Customer Service/General Labor

Bobby Banda

________________________________________

***** ****** ***** ******** *****, Porter, Texas 77365

Cell: 281-***-****

Profile: I am a highly motivated, resourceful, solution-focused employee recognized for “going the extra mile,” and taking the initiative to always improve in the areas of personal development and skill level. I have the ability to perform multiple tasks simultaneously and work effectively in high stress environments.

Professional Experience:

Assistant Helper – Night Shift

March 2011 to June 2011

Jobs-Amst – Houston, Texas

Duties Include:

• Assist in maintenance

• Assist in painting

• Assist in cleaning

Customer Service Representative – I.T. Support

January 2010 to February 2011

Internet America – Houston, Texas

Duties Include:

• Assist customer with their internet issues

• Assist customer with telephone line connection problems

• Assist customer with their website

• Assist customer with their AP and IP address

• Assist customer in submitting work order for repair of disconnected service

• Assist customer in connecting with alternative radio tower

Customer Service Representative – Submit Orders

September 2009 to September 2010

AT&T – Houston, Texas

Duties Include:

• Communicate with customer through E-Chat online

• Receive customer service telephone calls to assist with their account

• Send information regarding the customer Bill and Terms

• Make sales calls to old and new customers

Sales Representative – Vendor Merchandiser

October 2001 to May 2009

Home Depot – Houston, Texas

Duties Include:

• Product Knowledge

• Sale and Buy Backs

• Return and Call Backs

• New Store Set Up and Old

• Restock Shelves and Price Labels

• Customer Service

• Reset and Put Up New Signs

• Build Displays

• Train New Hires

• Work Portable Computer

• Store Computer Systems

Sales Representative – In-Bound and Out-Bound Calls

May 1998 to July 2001

MCI – Houston, Texas

Duties Include:

• Call old customers and try to get them back as a customer

• Received calls that came in on the phone lines and assist customer with the feature and the benefits of the plans and feature we offered to our customers

Education:

High School Diploma

Pasadena High School

Pasadena, Texas

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