Customer Service Administrative Assistant
Resume:
Chasidie Davis
Mullins, SC **574
**********@*****.***
Professional objective To obtain a career with a progressive organization that will use my education, skills, abilities and experience in an executive capacity, where I can effectively contribute to operations in any capacity that best matches my skills and experience.
Education Mullins High School, Mullins, SC
College Prep., May 2001
Professional Nursing Services, Marion, SC
Certified Nursing Aide, May 2003
Experience Customer Service Representative
ACS Healthcare April 2009 – July 2009
• Answered incoming healthcare insurance calls for the state of Florida Medicaid.
• Corrected Medicaid Errors.
• Added and removed old and new insurance policies.
Public Relation Representative
Midlands Honda April 2008- December 2008
• Answered incoming sales calls from potential customers.
• Made outbound unsold sales calls to potential customers.
• Set sales appointments for customers.
Data Entry Operator October 2007-January 2008
ESSI@Aetna
• Indexed medical, dental, vision, and prescription claims into Luminix Live System
• Reviewed and proofed claim forms to assure accuracy.
• Routed claims to proper department to be processed.
• Entered claim data into the system.
Help Desk Analyst March 2007- October 2007
TeleperformanceUSA
• Provided first level technical support and customer service to Bellsouth DSL customers.
• Performed troubleshooting on the use of the service including installation, authentication, and registration.
• Documented customer’s issues and concerns on database.
Administrative Assistant November 2006- January 2007
Tempo@ SC Workers Compensation
• Performed basic office duties.
• Processed claim forms for Attorneys for workers compensation claims.
• Answered multi-line phones and directed calls the proper departments.
• Filed workers compensation claims.
Administrative Assistant
Spherion@ UPS December 2005- November 2006
• Provided data entry for UPS.
• Entered shipping data.
• Edited and proofed shipping errors.
Professional Skills
• Microsoft Excel, Power Point, Word, Word Perfect, Office 2000,2003 and XP
• Administrative/Clerical
• Data Entry
References Available upon request
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