Real Estate Customer Service

KIM W. PETERSEN

PO Box ****

303-***-**** Brighton, CO 80601 ex2sco@r.postjobfree.com

LAND ANALYST, RIGHT-OF-WAY, LEASE ANALYST

Driven to achieve goals and overcome obstacles, confident, highly energized, effective and persuasive communicator with strong interpersonal and management skills for the insurance and home appraisal industries. Recognized for a successful track record of accuracy, expert industry knowledge, dedication, and a sound business sense. Looking to apply winning strategies and a passion for achievement to the next opportunity.

• Highly experienced and successful entrepreneur recognized for consistently achieving and exceeding financial goals. Frequently selected to resolve challenging consumer issues and rapidly develop solutions based on product knowledge and a customer-centric attitude.

CORE COMPETENCIES

Pre-Purchase Home Inspection • Claims • Client Relationship Management • Customer Service • Safety Management • Real Estate • Residential • Commercial • Property • Market Data • Insurance • Adjuster

Carriers • Replacement Cost • Liability • Risk Management • Mechanical Systems • Analysis

Vacant Land • ACI Appraisal • Multifamily • Valuation Process • Financial Reports

Single Family Homes • Xactimate • Marshall Swift Valuation Cost Estimating Software

CCC Pathways Auto Estimating Software

Texas All-lines Adjuster License • Mapping • Condominiums

EXPERIENCE

PETERSEN APPRAISAL CO. Denver, CO 1991 - 1996, 1998 - Present

Independent Fee Appraiser and Pre-Purchase Home Inspector

Entrepreneurial provider of detailed and timely analysis, appraisals, and appraisal reviews of real estate, mountain resort communities, and commercial and residential properties for mortgage companies, banks, individuals and governmental entities. Recognized Subject Matter Expert who led pre-purchase inspections for prospective buyers focused on ensuring safety and mechanical systems compliance.

• Recognized for generating relevant market data and replacement costs while accurately estimating physical depreciation and economic obsolescence on property improvements.

• Driver of detailed financial analysis on real property sales contracts. Evaluated leases and financial reports on commercial property valuations.

APPRAISAL ENHANCEMENT SERVICES, OUSLEY INC. Walnut Creek, CA 1996 - 1998

Review Appraiser

Respected professional that generated geographically specific and valid desk and field reviews used to determine the accuracy and validity of residential property analysis.

SUMMIT COUNTY ASSESSORS OFFICE Breckenridge, CO 1986 - 1991

Chief Appraiser

Primary Point of Contact who reviewed four (4) other Appraisers analysis of the biennial ad valorem real estate tax appraisals. Accurately appraised commercial property, vacant land, and challenging residential properties.

PROFESSIONAL APPRAISAL COMPANY Arlington, TX 1984 - 1986

Appraiser/Review Appraiser

Valued Supervisor who ensured the quality of work done by teams of up to twelve (12) data collectors, junior appraisers and staff appraisers who were working on projects in Oklahoma and Wyoming. Focused on accuracy and compliance with accepted appraisal guidelines. Concurrently mapped all parcels of real property in Muskogee County, OK.

EDUCATION and PROFESSIONAL DEVELOPMENT

Bachelor of Science Business Admin., Finance Relevant Courses Completed

University of Phoenix Xactimate Training

CCC Pathways Training Scoping Procedures Assoc. of Science, Architectural Drafting and Estimating 530, Advanced Cost and Sales Comparison

North Dakota State College for Science 1, Real Estate Appraisal

2, Commercial Property Appraisal

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