Customer Service Human Resources

Selecia Pugh

**** ****** **** **.

Fairburn, GA *0213,

(678)-326- 7772

**************@*****.***

OBJECTIVE: To secure an Administrative/Customer Service position with a progressive, innovative company where my skills and experience can be utilized to the fullest.

EXPERIENCE:

TMX Finance(Titlemax)/Customer Service Representative, Atlanta, GA (2011-Present)

• Make daily bank deposits, accept customer payments, process vehicle liens, increase store profitability through customer relationship development, community involvement and marketing. Determine loan values based off of a comprehensive vehicle appraisal, manage customer accounts and ensure that payments are made in a timely manner

Advantage Counseling Services/Community Support Specialist, Atlanta, GA (2011-Part time)

OneSource Talent/Receptionist Specialist, Atlanta, GA (2010-2011)

DSW (Designer Shoe Warehouse)/Customer Service Specialist, Atlanta, GA (2009-2010)

Olive Garden/Hospitality Specialist/Customer Service, Newnan, GA (2005 – 2011)

Hibbett Sports/ Sales Associate& Customer Service, Newnan, GA (2003-2006)

The Doctor’s Office/ Medical Administrator, Newnan, GA (1999-2000)

Summary of Qualifications:

40+WPM, Proficient with various software including: Windows Vista, XP, Salon Iris, BluePay, Nexus, NCR, MICROS, PeopleSoft, Payroll, Appraisals, Billing, Collections, Basic Accounting, Multi-phone line, Cash Handling, Insurance Verification, Client Check-In, WordPerfect, PowerPoint, Outlook, Excel, Adobe, Social Services, Customer Service, Fax, Copy machine, Filing, Organized, Mail, Data Entry, Memos, Proposals, Recommendation letters, Multi-tasking, Human Resources, Training, Recruiting

Education

Clayton State University, 2008-2010, B.S. Customer Relations, Minor: Communications

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