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Customer Service Quality Control

Location:
Richmond, IN, 47374
Posted:
October 29, 2012

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Resume:

Wendi Claywell

**** ***** **** **. ~ Richmond, IN ~47374

Cell: 765-***-****)

exa197@r.postjobfree.com

CAREER OBJECTIVE: To provide leadership for all activities involving customer service and other administrative functions.

SUMMARY A detailed-oriented, organized individual with progressive insight within the team environment. Possess strong interpersonal skills and effective communication, written and oral. Demonstrates adaptation to project changes related to scope, schedule, workflow, to system utilization.

Core Competencies

• Proven ability to critically appraise scientific information and to target written and oral communications to a range of audiences. Superb understanding of statistical approaches used in assay development and results processing.

• Leads waste reduction and process improvement activities.

• Expertise in the retrieval and analysis of relevant literature, and proficiency in presenting a case. Solid ability of Conceptual thinking, and proficiency in networking.

• Direct the improvement efforts for manufacturing processes to assure the quality of Operation’s products and services.

• Assistance in maintaining compliance with all local, state and federal safety regs.

• Displays a solid understanding of computer systems, interfaces, software, and IT function

Professional Experience

Hills Pet Nutrition, Richmond, IN Sept 2011 – Feb 2012

Lab Technician, Quality Control

• Communicates with suppliers about testing procedures, data results and analysis; maintains up-to-date knowledge of testing procedure requirements and works with outside supplier.

• Perform microbiological testing and inspection of raw materials, in-process and finished product in accordance with the Quality plan and standard procedures.

• Supports plant achievement of KPIs (Key Performance Indicators) and meeting internal regulatory requirements.

Richmond Medical Center, Richmond, IN 2005-2010

Medical Lab Technician

• Tests on bacteria, parasites and other microorganisms. Sterile procedure, microscope

• Prepare samples and reagents for testing according to laboratory policies.

• Responsible for the interpretation and reporting of all test results for lab policies.

• Familiar with HIPAA, JCAHO and other regulations that impact hospitals and clinics

Education and Professional Training

Indiana University, Bloomington, IN

Bachelor's degree in Biology

Associate’s degree in Chemistry

School of Radiologic Technology, Reid Hospital School of Radiology



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