Customer Service High School

Amber D. Johnson

*** *. ****** **., *** Floor

Conshohocken, Pa 19428

484-***-****

Customer Service Specialist

Dynamic, Results-Oriented, and Team-Spirited, Self Starter and Motivator

Overview More than five years of professional customer service experience. Exemplify leadership qualities and professionalism.

•Extensive background in customer-oriented service operations...

•Excellent communication skills; maintain positive relations with staff and customers in high-volume, fast-paced operations.

•Proven ability to handle customers and clients accurately; resolve discrepancies promptly.

•Familiar with Microsoft Word, e-mail, specialized systems and

invoices.

Areas of Expertise Training and development

Successful communication skills

Maximizing productivity and performance

. Customer Service

Professional Experience

Blue Bell Country Club

Member Relations/Service

2010-Present

Greet members

Facilitate events

Customer Service & Relation

Food service

Plan menu, assure quality control, and minimize waste.

Decorate banquet hall

Marriott Courtyard 2006-2007

Front Desk Associate

Check guest in and out of hotel

High phone volume & Data entry

Performed guest relation services

Dr. Paul Halpern Optometry 2003-2005

Medical Receptionist

Patient greeting

Answering phones & Data entry

Schedule appointments & filing

Education & Qualifications Norristown Area High School East Norriton, Pa 194**-****-****

High School Diploma

References & Supporting Documentation Furnished Upon Request

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