Process Improvement Customer

Shannon Balsley

*** *. *** ****** **, Seguin, TX 78155 Cell: 830-***-**** : **************@*****.***

Summary

Detail-oriented Paralegal with commitment to excellence, ethical processing and client confidentiality. Worked for different Law firms in the Windsor, VA and Suffolk VA area.

Skilled Paralegal with a reputation for maintaining and processing client records, files and legal documents in a highly organized, efficient and precise manner.

Highlights

• Legal research/case notes • Quick learner

• Legal correspondence preparation • Self-starter

• Transcribing/finalizing pleadings • Strong verbal communication

• Legal/non-legal research • Adapt to diverse groups

• Court policies/programs • Ability to mediate disputes

• Excellent analytical skills • Able to persuade others effectively

• Strong research skills • Excellent communication skills

• Computer proficient • Excellent people skills

• Critical thinker • Listening skills

• Energetic and organized • Problem-solving skills

• Excellent communication skills • Reading comprehension skills

• Extremely organized • Written and oral communication skills

• Excellent research skills

• Attention to detail

• Issue resolution

• Microsoft Office, Excel, PowerPoint proficiency

• Outstanding interpersonal skills

Accomplishments

Graduated with 3.97 G.P.A. made directors list throughout school.

Legal Administration Tasks

• Generated, typed, formatted and edited letters, documents, motions, briefs and client forms.

• Customer Relations:

• Greeted and assisted customers.

• Answered phones and responded to customer inquiries.

• Process Improvement:

• Documented process to train new assistants.

Experience

Paralegal in training

September 2012 to December 2012

Jant and Jant – Seguin, TX

• Learned how to file closed cases and open new files for clients, scheduled client interviews, went to court with Ms. Jant and got a chance to see the legal system in action.

• Accurately utilized Redline format to draft and review General Counsel agreements. Drafted, organized and reviewed transactional documents including corporate minutes, consents, UCC filings, name change, DBAÆs, entity formation and dissolution documents.

Education

Tidewater Tech 2007

Chesapeake, VA, USA

Paralegal

Associates Degree

Deans List, Fall 2006 - Summer 2007. G.P.A. 3.97

Coursework includes: Speech and Communication, Sociology and Psychology

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