Manager Customer Service
Resume:
EVER A GARCIA
Corona, California 92881
Phone: 951-***-****
E-Mail: ****.******@*******.***
Summary
Summary of Experience Bi-Lingual Manufacturing Manager with an extensive background in Lean Manufacturing practices and principles:
Plant Management, Quality, Process Improvement,
Continuous Improvement, Kaizen, Kanban, Value Stream Mapping, EBITDA, Forecasting, Operating Metrics, Preventative Maintenance, Waste Reduction, Budgets, Safety Program, Microsoft Office& Access, Crystal Reports
SPECIALIZED TRAINING AND CERTIFICATIONS
ISO Auditor Certification
TWI Training Certification
Job Instruction Training
Behavioral Based Safety Training
Experience
April 2007 to May 2012
Exopack Ontario, California
Plant Manager
A plastics extrusion plant with 89 employees manufacturing a flexible packaging product line.
Responsible to the multi-site General Manager for full P&L responsibility and the day-to-day activities of the plant including the Plastics Recycling Department.
Implemented a safety program.
Net Result: Reduced incident rate from 9.32 to 1.3 TIR and 0 LTIR.
Successfully implemented a new ERP system.
Increased EBITDA from $1,900,000 in 2007 to $4,200,000 in 2011 by focusing and improving the plants Key Performance Indicators.
Increased Sales from $19,500,000 in 2007 to $29,300,000 in 2011 by focusing on customer service and improved customer relationships.
???Implemented GMPs resulting in certification from the FDA as a ???Certified Manufacturer of Single Service Products??? for the plant.
???Implemented a plant- wide Continuous Improvement program. Net Result: A reduction in waste from 9.8% to 6.7% and increased overall productivity from 67% to 98%.
March 2006 to March 2007
Covalence Specialty Products Santa Fe Springs, CA
Production Manager
Responsible to the Plant Manager for the operation of the production and
maintenance departments.
???Implemented a safety program that resulted in the reduction of incident rate from 4.99 to 2.4
Recordable Incidents.
???Increased production efficiencies by 19% by focusing on each line's extrusion rate.
???Stabilized the workforce reducing turnover from 5.88 to 1.17 and a reduction in temporary labor.
???Reduced scrap from 13% to 7% in the first 6 months.
???Wrote and implemented a Preventative Maintenance program for all machinery.
July 1987 to December 2005
AMCOR Sunclipse Brea, California
Operations Manager
Operations Manager ??? Brea, California Plant: (2001 - 2005) Responsible to the Division Manager for the overall budgeting process as well as the efficient and safe operation of the production, maintenance, shipping, and design departments.
???Managed and updated the cost manual.
???Reduced waste from 5.2% to 2.7%. Net Result: Achieved monthly savings of $25,000.
???Increased production labor efficiencies by 23.3%. Net Result: Added an additional $18,000 to the bottom line every month.
Quality Manager ??? Alhambra, California Plant: (1996 - 2001) Responsible to the Division Manager for the maintenance of the ISO 9001 Quality Management System.
???Successfully upgraded the Quality Management System from ISO 9001:1994 standard to
the ISO 9001:2000 standard.
???Reduced credits from $525,000 to $135,000 per year.
Planning Manager ??? Alhambra, California Plant: (1987 ??? 1996) Responsible to the Division Manager for scheduling work hours at each machine center in accordance with the budget, managing the overall workflow through the plant, and the on-time delivery of the plant. 8 direct reports including purchasers, schedulers, and technical staff.
Education
2013 University of La Verne La Verne, CA
MBA Finance
2006 University of La Verne La Verne, California
Bachelor of Science Degree Business Administration
Languages
Bi-lingual English and Spanish
Professionally Fluent
Contact this candidate