Customer Service Management

Maarten Fuller Box ****, Fairplay, CO *****

507-***-**** exrc54@r.postjobfree.com

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Objective To obtain employment at Marriott’s Mt. Valley Lodge as a Recreation

Attendant in Breckenridge Colorado.

Education Bachelor of Science, Recreation Parks & Leisure Services May 2009

Resource Management and Leisure Planning and Management emphasis

Minnesota State University, Mankato – Mankato, MN

Relevant Management of Park and Recreation Facilities Public Land Use Policies

Coursework Commercial Recreation and Tourism Legal Processes in RPLS

Administration of Leisure Time Programs Park Systems and Planning

Wildlife as a Recreational Resource Recreation Vehicular Safety

Experience Transportation Specialist November 2009 – April 2011

Town of Snowmass Village Transportation Department

Provided customer service to all guests who visited the village.

• Coordinated between drivers in order to get guests to their desired location

• Helped fill in when any drivers were sick or needed time off

• Performed safety evaluation pre-check to make sure the vehicle was in operating condition

Doug Fuller Construction April 2003- October 2010

Sherburn, MN 56171

• Helped with daily preventative maintenance

• Operated heavy equipment on a daily basis

• Conducted a variety of installations, including water and sewer lines

• Used a laser to make sure all dirt work was done to grade and code

Visitor Use Assistant April 2009 – August 2009

Yellowstone National Park, North Gate Entrance

• Provided customer service to all guests who entered the Park

• Collected fees from guests who entered the park

• Helped anyone who wanted Special needs passes or back country passes

• Calculated money collected during the day and deposited into safe.

Oak Island Resort May 2008 – August 2008

Lake of the Woods

• Provided customer service to all guests on the island

• Collected fees from guests who were staying on the island

• Performed daily maintenance, including filleting fish, building decks and board walks, cleaning boats and fixing anything that needed to be fixed

• Suggested places for fishermen to go catch the big one

Special PC & Apple Microsoft Office software

Skills Colorado Class B CDL

Great Public relation skills

Teamwork and leadership skills

Very strong Work Ethic

Honors/ Deans List 2008 - 2009

Activities ski and snowboard club 2006 – 2009

Inter - mural basketball, football and softball 2007 – 2009

All Conference Baseball 2001 - 2002

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