JESSE HUISH

**** ********* ***** ******* • Midlothian, VA 23112 • 804-***-**** • ewaxyn@r.postjobfree.com

Senior-Level Management:

Information Technology / Network Security / Telecommunications

PROFILE

Diligent, self-motivated, highly skilled professional with 17+ years of IT management experience. Known for going down the road others find to challenging or risky in order to get the job done. Unique ability for devising and implementing innovative solutions and processes to resolve complex IT, Network Security, Network Administration, Helpdesk, and Telecommunications issues. Extremely competent at taking the lead role in vital and complex projects to improve systems or create new corporate requirements. Exceptional ability to improve business functionality and processes with the creation, documentation, and implementation of Information Technology Standards, Policies, and Procedures. Exceptional communicator, focused on building strong client and organizational relationships which strengthen and broaden the customer service experience. Not part of the past; but the future of communications.

Additional areas of expertise include:

Program Management • Contract Negotiations • Vendor Management • Training/Instructing

Budget Preparation • Client Relations • Policy/Procedure Development • Operations Management • Research

• Cisco Routers/Switches,VLAN, VPN, Routing Protocols: RIP, EIGRP, OSPF, TCP/IP, SNMP, DNS, DHCP,FTP

• Microsoft Server 2003/2007 • Exchange 2007 • iSeries AS/400 • Microsoft Outlook • Microsoft Office Suite

CAREER TRACK

BRANCORE TECHNOLOGIES

Infrastructure Solutions Architect I (Virginia State University) April 2011 to September 2011

Oversee the daily infrastructure performance of the University’s data and voice network to include infrastructure support duties in the following areas: server management, LAN/WAN management, video network services, messaging services, and disaster-recovery planning and management. Plan, evaluate, coordinate, and perform installation and/or reconfiguration of hardware and software elements of the University’s data and voice network. Perform complex troubleshooting of routing and switching platforms while maintaining technical expertise in all areas of infrastructure support. Propose solutions to management to ensure all technical requirements are based on current and future needs and will optimize cost savings. Draft appropriate infrastructure support documentation including operational instructions, configuration information, change logs, and any other necessary documentation. Mentor other VSU technical staff and provide leadership on complex technical challenges.

• Assisted with project to install Kronos automated time clocks in all VSU office buildings. Responsible to make sure Kronos clocks were installed properly, by the vendor, and then to program clocks for operation. Clocks will be used by all Faculty personnel and Hourly student workers to document their work hours.

• Inherited project to coordinate installation, monitoring, configuration, and troubleshooting of AxisTV Channel Players in all office buildings, Student Commons, Engineering and Business Schools, and dining facilities for the University. Responsible for daily monitoring, maintenance, repair, configuration, reconfiguration, and upgrades for VSU AxisTV display systems. These systems are used to display critical VSU messages, display weather information, and emergency information if needed.

• Supervised project to refresh all data closets within the University’s Network Infrastructure. Surveyed all data closets creating spreadsheet to record existing rack mounted equipment, fiber connections, network cabling, switches, patch panels, power, etc., created Visio drawings of installed equipment, and took photos to document existing conditions. Replaced all switches with Juniper switches and re-cabled all data connections, created new spreadsheets with new data, created new Visio drawings and took new photos of refreshed data closets. Supervised the installation of wireless access points in all University dormitory buildings to allow students to remotely access the University’s network.

JESSE HUISH PAGE 2

FRANKLIN FEDERAL SAVINGS BANK

Network Administrator / Security Manager / Telecommunications Manager 1997 to 2009

Managed Network Engineering, Desktop Support, Quality Assurance, Documentation, Telecommunications and Production Operations in a Windows Server 2003/2007, Windows XP, Exchange Server 2007, Cisco IOS operating environment. . Oversaw an IT budget of approximately $150K per year. Worked with third party vendors to create customized software and hardware solutions. Responsible for ensuring offices remain productive and efficient through the use of technology and ensuring system up

time. Taught various Microsoft Software classes to organizational personnel. Facilitated administrative functions associated with an AXXESS VoIP PBX phone system. In 2004, moved from Network Administrator to newly created Network Security Manager role. Managed Network Security operations and all aspects of Customer Information Security Program, IPS / IDS Systems, Vulnerability Assessments, Patch Management, GLBA, BCP, SPAM, Anti-Virus protection, and Network Security Architecture. Assigned as GLBA Administrator and BCP Assistant Coordinator. Managed Cisco Call Manager 6.0 PBX with Unity Messaging for Financial Institution with assets of $950 million.

• Redesigned and implemented a new core infrastructure. Original infrastructure consisted of Vanguard routers and switches. The new design consisted of Cisco 2800 routers and 3750 switches. The routers are configured for a connection to a MPLS infrastructure using EIGRP along with utilizing a VWIC to provide voice over a PRI in all locations. This design allows for load balancing, VoIP quality-of-service, and allows all servers to incorporate NIC Teaming to provide 99.99% up time.

• Upgraded and reconfigured the Corporate Internet Firewall from Cisco PIX to Cisco ASA. The firewall uses EIGRP as the routing protocol and is connected directly to the core switch.

