Data Entry/Customer Service

Location:

Posted:

June 30, 2008

Bolingbrook, Ill ***** 630-***-****

E-Mail: *******@*********.***

Diane Meloun

Experience 2006 to Present ACD Direct

Work at Home Call Center Agent

Experience 07/13/1998 to 05/15/ 2006

S.W.Anderson Co. 2425 Wisconsin Ave, Downers Grove,IL 60515 630-***-****

Data Entry and Customer Service

§ Entering all Billing on PC.

§ Setting up all new Customers and Items and inputting on PC.

§ Any special projects and backup for the AS400 from Information Service Manager.

02/18/1990 to 11/26/ 1997

Midland Manufacturing 7733 Gross Point Rd. Skokie,IL 60077 847-***-****

Accounts Payable/Billing Department

§ Record purchase orders, receipt of parts, type all company checks.

§ Record and follow up on discrepancy reports, record all checks on PC,

§ Update supplier inventory sheets with prices, freight etc. for inventory.

§ Also typed up shipping papers and billing for Customer shipments on a daily basis.

03/16/1987 to 01/27/1990

Midwesco Inc. 7720 N. Lehigh Ave, Niles,IL 60714

Accounts Receivable/Billing Department

§ Receiving checks from lock box and recording them on the customer accounts. And prepared weekly report to balance between bank and company.

§ Process collection calls and reconcile customer accounts.

§ Moved to Billing Department, typed all invoices in word processor.

01/04/1985 to 02/21/1987

Remcor Products. Franklin Pk, IL MOVEDl

Parts and Service Department

§ Took phone orders from distributors and entered them onto IBM Computer.

§ Handled any customer service work for any parts, wrote up credit memos and took care of parts return, freight claims and refusals.

Education 1965-1969 Ridgewood High School Norridge, IL

1969-1972 Bryan and Stratton business College, Chicago IL

Graduated with a degree in Keypunch and Cobal Programming.