc).

Client – Atco Weighing Solutions Ltd.

Title – Customer Relationship management

H/W, S/W & Platform – Domino R5 Server, Lotus Notes 5.0, Java Script, HTML

Description – It is to provide online information, cater to their needs in much improved and in turn build a strong bond for repeated business for any and every product available in the market. It would track and monitor calls of the customer related to any of the products.

4/2000 – 8/2000 Project Trainee HCL Info systems Ltd.

Key Responsibilities Worked as Project Trainee in Domino-R5 Web related projects.

Duties coding, Preparing System documents etc. Setting up guidelines for System Documentation etc.

Client HCL Info System Ltd.

Title – Project tracking database

H/W, S/W & Platform – Domino R5 Server, Lotus Notes 5.0, Java Script, HTML

Description: Developed Web enabled application to track all on-going projects in HCL with scheduling, resource information, client information and billing information. It is used to create reports in excel for project analysis and tracking schedule.

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