• Replaced Frame Relay with Point-to-point T-1 circuits which greatly enhanced our bandwidth speed, reduced communication errors, and improved connections between Corporate Office and the Branch locations.

• Create detailed project plans with well-defined tasks, milestones, client sign-offs, test cycles, and specifications, which serve to communicate project progress to senior management.

• Plan, coordinate, and implement special projects such as Cisco IOS Software upgrades, global software and hardware configuration changes, new WAN circuit installations, and Cisco router and switch installations/configurations and training to the network staff.

• Instituted two VLANs using Cisco 3750 switches to isolate the inside network from outside Internet and Point-to-point T-1 line access. The VLANs allowed for inter-department isolation, on the network for various departments.

• Purchased and implemented Digital Defense Vulnerability Assessment Software and created Patch Management Program. Conducted vulnerability scanning and reported results to Network Administrator for implementation.

• Purchased and implemented SecureWorks Intrusion Prevention System to safeguard all network traffic into and out of the organization. Monitored intrusion events and evaluated hacking attempts for investigation by CIRT Team.

• Outsourced E-Mail protection to Message Labs which diminished the amount of SPAM and Viruses attempting to

enter the network by 75%.

• Provided security information and requirements for both internal and external security audits performed by government and internal auditors.

• Spearheaded project to upgrade from Intertel AXXESS PBX to Cisco Call Manager 6.0 with Unity Messaging. Managed all aspects of Cisco PBX including programming, adds/moves/changes, unity messaging, and troubleshooting and repair. Programs and sets up Cisco IP telephones using Cisco Call Manager (Cisco 7912, 7941, 7961). Cisco PBX allowed for redundant Call Manager backup at our Disaster Recovery site.

• Develop, write and maintain procedures/manuals for the installation, use, and problem solving of communications hardware and software.

• Assigned as GLBA Administrator responsible for all aspects of Customer Information Security Program and GLBA compliance. Created several vendor tracking documents to enhance organization’s Vendor Management Program. Directly responsible for new and existing vendor contracts, negotiations, renewals, and terminations.

• Assigned as BCP Assistant Coordinator, responsible for all aspects of yearly Disaster Recovery Testing. Planned, tested, documented, and reported test results to Board of Directors.

• Assisted Data Operations Manager with iSeries AS/400 services: Daily Reports, Late Charge Notices, Escrow Analysis, IRA Dividend Checks, ACH Operations, Resetting User Logon, and queries to resolve customer issues. Also assisted with yearly external security audits on the AS/400.

• Acted as an escalation point for daily ASA firewall security and VPN issues.

• Handles Tier 2 Break/Fix Trouble Tickets for Data and Voice problems

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SYSTEMS & COMPUTER TECHNOLOGY, CORP.

Network Support Specialist (Media One) 1996 to 1997

Provided administrative technical support in a Windows NT server environment utilizing IBM and Macintosh computers involving all aspects of network management and computer support. Headed a project to convert Media One to a Macintosh environment. Managed Media One’s Meridian Phone System.

• Only Macintosh certified technician at University of Richmond. Selected to move to Media One to convert computing environment to all Macintosh computers thus enhancing the graphics capability for all departments.

• Led design and architecture of company’s network architecture. Worked with CIO to create long-term IT vision that resulted in time and cost savings and a competitive edge.

• Responsible for daily operation and management of company’s network infrastructure and equipment

• Managed company’s Meridian phone system combining voice and data systems into one centralized operation.

Academic Consultant / Maintenance Supervisor (University of Richmond) 1993 to 1996

Supervised a maintenance staff of five responsible for providing helpdesk technical assistance to approximately 1,500 users in a Novell Token-Ring University network environment. Provided effective and thorough leadership and training of Help-desk personnel enabling them to work on trouble calls without direct supervision.

• Managed five Help-Desk technicians providing maintenance, troubleshooting, upgrades, repair, and end-user training to University students, faculty and staff.

• Installed HEAT help-desk tracking system which enabled the IT Department to track all service issues and speed up support for all network and end-user trouble requests.

• Introduced procedural improvements to increase Help-desk productivity including scheduled hardware maintenance, employee activity tracking and cross integration of systems.

• Created Computer 101 training course, for the University, and taught computer course for all faculty and staff.

UNITED STATES NAVY

Chief Fire-Control Technician Prior to 1989

Managed the administration, installation, upgrades, operation and repair of both Gun & Missile Fire Control Systems. Was directly responsible for leadership, career advancement and training of approximately 65 Fire Controlmen. Top Secret Security Clearance (1989)

• Assigned as Nuclear Guard Force Officer, responsible for leadership and training guard force personnel in safeguarding nuclear weapons aboard ship.

• Assigned as Small Arms Safety Officer, responsible for small arms training of shipboard guard force personnel

CREDENTIALS

B.S. in Information Systems, Virginia Commonwealth University (3.2 GPA)

A.S. in Electronics Technology, Gavilan Junior College

Completed Cisco CCNA course, waiting for exam

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