Customer Service Medical Assistant
Resume:
Caroline Powell
Bellwood, *****, Illinois, US
Mobile Phone: 708-***-****
Secondary Phone: 708-***-****
E-mail: ************@*****.***
OBJECTIVE
To provide quality healthcare. To be a vital link in a number of chains. To make a difference.
WORK EXPERIENCE
Phlebotomy Instructor
July 2010 - present
Healthcare Inservices | Lombard, IL
Healthcare Services
Covered saftey, osha, bloodborne pathogens, sharps saftey,ppe,customer service, etc............
I teach the phlebotomy program and prepare students for state certification. I assist in finding employment as a phlebotomist.
I teach and prepare students for work as phlebotomists.
Phlebotomy Floater/specalist
August 2007 - present
Labcorp of America | Elmhurst, IL
Healthcare Services
Travel to various patient service centers, physicians offices, nursing homes, assisted living facilities performing various phlebotomy procedures.
Data entry, customer service, drawing and processing blood samples and other body fluids. I am also a drug and alcohol technician. We also do dna and other types of testing.
Phlebotomy Instructor
January 2006 - present
Condensed Curriculum International | Fairfield, NJ
Healthcare Services
Covered saftey, osha, bloodborne pathogens, sharps saftey, customer service, etc............
I teach the phlebotomy program and prepare students for state certification. I assist in finding employment as a phlebotomist.
Phlebotomy Float,
Phlebotomist/Group Leader
February 2001 - November 2006
Quest Diagnostics, Inc | Wood Dale, IL
Hotels and Lodging
Payroll/Kronos, OSHA inspections, scheduling for 20 employees and 12 locations, troubleshooting patient/customer inquiries, scheduling continueing education classes, data entry, training new employees, retraining employees, and drawing and processing blood.
Drug and Alcohol Collector/Trainer
April 2000 - October 2002
Hesc | Sarasota, FL
Government and Military
I go to various locations collecting urine and alcohol samples. I train all new employees according to the Federal Department of Transportation's protocol. I am a certified Drug Screen and Breath Alcohol Technician.
Phlebotomist
August 2000 - February 2001
Intelistaf Healthcare | State:IL
Healthcare Services
Contracted to Quest Diagnostics as a phlebotomist. Drawing blood, processing samples, drug screens, and customer service.
Medical Assistant/Phlebotomist
February 1999 - February 2000
Rheumatic Disease Center | State:IL
Healthcare Services
Drawing blood for lab tests, I escorted patients to examination rooms, vitals, gave injections as needed, maintained patients charts, assisted Physician's with cortisol injections/setup, processed sample,renewed prescriptions with pharmacy and charting.
Patient Care Tech II
August 1998 - February 1999
Loyola University Hospital |
I drew blood for cardiac and tele unit. I assisted with codes as needed. I provided patient care. I did ekg's, etc...
EDUCATION
Certification,
0 - I have not graduated
Loyola University | Maywood, IL
Phlebotomy Registration
Phlebotomy Certificaton
Ekg Certification
SKILLS
phlebotomy
Expert
Can operate various equipment in healthcare
Expert
PROFESSIONAL MEMBERSHIPS / AFFILIATIONS
Board of Registry
REFERENCES
Denise Thomas
Phlebotomy Supervisor, Quest Diagnostics
Professional
Dana Roberson
Phlebotomist, Quest Diagnostics
Personal
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